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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Next Case's protective qualities and slim design. Many appreciate the case's snug fit and ease of use, along with its lightweight feel and improved grip. However, some customers expressed concerns about the case's durability and higher price point. A few also mentioned that the bulkiness was a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 539 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Slim, durable and worth every penny I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my iphone X. Sleek looks good and not cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Needed a case and chose this one. Sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LifeProof doesn’t disappoint. Great case for the iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my sister in law and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! High quality! Great price! Love it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new hard plastic clear Life-proof case!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, not bulky & looks sharp. Just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case for iphone 10 i have found. Go get one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a great phone lots of options and great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves our new iPhones so glad we got them

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is already coming apart I will be taking it back

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Poppop,

      We so apologize that this NËXT series seems to be in a bit of a pickle! We specifically engineer our cases to provide sleek, long-lasting protection, and we would love to remedy this situation by sending you an invulnerable replacement case. If you still have the NËXT lying around and you're interested in giving this another shot, please feel free to call our awesome representatives at 1-888-533-0735. They'll go ahead and hook you up with a warranty claim in no time at all!

      Regards,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Didn’t last three weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks great and fit well. The problem is that the rubber gasket along the edge comes loose and there is no way to reattach it. I tried to contact lifeproof and they were totally not helpful. I ended up throwing this case away and getting an otter box.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Brunhomme,

      We're so sorry to hear that the rubber on this NËXT series decided to start breaking away! We also apologize that you didn't have the best experience with our friendly representatives - this is strange, since normally we are able to provide assistance with ease and haste. Regardless, we certainly respect your decision to go down a different road, and we sincerely hope that this experience does not prevent you from considering our protective options in the future. If you have any further questions or comments, please don't hesitate to give us a call at 1-888-533-0735, and we'll always do what we can to help!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 3 out of 5 stars

    its an ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only complaint is that the rubber on the sides of the case keeps falling off.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Robert,

      We apologize that the rubber on this NËXT series keeps falling! Not to worry - our peaceful representatives are ready to restore balance with a warranty claim. Just give them a ring at 1-888-533-0735, and they'll send you a brand-new replacement that we're sure will provide steady, stable protection going forward!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Didn't hold up well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the case didn't hold up well and needed to be replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sacredj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with this phone it is fantastic! (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case and liked it cause could personalize it.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Rubber Molding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber molding around the case has come off!!!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Ann1,

      Oh no! Call Otter-1-1!

      We're so sorry to hear that this NËXT case is suffering from a broken lining, but not to worry - our OtterBox medics are on the scene, ready to save the day with a warranty replacement. Just give them a call at 1-855-688-7269, and they'll get you back to healthy protection as soon as possible!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product. Will more when I get a chance thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight good coverage and protection good value

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good overall open-face case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I’ve always been partial to the Fre on iPhones past (and will probably get one for this iPhone X as well when they finally release them). That being said, there are some real pros to this case as well as a few drawbacks. The Good: The case is relatively simple to install, is light weight, and is generally pretty slim. I noticed this iPhone X really doesn’t show fingerprints on the screen like when you use the Fre w/screen cover and it has a very pleasant feel. The mute button is easier than ever on this case compared to other LifeProof cases I’ve owned. The Challenges: The clear back shows fingerprints/grease like crazy... so although you get a beautiful view of the back of the phone, if you are OCD like me, you’ll be constantly wiping it. Also, the increased width of this case makes it just wide enough to not properly fit in my cup holder in my car without having to jam it down (which only serves to scratch the rubber on the side of the case). I’m hoping the Fre will be just a hair thinner so I don’t have this problem. Additionally this case looks and feels more plastic-y than the Fre I’m used to which is more of a rubbery feel. Also, it doesn’t have the small protruding posts on either side of the volume buttons to protect them from side impact. Also, this case is not waterproof - but the iPhone comes out of the box as “water resistant” to 1-meter. So officially, no scuba-diving, but you could play in a splash kiddie pool without issue. Conclusion: If you want protection and form with the ability to directly touch the screen and are without much concern for enhanced waterproofing, this is a great case. LifeProof - hands down - are the best protection you can purchase for your new $1,000+ iPhone.

    I would recommend this to a friend