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Customer reviews

Rating 4.1 out of 5 stars with 539 reviews

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79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 539 reviews
  • Pros mentioned:
    Durable, Slim

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Slim, durable and worth every penny I paid

    I would recommend this to a friend
  • Pros mentioned:
    Durable
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, not bulky & looks sharp. Just what I needed

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Looks Good...maybe 40?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like my life proof case and it looks pretty good. I would say though for the price, it’s a little too expensive. It might be a better idea for life proof to allow a reverse opening lightning port as opposed to a side opening lightning port. It seems a little clunky. If this case for around $40 it would be worth it. I don’t know that it’s as good as some of the other clear cases for the money, like Speck.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Cameron,

      We're glad to hear that you're enjoying the look and style of the iPhone X NËXT! While we certainly understand your apprehension based on price, we think the cost of the unit is well worth the superior protection, outstanding customer service, and limited lifetime warranty that all come along with the product. As for the charge port door, we'll be happy to pass your feedback along to our product design team for future consideration! In the meantime, should you run into any further LifeProof questions, please don't hesitate to call our wonderful representatives at 1-888-533-0735. They'll be delighted to help you out!

      Warmly,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Nice product before the material goes.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always preferred lifeproof products with my iPhones. I love how they feel, look, act when dropped, etc. My chief complaint is the material of this product. I like how the case feels and looks, but the bumper material began to fall off. It was just a small amount at first and I would push it back or have to finely align the bumper with the button cutouts to get it to stick. Now, most of the bumper has come off from peeling off, with only a small amount remaining on it. I love lifeproof's products, but this is the second case of their's in a row I have had fall apart which is extremely disheartening.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi RBNash,

      We're so sorry to hear that you've been feeling so disheartened by this NËXT series! We certainly understand why peeling rubber might cause you to feel this way, and our cheerful representatives would love to brighten your day with a warranty claim. Just call them at 1-888-533-0735, and they'll send you a sleek new replacement case A.S.A.P.!

      Warmly,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    Disappointingly poor quality ... life poof

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this case less than six months ago, now it’s bumper is peeling off. I wish I could glue it back on, however it doesn’t fit? An $80 case that lasts less than 6 months, poor quality.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey AntBB,

      A peeling bumper?! Say it isn't so!

      We're so sorry to see that this happened, but not to worry - our reliable representatives are always ready to help out. Please feel welcome to call them at 1-888-533-0735, and they'll set you up with a warranty replacement with ease and haste. You'll be cruising towards maximum protection again in no time at all!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Clear

    Rated 4 out of 5 stars

    Pretty solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case seem to be very solid. I like the clear plastic look myself. Although I wish it had a built in screen protector.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Bruce!

      We're thrilled that you're enjoying the feel of the NËXT series! However, if your heart is set on a built-in screen protector, our LifeProof matchmakers would love to introduce you to our FRĒ case. The FRĒ does incorporate integrated screen security, as well as 360° water protection. Feel free to check it out via the link below, and call our helpful representatives at 1-888-533-0735 with any questions!

      https://www.bestbuy.com/site/lifeproof-fre-protective-water-resistant-case-for-apple-iphone-x-night-lite/6146100.p?skuId=6146100

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Slim

    Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughters like that it is not as bulky and they can add snapshots in the back for a touch of personality to the case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice appearance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like the overall appearance and protection the case provides but I do not like how slippery the case is in your hand

    I would recommend this to a friend
  • Pros mentioned:
    Clear, Protection

    Rated 5 out of 5 stars

    I love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case. Clear and protective for my iPhone X

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Top iphone you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my forth iphone and it is the top of iphone's you can buy. I do think it is overpriced but still a excellent buy.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 4 out of 5 stars

    Good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the case out and actually was surprised. It worked great for me and held up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a fan of life proof cases and their abilty to keep my phone protected!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 4 out of 5 stars

    Secure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, however had some issues with speaker sound. Made it hard to hear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone well. Feels good in the hand. Was hard to put on correctly due to mute switch, but overall happy with it. Like how you can see the phone through the back.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case and customer service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case keeps the sleekness of the iPhone and provides plenty of protection. Part of the rubber bumper did start to separate from case after heavy use. Life proof didn’t hesitate to send a new replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects and showcases the IPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have purchased several of these and they have protected my phone from occasional drops. This also allows you to see that lines of the phone. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Elegant and protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant and protective case. I bought this case for my wife and she loves it she’s very clumsy drop the phone multiple times not even a scratch that was the the phone is water Resistant she always feel safe with the life proof case on her phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great, it’s light and protective and for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    This is a nice case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case to keep your phone protected! I would suggest a waterproof though!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using LifeProof cases for years and have kept coming back because of the durability. This Next case is no different. This is a replacement case as my last case was finally showing some wear after 2 years.

    I would recommend this to a friend