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Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 90 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the case for its protective capabilities, water resistance, and snug fit. However, some customers have expressed concerns about the case quality, mentioning issues such as scratches and the case not holding together after drops, as well as difficulties with the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 90 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Supper sturdy case not to bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection. Well sealed. Only reason I didn't give it 5 stars is the buttons are hard to push. On the bright side, you certainly don't push any button by accident.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent... but no more.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone protector, 2 years warranty makes me miss it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Life proof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great car if you don't mind the extra bulk. Dropped it plenty of times and phone stays protected

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Sealed and covered my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cover doesn't cover the face of the phone but it seals off everything sonic doesn't allow any water to enter the asteticsof the ohone that way water doesn't enter the function of the phone. Great cover! The seal is so tight it's almost too hard to remove

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Case quality

    Rated 5 out of 5 stars

    Love this case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Saved my phone from dying from a drop in the toilet even though it wasnt supposed to be waterproof. It did break after about a year of many many drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case. I use it on a regular rotational basis with some other types of cases. It was a perfect fit and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    nice tight fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great cash it covers all points that could come in contact when dropped. looks cool nd a nice tight fit

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but great protection! Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lifeproof case has basically lasted 2 years a little yellowing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Protection but for the price I expect something be

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case does what it's supposed to do I would not trust the waterproofing on it like I would the old LifeProof cases but it protects the phone, if you use any screen protector with any mass it causes the corners to peel up due to pressure, the back of the case looks awful because it scratches easier than anything, the rubber bumpers crack and chip with regular use. Very unhappy spending $90 on this case

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey, Kyle!

      We're sorry to hear about any disappointment with your NËXT case! Keep in mind, this case is not designed to be waterproof, and it's ideal for those who are already confident with the water protection built into the device itself. We're sorry to hear about any confusion! We appreciate your feedback about the scratches you're experiencing on the back of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the case. It is more slim than an Otterbox and doesn't have the rubber cover that becomes loose over time. My wife has a Life Proof case on her Note 10 and it has protected her phone from many drops. It is a bit pricey but if it protects the phone it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    God Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does great protecting my phone. I've dropped it several times with no serious damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It's a case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Easy on. Easy off. Easy to clean and see through. Drop it.. no problem

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits like a glove and has the front lip that covers the screen edges.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    RIP...unfortunately.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this because of how good it keeps out dirt, dust and water. Ive been trying to find it online but it seems BBY doesnt carry it anymore.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    See review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good excep that the buttons on the side are very hard to push.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped my new phone a couple times with this case on where I thought for sure I was going to pick it up and see a cracked screen, but this case is like magic! 10/10 would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better than otterbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive dropped my phone 1000 times at least and each time i just knew it was going to be shattered but this thing has kept it safe each and every time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case if you work in a warehouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case I little over 2 weeks ago and it's held up nicely after I've droped it like 7 times already and my s20 inside of course was perfectly fine so I'm happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new one bc the ring seal around the camera was loose and letting water in. Nrw one still not water proof. Leaks somewhere i cant tell. Did however, help save my phone from a 10 story fall! Lol

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi, Amy!

      We're sorry to hear about any confusion with your recent NËXT purchase. Keep in mind, this case style is not designed to be waterproof. We don't currently have any of our waterproof options available for your device, but we'll be sure to get your thoughts passed up the ladder. If you run into any issues with your case, feel free to call us at 1-888-533-0735, and we can get you taken care of.

      Best,
      LifeProof Customer Service Team Lifeproof

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