Customer Ratings & Reviews
- Model:
- 77-64231
- SKU:
- 6397624
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the protection and fit offered by the NËXT Case for Samsung Galaxy S20 Ultra 5G. Some appreciate the clarity of the case, while others express a desire for a screen protector. On the other hand, customers have concerns regarding the price, the difficulty of pushing the buttons, and the overall case quality. Some find it challenging to use, particularly when removing it.
This summary was generated by AI based on customer reviews.
Ultra 20 case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures appear to have a screen protector, it doesn't. Great case if u dont want the screen.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there.
We're sorry to hear about the confusion with your recent NËXT purchase! We always try to ensure the photos and descriptions of our cases are as accurate as possible, so we'll be sure to pass your thoughts up the ladder. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
- Cons mentioned:Buttons
One Fatal Flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, a little bulky but what killed it for me was the buttons are extremely hard to push. I just purchased an Otterbox as a replacement and the buttons are like there's no case at all. I tried to adjust the phone but the case buttons failed over and over again.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about the frustration you're having with the buttons on your NËXT case. That case should be allowing you to use those buttons relatively easily, so it sounds like your case isn't living up to our expectations. Thankfully, we have a stellar warranty, so we're more than happy to look into your replacement case options. Reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Holds up to its name so far
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone case, only wish it had better front glass protection.
I would recommend this to a friendLove it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it is amazing… my phone looks stylish.. I will purchase again
I would recommend this to a friendCase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the slim design. This case is light and does not make my phone bulky
I would recommend this to a friendGreat case for someone with kids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case it's the best case so far. I would recommend it for someone else
I would recommend this to a friendWorthless for camer protection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case when I pre-ordered my S20 and at first I thought it would be great. Turns out it's the worst camera protection I've ever had. I've never dropped this phone and even with this case is cracked me glass in 3 different places. Pretty upset for a $1300 phone...
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there.
We're sorry to hear about the damage to your device while it was in a NËXT case. While our cases are tough, there are still some variables that can't be predicted. Though we can't extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
Phone cases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Woukd recommend to all my friends
I would recommend this to a friendopinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product. I like it ............................
I would recommend this to a friendSamsung S20 Ultra life lifeproof case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Phone case is great and the prise couldn't be better!!
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good looking watch, perfect gift for her, totally recommend it
I would recommend this to a friendLife proof case samsung galaxy s20 ultra 5g
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this case! It works with a screen protector aswell!
I would recommend this to a friendGreat product. Great protection.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for phone without the bulkiness. Great price.
I would recommend this to a friendGreat case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.durable have not had any problems. Easy to apply looks nice.
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got great help and the product was very useful. Thanks
I would recommend this to a friendGreat Case!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great case that arrived super fast!!! Would buy again!
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the case but wish it had the whole front cover as well
I would recommend this to a friendGreat case for new phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case to use for your new samsung galaxy s20 ultra
I would recommend this to a friendNot ment for heavy use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't to happy thought lifeproof would protect my phone. Camera lense was cracked on first fall had to replace phone. Definitely not enough protection on back camera end of case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hello,
We're sorry to hear about the damage to your device while it was in a NËXT case! While our cases are tough, there are still some variables that can't be predicted. Though we can't extend our warranty to the device itself, we'd be more than happy to get you a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Both sides cracked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my phone, cracked front and back screen. The phone is heavy
No, I would not recommend this to a friend