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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 291 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the SLAM Case's excellent protection and good fit for the Apple iPhone X, with many praising its lightweight design and attractive colors. Positive feedback also highlights the case's ease of use and grippy texture. However, some users experienced difficulty pressing the volume buttons and noted that the case is susceptible to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-291 of 291 reviews
  • Cons mentioned:
    Volume buttons

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So before I purchased this phone case I read all the reviews that said the buttons on the side were extremely hard to push. However I decided that I would try it for myself before I judged the case since I could always return it if I found it was too annoying for me because I cannot stand a case that makes the buttons hard to push! I’m glad I decided to try it first because yes the volume buttons are a little stiff but the lock button is definitely okay! And as much as I push the buttons I am certain that they will loosen very soon! Trust me it isn’t as bad as everyone makes it seem! I also love this phone because I love the way the clear back looks with my gray phone and I love that it is slim like the FRE case but does not have the screen over the front like the NUUD!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt fir iphonexs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does not fit iphone xs. Stay away if trying to find case for iphone xs

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Squirrel,

      We apologize for any confusion surrounding the fit of this iPhone X SLAM series! Unfortunately, this case is not considered to be compatible with the iPhone XS device, and we would recommend instead looking at our SLAM series for the iPhone XS. If this sounds like something that you might be interested it, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll gladly walk you through your options!

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case; confusing install.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not immediately apparent that the black tool in the box is used to separate the pieces of the case. If you try to put the phone in without separating the pieces, you'll likely damage the case. If you separate the two parts, installation is simple. The case fits snug, Qi charging on the Mophie works great, and the color schemes are catchy. Excellent case; you just have to make sure you know how to put the phone into it.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Awesome protection for iPhone X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is graded doesn’t bulk up the phone, and I don’t know where these reviews are coming that you can’t hear because this case does not cover the earpiece or the microphone in the phone awesome case by life proof highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Volume buttons

    Rated 4 out of 5 stars

    Good not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of lifeproof for ages now, however this case, as stated by others have some issues. The buttons are very hard to press, the plastic is a turn off instead of the usual rubber parts. My runner on the front has already started to tear from the screw side to the plastic siding. Also the plast cracks as you attempt to close the casing upon 1st attempting to put on Case For the amount I paid I shouldn’t have any defects or issues. Lifeproof quality does not seem to be what it initially was when they first came out.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Lady StefLuva,

      We're sorry to see that this SLAM series isn't quite holding up to your expectations! We're surprised that your case is already experiencing some cracks and tears - this is definitely not typical of the product, and our friendly representatives would love to rectify the situation with a warranty claim. Just give them a call at 1-888-533-0735, and they'll send you a resistant new replacement case in no time at all!

      As for the stiff buttons, if you encounter this in the future, please note that after some time and love, those materials should start to relax. If you have any additional questions on this, just let us know!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Volume buttons

    Rated 3 out of 5 stars

    Great case but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors and protection BUT it’s sssoooo hard to push the buttons on he side!!! I’m tryin to give it time to see if they give some but I don’t know how much longer I can deal...

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Trav!

      Hold up just a minute! We're so sorry that your buttons are giving you some pushback, but not to worry - with a little bit of interrogation, we'll get them to comply! Please feel free to ring up our handy representatives at 1-888-533-0735, and they'll gladly find a quick fix for this. You'll be turning up your phone volume with ease in no time at all!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Scratch resistance, Volume buttons

    Rated 2 out of 5 stars

    Hard to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent looking case and I enjoy the colors it comes in . It is very very irritating to try and press the lock button & volume buttons. It’s almost a task to press the buttons and forget about trying to screenshot something. It is 100% a finger print magnet and does show scratches after a couple hours of use. Does add a little bulk but not much. May end up returning it.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey BSKI,

      We're sorry to hear that this SLΛM series seems to be running into some practical problems! We normally recommend using a trusty microfiber cloth to wipe away any smudges or fingerprints. That being said, even the best cloth won't clear up any scratches, and while these cosmetic blemishes won't affect the protective abilities of the unit, we would still like to set you up with a sleek new replacement. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll gladly get a warranty claim rolling!

      As for the stubborn side buttons, rest assured that after some time and use, they should start to break in. If the issue continues to persist, just let us know, and we'll do what we can to find a fix!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Okay case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be the perfect case for me. I usually like Lifeproof, but this wasn’t my favorite. It gets super dirty on the back between case & phone. Also isn’t that protective either in my opinion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy selling USED LifeProof Cases as New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this case however Best Buy sent me a USED case all dirty, sticky and missing the Key to open the case! The replacement case the shipped me was also USED and now the WRONG Color! I don’t know what’s going on with Best Buy? Customer Service is the worst I’ve ever experienced telling me the can’t replace the case for me even know they have now twice sent what I didn’t order? Good luck Best Buy I’ll NEVER shop with you again!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Steve,

      We're truly bummed to hear that your initial interaction with the SLAM series isn't entirely going according to plan! This is certainly an odd situation, since Best Buy is one of our most trusted retailers, and typically has exceptional customer service. Nonetheless, our friendly representatives would love to help straighten things out with a solid new replacement, so please feel welcome to give them a call at 1-888-533-0735. They'll process a warranty claim with ease and haste!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 1 out of 5 stars

    Dont buy for protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iphone x and have only had my case for about 3 weeks and dropped my phone for the first time today out of my backpack side pocket and the phones back cracked to pieces. I will not rely on lifeproof again!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Elrojo,

      We're genuinely sorry to hear that your iPhone X suffered from a fatal fall while under the vigilant watch of the SLΛM series. Truly every effort is put forth during our testing and engineering processes to ensure that our products provide the best device protection possible, but unfortunately, certain drops are subject to a number of unique dynamics and angles, some of which are beyond our control. While our warranty does not extend to the Apple device itself, we would still very much like to set you up with a brand-new LifeProof in the event that your current one was also compromised during the incident. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be glad to further assist you with this!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Disapponted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not what it looks like on the picture! Rtrn

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey LA23,

      We're sorry to see that the "Aloha Sunset" SLΛM series didn't quite meet your anticipations! While we do our absolute best to display accurate representations of our cases online, unfortunately due to contrasting monitors and screens, sometimes certain aspects can look different. We certainly understand your decision to return the item based on preferences, but if you would like to try to find a case that works better for you, please feel free to call our LifeProof experts at 1-888-533-0735. They'll be more than happy to explore your options with you!

      Best,
      LifeProof Customer Service Team lifeproof