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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the WAKE Case's protective qualities and stylish design. Many appreciate its lightweight feel and snug fit, while some find the case's grip could be improved. Positive feedback frequently highlights the case's ability to safeguard the phone from damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the money. Very slim and made of good quality material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my eye on this case for awhile now, finally made the move and love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Princess 1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , this case really protect my iPhone, is durable..

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 2 out of 5 stars

    very nice but slippery. does not stay on tables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slippery and hard to hold but very nice to look at

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about your troubles holding onto your WĀKE case! WE appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is okay. I got it in offer for around 11 bucks but I still feel it is expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Edge on the case broke off within a month and my phone was scratched. I do not recommend this case at all.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hello,

      We're sorry to hear about the damage to your WĀKE case! We greatly appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement LifeProof. Give us a call at 1-888-533-0735, and we can get your claim started.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Texture

    Rated 5 out of 5 stars

    iPhone 11 case.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my wife, she loves it. The quality and texture of the case. Keeps her phone safe and would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally did not fit iphone 11 which is what the purpose of the product is

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      This specific LifeProof WĀKE case is actually meant for the smaller iPhone 11 Pro rather than the iPhone 11. It also works with the iPhone Xs and iPhone X, as those devices share the same physical dimensions as the iPhone 11 Pro. We trust the folks at Best Buy will be able to help with a return of the item in hand and get you pointed in the right direction from there.

      Please feel welcome to give us a call at 1-888-533-0735 if we can be of any further assistance and we'll always be happy to help.

      Best,
      LifeProof Customer Service Team Lifeproof

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