The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
Rated 5 out of 5 stars
Shell and Screen Saver
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The shell and the tempered glass protective screen were pricier than I thought such items would be however if they protect my phone from harm then they will have been worth it. I did appreciate having an associate put the items on my phone.
That looked as if it required patience and much care.
This review is from LifeProof - WAKE Series Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Nice case
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s okay and does what I need but it is great protection.
This review is from LifeProof - WAKE Series Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi there!
We're glad to hear that your WĀKE case is keeping your phone safe! We're sad that you're not loving it though. If there's anything specific keeping this from being a 5-star experience, we'd love to hear your feedback. Feel free to call us at 1-888-533-0735, and share your thoughts with our helpful Customer Service Team.
Best, OtterBox Customer Service Team
Rated 1 out of 5 stars
Breaks easilty
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I spent the money for this case to give my new expensive phone the ultimate protection. Within a few months the charge door as they call it broke off. This created a sharp edge that cut my finger and without it the case is no longer waterproof. When you try to file a warranty claim with the company they require a credit card number and charge 14.95.
This review is from LifeProof - WAKE Series Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi there!
We're sorry to hear about the damage to you WĀKE case! We appreciate your feedback, and we'll be sure to let our design team know about your troubles. We're glad to hear that you were able to get a warranty claim filed. If you run into any other issues, feel free to call us at 1-888-533-0735, and we can get you helped out.