Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 113 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Lively Mobile2 All-in-One Medical Alert for its ease of use and reliable fall detection. Many appreciate the long battery life and the added security of GPS tracking. The device's waterproof design and compact size are also well-received, along with its affordable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 113 reviews
  • Rated 4 out of 5 stars

    lively mobile

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great I'v had this for a few months and it seems to be working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lively life alert brings peace to our family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, good value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy set-up, fair monthly monitoring fees. Hopefully will never need it but nice to know dad has it if ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad's "necklace"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and good customer service! I bought it for my Dad and i feel so much better. Also the love the tracking app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively gives our family peace of mind

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Great product, easy to use and great service from Lively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care giver

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product for peace of mind! Keeps me at peace knowing that my Mom is safe.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    May or may not work?????

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fall protection abd I dropped the device on carpet and wood floor. The alarm never went off. Customer service says the device knows when u fall for real and then will alert. Not very much confidence in the system to know for sure when I fall

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for the price, easy to set up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for peace of mind. Good quality for the price, easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively plus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service with helpful advice on product & savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively mobile

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Lively mobile is what I needed. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade for me. Perfect. Aaaaaaaassssssssssaaaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Fits the bill. Looks all right, and will do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as promised. Good value and good range of services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother. It is a fantastic item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Medical Alert falls flat for our family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this review is very specific. We did not test its usage, functionality, or accuracy. Instead, it was categorically rejected because of its weight. It is supposed to warns the family if the person wearing it has a fall, but instead, the device falls down in 'utility chute' for our family.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice people unreliable equipment

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luvely which is a Best Buy company doesnt stand behind their product. This was not even 4 months old. The charger works sometimes and sometimes not. Tried to get it replaced , was told I would have to buy a new one. The fall detection doesnt work reliably either. I was told my mother "fell too slowly" that simce she tried to break her fall it didnt register. To be fair, when you push the button a person answers quickly and they are always nice. Just do not believe the adds that indicate it will always detect a fall.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery live is not good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery sucks you have to charge it every night

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used, but received the review request………..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fall detection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great product for aging parents

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lively Mobile 2 Mobile Alert Device gives peace of mind for our aging adults. It is a one button medical alert device. This device is a medical alert for 24/7 help for emergencies, big or small. It is as easy as hitting one large button on the device to be connected to a response agent. It has enhanced GPS so they can confirm your access quickly. The best part of this is that you can wear it around your neck on the fall detection lanyard or on your waist, belt or purse which allows you to wear it ouside of your home so if you have a fall at the grocery store or out in the yard picking up leaves as my MIL loves to do - this is the perfect companion for your safety. It's easy to press the button to call the agent or it will automatically be called if it detects a fall. Then it can be set to alert your friends and family on thier smartphone in the event of a call for service. The device is also waterproof so it can be worn in the shower. The device has a standby battery time of up to 40 hours and can even work with Alexa. The basic plan is $24.99 per month which comes with Ask Lively, Urgent response, and Lively Link (this is when you press the button). If you want to connect ot a Care Advocate or Nurse on Call - you can upgrade to the Premium plan for $34.99 per month. *The fall detection is an extra $9.99 per month.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Monthly Service Expensive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly service is expensive. Better find somewhere else.

    I would recommend this to a friend
Sponsored