Customer Ratings & Reviews
- Model:
- 910-005542
- |
- SKU:
- 6427398
Customer reviews
Rating 4.6 out of 5 stars with 344 reviews
(344 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the G MX518 Wired Optical Gaming Mouse's comfortable shape, upgraded sensor, and excellent price-to-performance ratio. Many appreciate its classic design and accuracy, while some find the scroll wheel noisy and the weight a bit heavy. A few users reported issues with the cable and overall functionality. The DPI adjustability is also a frequently praised feature.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not new.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered as 'new.' The package I received was probably a previously returned item. Box was torn, sealing sticker was peeled off. And it doesn't work without jiggling the cable. This is going to be returned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that you had some issues with your MX518. That certainly doesn't sound right. If you still have the device and want to fix the cable issue, please feel free to contact us via our support site for assistance as well as warranty information. -Weston from Logitech
- Cons mentioned:Functionality
Rated 1 out of 5 stars
Mouse stops working after 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly for 3 weeks. Now it has stopped working correctly. Tried it on 2 different computers. It's useless!!!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the mouse stopped functioning for you. It does come with a 2 year warranty through Logitech, so we can get that replaced for you! Here is the link in order to file the claim: https://support.logi.com/hc/en-us/articles/360039760653-Warranty-MX518-Gaming-Mouse. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
- Cons mentioned:Functionality
Rated 1 out of 5 stars
Good for filling the landfill
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one day. Second day wouldn't work at all on any PC. Now it's in the trash.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Great corporate practices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for sending refurbished products. Love to see fingerprints and wear marks on a "new product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap throwback
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love it, but feels extremely cheap compared to other modern mice. From the wheel to the buttons to even the plastic.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello KevS! I'm sorry to hear the build of the MX518 was less than satisfactory. I will definitely be passing this feedback along for future mice! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if anything happens in the 2-year limited hardware warranty. Thank you for the review! - Maggie from Logitech G
Rated 1 out of 5 stars
try your left click before return window
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.left clicking issue on day one not recommended. felt like I got a used product.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your MX518. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 1 out of 5 stars
Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it and right away stop working not a good product would stay away from this one
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mikey! Sorry to hear you're having issues with your MX518 Wired Optical Gaming Mouse. If you haven't done so already, make sure to download the free G Hub Software https://support.logi.com/hc/en-us/articles/360025298133 that will allow you to update the firmware of your mouse (and correct any potential problems with it), allow you to customize your features to your liking, and save profiles on the on-board memory as well. If the software doesn't help, try different USB ports on your computer (make sure the mouse isn't plugged in a USB Hub) in case one might be faulty. And if that still doesn't solve it, know that the MX518 mouse has a 2-year warranty from Logitech, so click the Support link on the product page https://www.logitechg.com/en-us/products/gaming-mice/mx518-gaming-mouse.910-005542.html where it says "Support" should you need to. - Mathieu from Logitech
- Cons mentioned:Functionality
Rated 1 out of 5 stars
RETURNED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNED - DIDN'T WORK ............................
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello JOLLY,
I am sorry that you could not use your MX518. I will record your product review and pass it on. Logitech appreciates your product review. - Leo from Logitech