Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 6,940 reviews
Rated 3 out of 5 stars
Does the job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones do the job. Not great. They are average, but for the price you can't beat it
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t meet my expectations at all! Returned to work today excited to use the new headphones. I spent 30 minutes with my companies Help desk for the sound and mic to work. Extremely low. Poor quality. Disappointed.
Hello Lioness, Very sorry to hear about your disappointment with the H390 Headset. One easy fix could be to check what your sound setting are on your computer. Also, use the in-line volume control and see if it's set low. If the issues persist, here's a link to the product support page that will have live technical chat support for you to get more troubleshooting tips: https://support.logi.com/hc/en-us/articles/360025332833-FAQ-USB-Headset-H390. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Rated 4 out of 5 stars
good, but mute doesn't work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works ok, but on my work laptop with Windows 10 the mute button does not work. It could be how the company has it locked down cause it does work on my personal one.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used to buy the higher priced headset because I felt like i would get better use out of them. I quickly realized that wasn’t the case. I’m back to these basic ones and they get the job done.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not work satisfactorily in Teams. After about 10 seconds in a Teams call or meeting the audio gets exceedingly distorted. I can clear it up by switching the output device to speakers momentarily, but the distortion recurs within 10 seconds of switching back to the headset. Once it's become distorted in Teams it is distorted from all sound sources on the system. No amount of re-plugging in the headphones or adjusting settings has fixed the issue. I'll be returning this.
To ensure a smooth resolution, please email the following information to [email protected]. Our team is ready to assist you. Full Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Headphones is not sustainable if used daily
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have bought 2 of these headsets within a year of each other because we started working from home and was doing our business on teams, webex, etc. and the first set broke at the the junction where you adjust the section over the ears up or down. I went and bought another pair and it broke a the same place where you adjust them over yoru ears.
That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 2 out of 5 stars
LOGITEC HEADSET
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is serving the purpose for now but I dont like that it is so easy for the mute button to be pressed without my knowledge. Also I would rather have a volume up/down button on this headset
Hello, Barbie! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the design of the headset! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
Headset
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Headset is easy to install and use. Decent quality and easy to hear phone calls. The reason I gave 2 stars is because it’s uncomfortable and hurts my ears after only using it for a very short time. I couldn’t return due to best buy’s limited return policy of just two weeks.
You can try restarting your computer then re-connect the device. Re-seat to another USB port to see if it works. If the issue is persistent, reach out to Logi support for further assistance.
Rated 3 out of 5 stars
Just okay
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A lightweight easy to use for PC voice skill mode.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I work from home and when I’m talking on the phone using these, I’m told that my headset cuts out a lot and people can’t hear me at times. I have to repeat myself a lot. Also, people have told me they can hear the aquarium and bird in the background, they are across the room, and nowhere near where I sit. Thought these were supposed to be noise cancelling?
Hello Chica, I am sorry that the H390 is not working as you expected. The H390 are noise canceling, but they are also the bottom line product from the Logitech productivity collection. If you are looking for superior sound and mic quality, I recommend trying the Zone 125. these headsets are great and my personal favorite. They have all the features that a person working from home can benefit from at an affordable price. Logitech appreciates your product review. - Leo from Logitech