Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 6,940 reviews
Rated 1 out of 5 stars
Horrible!!!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't give these 0 stars I really tried. You can hear EVERYTHING!!! Don't buy these! -_-
Hello, we are sorry to hear that you are having issues with your H390 not working. If you need assistance or require a replacement unit, you may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360
Rated 1 out of 5 stars
Poor quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stop working less than a month of use. The sound quality is poor
Hi Beaugard, Thank you for this review on the H390. I'm sorry that the sound quality wasn't adequate. The H390 has a 2 year limited hardware warranty thru Logitech. Please visit us at support.logi.com so we can assist you with this product! Thank you for being a loyal Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Defective on purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately these were defective upon purchase. Only one ear worked and the mic didn't at all.
Hi Amiblue, sorry to see you had a defective issue with your H390 headset. If you haven't already please return it to Best Buy so they can assist you with an exchange.
Rated 1 out of 5 stars
microphone does not work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the microphone does not work, which was what I needed it for.
Hi Atexaslupine, Thank you for your feedback. Sorry for the inconvenience. If your device is not functioning properly, you return of a new device. If you need further assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
It worked for a couple of recordings
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This microphone worked for just a couple of sessions and then quit. We ended up returning it to the store.
Hi Stacey12, I'm sorry that the H390 gave you an echo sound. In some instances the connection from the H390 to your device could be loose. It is recommended to check the connection and/or use a different USB port. I hope you are able to find a solution that meets your needs. Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Died.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well, this lasted a few months before dying inexplicably.
Hello. Thank you for taking the time to write your review of the H390 headset. I'm sorry to hear that your headset died after only a few months. The H390 does come with a 2 year limited hardware warranty. You can get the process started here: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390 -Charlton at Logitech
Rated 1 out of 5 stars
Headset
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hate how small they feel too tight and it hurts my ears
Hello Janie, Thank you for choosing Logitech and for taking the time to review the Logitech H390 Headset with Noise-Cancelation Microphone. We appreciate your feedback. I have attached a link to the “Getting Started” support page for your headset. Please visit the Logitech support website if you need further assistance with your Logitech products. Best regards, John at Logitech https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390
Rated 1 out of 5 stars
Bad quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The microphone does not work very well when I was using it for Dragon Naturally Speaking Software
Hello Mike, I'm so sorry to hear that your H390 wasn't everything you were expecting it to be. It sounds like you could be having some connectivity issues, which can happen when plugged into a bad USB port or when the plug isn't inserted all the way. To maximize sound quality, make sure the USB is plugged in all the way, and that the USB port you're using isn't faulty somehow.
Rated 1 out of 5 stars
Noisy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Picks up 60hz hum from PC tower or AC cord. Bad signal to noise. Also pretty insensitive.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good set for the price. It is light weight so it's not uncomfortable to wear for a long time. It is pretty loose on your head and bulky by size (not weight). The mic can pivot which is nice and the mute button is nice to have. I teach online and needed something to cancel background noise but still be able to hear myself speaking.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this headset for Christmas for gaming and listening to music on my computer. I can turn my master volume all the way up with very little distortion in the headphones. The mic works great on Vent and Mumble. Installed in seconds....absolutely no setup required. Yes, they are heavier then most headsets, but that's just because the padding around the ears is plush, and there's padding around the headband. Didn't bother me much since I figured if they started hurting my neck, it was time for me to quit playing anyway. OVERALL, THIS IS A GREAT HEADSET.