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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6940 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 6,940 reviews
  • Rated 5 out of 5 stars

    Nice little unit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need. It's small enough to throw into my travel bag.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that the product is meeting your needs and is convenient for travel.

      Thank you for your positive feedback. We'll make sure to share it with the product team.

  • Rated 5 out of 5 stars

    My review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a really good product. I love it. I recommend people to buy it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      You clearly love the Logitech H390! It's comfortable, easy to use, and affordable, making it a great choice for many users.

  • Rated 4 out of 5 stars

    Good headphones for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase for the price. Plug and play on Windows 11.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech H390 is a great budget-friendly option! Its plug-and-play setup on Windows 11 is a huge plus.

  • Rated 4 out of 5 stars

    Great product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used them a few times but so far I love these. Only downside has been the fact that the boom mic cannot be adjusted closer to your mouth... other than that, for the price, I don't think you can beat em!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect for what I needed it for and would definitely recommend it to anyone who wants to try out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphonesss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good for the kids and adults is easy to connect

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the H390 is a family favorite! Easy USB connection, great for both kids and adults - perfect for shared listening. Enjo

  • Rated 2 out of 5 stars

    Not good for making calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 sets in less than 2 years. Got some complaints about the sound quality. Since the microphone is too short, had to use it sideways and it broke. That one was kinda on me. Bought the 2nd one less than a year ago and the complaints about how they couldn’t hear me were constant. Not even adjusting the mic and shouting they could hear me, I tried calling coworkers and without telling them I was testing the sound, they complained about the sound quality.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the recurring issues with the Logitech H390 Wired headset. We understand how frustrating it can be to experience consistent problems with a product, especially when it impacts communication. To get that issue resolved, we recommend reaching out to our social care team via email at [email protected] with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Uncomfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Great price! However, the ear coverings are very small. It makes wearing them uncomfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. It was an easy transition. Thanks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      You're welcome! It sounds like the Logitech H390 headphones were a great choice for you - easy to use and a smooth transition from whatever you were using before. Happy listening!

  • Rated 5 out of 5 stars

    Saved the day!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While traveling for work, my wireless headset broke. This headset worked perfectly in a pinch. Recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience! Easy and convenient shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for work, they plug into my laptop, no issues. I find them to be convenient and clear. They work really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I Needed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just What I Needed! Thanks to the recommendation of David, the tech who said Logitech would work fine with my HP system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home really needed some headsets at a good price . Totally worth it !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Fragile and doesn't last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one late last summer. I needed it for zoom and for listening to videos while the TV is on. One day it broke when I put it over my head. It just broke. I thought OK, I just had a bad one. I went back to Best Buy and bought another one. This morning, I put it on and it just snapped again -- three pieces like the last time. Sure, I have a 7 5/8 hat size but two just snapped? Never again. I need a good headset with a mike and sound but this isn't it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for three months. The sound is wonderful, the microphone is great. The top part of the headset has metal pieces that slide into the ear pieces that are plastic. The earpiece without the microphone cracked along a seam and now that side dangles. I have had them for three months. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear about the headset breaking on you. Luckily it comes with a 2 Year warranty through Logitech so we can get that replaced for you. Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    c scott

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the trick exactly whay i was looking for thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying 3rd pair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned these for YEARS. Bought a pair for a friend and he loves them. I have had them so long that the earpieces are coming apart.....at least 5 years. Buying my 3rd pair tonight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too tight!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter purchased these with a BB gift card she received as a gift. She was disappointed by the fact that she could not wear them for very long because they pressed against the sides of her ears uncomfortably. She is only 10, and fairly petite. I tried them as well, and found them very uncomfortable. Not recommended!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't work on Windows 7, no drivers no support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this headset quickly for some computer based training. Instead of being Plug and Play, as promised, I could not get the headset to work on Windows 7. Upon checking the Logitech forums I found many others had this problem too. Logitech states that "No drivers are required". Therefore no driver is available for this product on their website. Nor is there any support available. Only the forum where lots of others gripe about this same problem. When I plug in the headset, Windows tells me that the driver for the device was not successfully installed. When I go to troubleshooting, it goes out to Windows Update and cannot find a driver for the device. I took the headset back to Best Buy and the Geek Squad guy couldn't get it to work either. I ended up returning the H390 and getting a Plantronics Audio 355 instead. It works great. Wasted about 3 hours on the h390! This is sad to me because I have always had high regard for Logitech products. Now I have a sense that I can no longer count on them. People in the Logitech forum have been complaining of this problem since 2013 and Logitech still won't address the problem. Sad.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that the H390 did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!

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