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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6940 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 6,940 reviews
  • Rated 4 out of 5 stars

    Good Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good headset. Looks kinda weird, but works great, the mic, however, picked up ALL noise, even my computer. very good headset overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and play works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug-and-play works great No software download nothing plug-and-play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable & Easy Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday use, even on the Job. Affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for work everyday - they work perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for work or regular use, very comfy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again, and I do recommend it to all. Plus BestBuy prices cant be matched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 of these, one for husband and one for son. They can't hear mom yell, so I'd say it works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are so good for the money, I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only one use, considering it broke. I would say the comfort of it was the best perk, the sound quality was par with anyone else, but no Bose by any means, and as for the durability, I suppose the frame itself is well built. As for the defect (I should have known better) the USB had two pieces of plastic sticking from the slots on the USB. I just figured it was a small advance or feature for the USB such as a snap in USB, and that you press a button down to release it from the slot. After one use I noticed there was no button and no way to release it. Instead it was stuck in my USB and after much prying it eventually snapped off in my USB in which I had to carefully manage and pull pieces out in order to not damage my USB slot. Great Product there Logitec!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was ok while it lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about 3 months and they just stopped working all of the sudden. I made the mistake of using these as a gaming headset. Skype they worked fine, they would however start to hurt my head because they exert force on one central point on my head, making them uncomfortable. Noise canceling is a joke, my brother has the same headset and I could hear our parents talking from the living room, and hes further away from them then I was! Minecraft they worked fine. After 3 months of owning these, I couldn't hear my skype calls but the person I was talking to could still here me. I swapped these for my apple headphones and everything was working, obviously it was the headset. All in all, these were an awful decision on purchasing. If i were you, i'd buy a better pair then these. I ended up getting a Corsair Vengeance 2100 headset and I soon wait for these to come to use instead of these horrible headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and use. It works well overall and is trouble free.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noise Cancelling?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 3 of those for myself, my fiance, and my sister as we are all working from home, and our previous headsets weren't noise canceling mics. Today is my first day using it, and my supervisor almost immediately told me that he can not only hear all of my background noise, but my mic is also picking up the callers from my partners headset? I'm not sure if this is normal, or if maybe I may have missed a step when plugging it in? It seems like these are the opposite of noise cancelling, and instead pick up EVERY single noise.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi marsha, thank you for your feedback! Be sure to check your mic audio settings on your device, to adjust the gain volume levels. Rigid, left-sided mic can be positioned for better voice capture. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.

  • Rated 2 out of 5 stars

    Mediocre uncomfortable headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset will quite literally slide off of your head, the ear muffs were poorly designed. Instead of surrounding or at least covering your ears, the muffs barely reach the edge of your ear. The microphone arm is nonadjustable and plastic so you can't find that sweet spot you'd get when using other microphones; you rely on sensitivity adjustments in your volume mixer. It seems I'm either too quiet or it's picking up me breathing. Do NOT buy. Not worth the money. If you're looking for a 30 dollar headset I reccomend this one instead. http://www.bestbuy.com/site/-audio-355-stereo-headset/9210276.p?id=1218059403490&skuId=9210276&st=plantronics&cp=1&lp=1 It's a lot more comfortable, and the sound is equal if not better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy plug and play design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent voice quality. No breaking up over voip.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cord is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work as an online teacher. These headphones work fine initially but you get what you pay for. After about 3 months of use the cord gets twisted and the wire weakens. It begins to frequently drop sound. I have had to cancel classes because students can't hear me and have to try to bend and maneuver the cord so the wire connects. It's garbage. If you're going to purchase make sure to get the warranty. People should wait to write a review until after they have these a few months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ***DO NOT BUY THIS***

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***DO NOT BUY THIS*** Worst headset I've ever encountered. Incredibly sensitive, broke within two weeks. The "Noise cancellation" feature did not do it's job remotely. Quite literally fell apart within weeks, it was uncomfortable to wear and definitely was NOT worth the price. I recommend purchasing from another brand other than Logitech because Logitech has the worst types of headphones. I've bought multiple of them and they all broke. This one was specifically bad because it started to damage my ear lobes and the skin on my ears because it began to get overheated after using it for a long period of time.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We deeply apologize for the troubles you've encountered with our product. We recommend reaching out to our Logi Support Team, who will guide you through the available options and help find the best solution for your situation.

  • Rated 2 out of 5 stars

    Works, but hurts my ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for a job and it works. I can hear audio and the mic works just fine. My issue is that after wearing this headset for an hour, my ears hurt. I really wouldn't consider this headset a noise-canceling headset either. I can hear everything going on outside of the headset along with hearing the audio while someone else is using it. I do not reccomend unless you don't mind the pain.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry to hear about the issue you're having with the H390 USB Headset with Noise-Canceling Microphone and it hurting your ears. Over the ear fitting headsets are universally sized and thus fit differently for each individual. Logitech does offer other headsets that may fit you better especially the gaming headset which have bigger cup sizes and are made to be worn for long periods of time. The H390 isn't a noise-canceling headset, but features a noise-canceling microphone for clearer conversations. Thank you for choosing Logitech and hopefully the suggestion I made will help.

  • Rated 2 out of 5 stars

    Returned the next day after the purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Skullcandy Hesh headphones (whish I use on PC too) and I needed a second one. This one came in my search first, it had good ratings, so I purchased it. I do not understand the many good ratings this headset gathered but will spend more money for a better headset. By comparison with my Skullcandy, I found this to have poor sound, uncomfortable cushions and the microphone records noise at uncomfortable level. It was returned the next day to buy another Skullcandy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Doesn't work with Win7-64

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones for conference calls when I'm working from home. Unfortunately, they don't work with 64-bit Windows 7 on a Dell Latitude laptop. I am not the only one having this problem. Check out the logitech support forums. To add insult to injury, I took these back to Best Buy since I purchased an extended warranty. I can only get a replacement of the same model! Buyer beware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dreadful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fresh out of the box, the first test call was already met with complaints from the other side about choppy audio quality, and I then did some recordings that confirmed this finding. I am an expert in the field of audio devices, so I have a pretty good idea about what went wrong with this one. For my head shape, the boom is too short. Because of this, the speech level is lower than the device expects it. Making things worse, the beamformer (if it exists) ends up misdirected to the cheek, and to top it off, there is an extremely aggressive noise gate at the end of the chain. As a result, my voice is constantly cutting out, unless I speak up to the point of almost yelling, which defeats the purpose of using a headset in the first place.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate all feedback.

  • Rated 1 out of 5 stars

    Terrible Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought to be used in an online Call Center logging into a remote dialer. Everyone is asking "Are you on a speaker phone" "You are breaking up , you sound muffled". The gaming headset I had before these worked way better in sound quality and they are not intended for telemarketing work. The best headset I had was the Plantronics, they sounded great,crystal clear, but they eventually broke after a lot of hard use. I have to buy them online. Everyone hyped up the Logitech and I bought another pair and took them back to the store because of bad sound quality , but these are just as bad.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so glad to hear you are satisfied with the product! Thank you for being a Logitech, and taking the time to write this review!

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