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Logitech - Harmony Elite (Remote Control and Smart Hub) - Black-Front_Standard

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Rating 4.4 out of 5 stars with 2984 reviews

89%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    Differences Between Harmony One and Harmony Elite

    Posted
    DanFromColorado
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I currently own a Harmony One (which came out over 10 years ago) and a few months ago the down volume button went bad. (I re-programmed the channels buttons to control the volume as a work around since I never used the channel buttons.) Since the Harmony Elite was on sale, I decided to try it out. After trying the Harmony Elite, I noted the following differences between it and the Harmony One. To simplify the following list, I am going to refer to the Harmony One by HO and the Harmony Elite by HE. * The HO and HE both have touch screens. However, the HE has a dedicated page for handling gestures. For those that don't know, a gesture is a special movement of your finger across the touch screen. Most of you are familiar with gestures from your smart phone which supports gestures such as swipe, pinch, and tap. The HE supports many gestures too. Some gestures include swipe left, right, up, and down, double tap, and some others. You can program commands to these gestures. * The HO allows programming virtually any command on the touch screen. I could not find that functionality with the HE. However, they both allow programming virtually any command to any physical button. * The HO has many more physical buttons than the HE. Although the HE is smaller due to fewer buttons, it may be less convenient to use if those missing buttons are used a lot. + Both have Fast Forward and Rewind buttons. However, only the HO has Skip Back and Skip Forward. If you use a DVR (e.g., DirecTV, Hopper, etc), you may be quite familiar with these buttons. The Skip Back button allows you to quickly skip back several seconds so you can re-watch something you missed, or you can quickly go back if you fast forwarded too far. The HE is still capable of the Skip Back and Skip Forward commands but you will have to program these commands to one of the physical buttons that is not in use or program a gesture to add this functionality. I programmed the swipe left gesture to the Skip Back command. + The HO has a physical Help button which helps you get all the devices set up correctly if one or more should failed. The HE also has a Help button but it is hidden in the Settings menu. The settings menu is accessible by tapping the cog (aka gear) icon on the touch screen. After the settings menu opens, a help "button" will be displayed. This is less convenient than the HO. However, I usually only have trouble with the HO not properly turning on devices or setting inputs if I didn't have the remote pointed in the right direction. The HE mitigates this issue with its radio frequency (RF) capabilities. + The HO has physical number buttons. The HE allows a number pad to display on the touch screen. To get to the number pad on the HE, you have to swipe left or right to get to the touch screen page it is on. I find the physical number buttons much easier to use because I can easily identify which button my figure is on without looking. The physical #5 button also has a little bump to allow you to orient you hand in the right position. Being able to look at the TV while typing is a much better experience. * The HO does not have home automation specific buttons. The HE does. The HE has a dedicated section at the bottom of the remote for controlling devices such as smart outlets or smart light bulbs connected to your home router. * The HO requires programming as a separate step while the HE lets you make adjustments using the remote control itself (most useful once the devices have been programmed to the remote first). * The HO has no radio frequency (RF) capabilities. The HE gives you RF capabilities via use of the Smart Hub. Because the Smart converts the RF signal into a IR signal, you will be able to control all existing IR devices by RF. This means you will not have to point the remote directly at the IR device. Only the Smart Hub or one of the optionally connected IR blasters will need to be pointed at your IR device. * The HO has no integration with your smart phone. The HE allows you to program the remote using a phone app. (Available for both iOS and Android phones.) The HE also allows you to control your devices using your smart phone. This is especially useful if you have a bunch of home-automated devices since you will be able to control them from anywhere you have an internet connection. * The HO does not need a WiFi router to function. Using your smart phone will require a WiFi router. Okay, those are differences between the HO and the HE that I can think of. I hope this information is useful to someone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Steep learning curve but versatile, good w/ Alexa

    Posted
    Ozone
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'll be honest, even as a tech lover, it took me a few frustrating false starts to set up the Harmony Elite's "activities" to work well with my Samsung Smart TV and modest theater setup. I had to change quite a few default settings manually (to not turn off the TV/speakers every time I wanted to go from cable to Netflix, for example), add some delays in (so the TV had time to load the requisite menus), and manually add other actions into the LCD screen menu (cable box and TV settings weren't easily accessible at first when in the other app, for example). But overall, there are many things that I like about the Elite: + ERGONOMICS: Feels great in the hand, most buttons are easily accessible without having to shift in the hand too much + ALEXA INTEGRATION: Not 100% accurate, mind you, but it works enough that my wife and I can change the channel with our voices and adjust the volume hands-free (usually while feeding the baby). The smart home integration is solid too, though I haven't really used it that much to adjust the lights (Lutron). + IT KNOWS SO MANY DEVICES: So great to not have to flip back and forth between TV/cable remotes. Harmony is also able to include some functions that don't exist on the old remotes as physical buttons, which is great for programming macros/sequences. And it can control my lights and my Apple TV and my soundbar too! + HARMONY HUB AND IR BLASTERS: A lot of what I can do above is specifically because of the way the remote communicates with the Hub. The blasters helps reduce the likelihood of "misfires" where the remote triggers actions but the devices don't catch them. Things that are good but could use work: * DON'T FORGET THE LONG-PRESS: The ability to long-press buttons to trigger a separate action effectively doubles the functionality of the remote. That said, unless you have the MyHarmony app pulled up on the computer, it's not very easy to remember which long-press does what. * HELP FUNCTION: I like that when my remote gets confused and doesn't turn everything and set the right inputs, the Help feature often can fix this. I don't like that the Help function can ONLY help with inputs and power on/off, and not with timing issues. Most of my problems stem from the remote not opening the correct app or the right menu at the right time. * LCD SCREEN: Clear, easy to read, responsive... but almost too responsive at times. Sometimes when it's sitting next to me on the couch and I brush by it, it will trigger an activity, and then I have to wait until the activity is done before I can undo my mistake. * Mobile app: I have used it to some success, but the physical remote always trumps the Things that could be better: - NO BELKIN WEMO SMARTPLUG INTEGRATION: I can create workarounds to some extent with IFFFT commands, but if the integration was already there, I'd probably be much more likely to use the smarthome buttons on the Elite. - INITIAL SETUP: For most people, this will be the single most tedious part of the process. I spent several days working on this -- through the mobile app, through the desktop app, on the remote itself... FYI, the desktop app is by far the most useful way to fine-tune the remote. I can see this driving away casual users, but I guess how many casual users are plopping down $200+ for a universal remote? - DEVICE "SWITCHING": Unless you already added it to the LCD menu, it takes quite a few button pressed to access a function when it's not on the current mapped device -- for example, when I'm using the activity "Watch TV" the Elite is mapped to my DVR remote... so if I want to adjust the brightness settings on my TV for some reason, I have to either: 1) Create a macro that makes that menu pop up, or 2) Hit the Device button, scroll down to select my TV as the mapped device, then swipe back to the proper menu on the LCD, change the settings, then hit the Device button to go back to mapping the DVR remote. It would be much faster to just pick up the old remote! - BATTERY LIFE: Maybe it's because I turned on the setting where the remote recognizes when it's tilted and turns on the LCD screen, but the remote only seems to last three days at a time before needing to go back in the cradle. - PS4 PRO POWER ON: Yes, I know it's Sony who decided not to let anything but their devices turn on the PS4 Pro, but it is something that makes me less likely to use the machine for playing BluRay and for streaming apps, even though the audio quality is best through this device (at least in my setup). In conclusion: The Harmony Elite is supposed to be the remote to end all remotes, and I can see how it has tremendous staying power and versatility. It feels great and can control sooooo many devices. It could stand to be a little more intuitive, especially when setting up menus and activities, and also a bit faster in reaction time... but hey, it does about 99% of what I need it to do and it allows me to put (at least) three other remotes away for good. Plus, the handsfree-with-Alexa option is something I didn't expect to use but ended up really enjoying. I'd love to see how the Elite works on an even fancier setup than what I have. Now to teach my parents and in-laws how to use this...

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Very disappointed -READ BEFORE YOU BUY

    Posted
    ANJAY
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have never given a 1 star to anything. Because it is Logitech I am forced to give it 2 Stars just because Logitech tried to build a product that no one else built. I hope this review will save many hours or frustration. I will not give you this talk about 350 odd being too much money for a remote if it did what it is capable of 75% of the time and covered 75 % of the features. I spend 4 Days and hours each day trying to refine this and I hope I can save people precious time. sometimes you wonder if there can be ever a perfect universal Remote. In that space really there is only a harmony. Gone are they days when I had Sony everything including a Sony Receiver. My devices are LG 65UG9500 TV Pioneer Elite SC67 Receiver Pioneer Elite Blu ray player. Apple TV Gen 3 Dish network VIP 722K Note this:- This remote requires you to program via you phone smart app but sometimes it requires a hub, laptop and you remote all to be in the same room close. This smart phone app makes your Iphone 6Plus feel very deficient. This remote also required to use your WIFI all the time ! if you are playing XBOX and want to turn off your WIFI good luck since the reconnect to your WIFI from your HUB is so buggy and take for ever. So my aging parents or someone who hopes to get simplification cannot really be wowed by this remote ! I was able to easily program this remote and setup was not painless. It seems to have all the models and specifics of all my devices built-in or downloadable in a jiffy. Out of the box many of the buttons will not work. so you will have to fix each and everyone of them. You also may have to turn off HDMI control. So if you have a smart TV like the Samsung s and LGs then you have to live with input lag and increase the remote delays ..this will cost you 1-10 hours depending on how much patience you have. Somewhere along the line the remote will have to be charged by popping it in the cradle as the battery is designed differently and needs some charging.(this is not a big issue unless you are doing several syncs to complete setup). With HDMI control off everywhere I thought that was a good place to start. Almost all the basic functions work (my 30 bucks Dish network remote does that with no fuss at all. Sorry if I ticked off some Logitech fans !) The problem starts with Menus, or Smart apps. LG TV menus work but few options will have to be fixed painstakingly. I successfully did this. As I was really committed to set this so I can make it easy for my family. (Somewhere along the line you are thinking heck how lazy are we to not just use the original remote for Apple TV or Blu-ray. Everyday TV watching and turning things off works so great with the Dish network remote. On/off volume and channels and guide..well we all are good with that !) The hub placement was perfect and did not have to use the extender but when I turned off WIFI it struggled and sometimes what you fixed does not works consistently. The hard Exit button on the remote would always exit and change everything no matter what activity you are doing. Hugely annoying. So I teach it exit mean this via the original remotes for 3 devices. Guess what it work via my phone application but keeps failing after numerous Syncs. you have to believe me when I say this. Not impressive at all. Also the Phone App has the weirdest of navigation options not in keeping with the current crop of applications. My guess is Logitech developed this in 2005 and kept patching this. It requires a complete re-write. At this point I still had 60 percent of the standard buttons working (So most Cable/satellite remotes can do that is it not ?) The touch screen is very annoying and you could inadvertently select something you did not intend. The remote has a rubber back but it still is very hard to grip and very slippery.I think most could live with that if it did what is expected of it. You have to scroll way down to find something and you will have so many additional options (could be like 50-100 buttons that you need to manually remove to make your list smaller and manageable) 2 days ago I picked up the remote and it would not connect to the wifi at all. so I unplugged it and plugged it again. After the power reset it seemed to work fine but some things were so weird. Example when I eject Blu-ray tray and then try to close it close would not work from the remote. So I tried the Phone app. It works from the phone but not on the remote. So I fixed this again. Then I found that the pioneer MCACC menu loads up but the cursor button does not work suddenly. so I said that was fine I can use the original remote for that. Then few time the input kept switching back to apple TV input and I had to go to device menu and switch it back...with the input lag associated with all these dissimilar devices from various vendors. It took time so I had to go introduce delays and edit the activities. Finally I found that if I turned on HDMI control it work better so I turned it on. The problem is once you turn on HDMI control on LG TV and your Receiver (4 K content on smart TV requires some unique things I cannot go into those details) With the Logitech remote present it misbehaves. Before I had the remote this did not happen. I tried to use the original LG magic Remote and suddenly The Logitech remote app which is too smart to my liking seems to try to learn somethings. It frequently keeps asking you if a function works as intended and do you like to fix that. I have no way of turning this off. I can go on and on but I just wanted to share this with everyone. Please consider all this before your buy this remote. you have to ask yourself if you want to buy a Harmony Elite remote because every home theater enthusiast has one and it will keep you current or you really think this would save you time once you put the effort initially for 10 -50 hours and few days. Is it really that much easier than just using the basic universal functions in any TV or Cable remote. I have bought Philips and Sony Universal remotes in the past and all of them have been infinitely better than this product. I buy most everything on bestbuy or Amazon.. I purchased this remote from Best Buy and finally just before writing this review decided to return it. I rarely returns things. I do my research well before I buy. I am really disappointed and reluctantly returned it. IF YOU CONSIDERED ALL THIS AND STILL THINK ITS WORTH YOUR WHILE. CONSIDER THIS, UNLESS WE HOLD HIGHER STANDARDS FOR PRODUCT ACCEPTANCE YOU WILL HAVE COMPANIES SELLING YOU STUFF WHICH ARE HALF BAKED WITH THE PROMISE THERE THAT THERE WILL BE SOFTWARE UPDATES. BELIEVE ME IF IT DID NOT MEET YOU BASIC NEEDS OUT OF THE BOX ITS NO LIKELY TO GET FIXED COMPLETELY. PLEASE DO THE WORLD A FAVOR AND GIVE THE RIGHT FEEDBACK SO THEY WILL WORK HARDER ON THE NEXT ONE. SORRY LOGITECH!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT FOR CORD CUTTERS - Upgraded from Smart Hub

    Posted
    TheOffice1234
    • My Best Buy® Elite Plus MemberElite Plus Member

    LOGITECH HARMONY ELITE (/ 950) A fantastic upgrade from the Smart Hub (now called Logitech Harmony Companion). Previously (many years ago) I wrote a review for the Harmony Smart Home Hub + Remote. At the time I called it nearly perfect. My minor complaint was that it was not backlit, and although you could assign anything you wanted to nearly any button, the user had to remember everything themselves. (Long Press Button-A means turn on the TV, Short Press Button-B means launch Netflix and so on). As I attempt once again to “cut the cord” from cable video service bundles, I found I have many more entertainment devices and sources attached to my TV and many home automation devices to manage. Increasingly it was hard to keep the long press, short press buttons top of mind to select different devices. My table was once again filling up with multiple remotes. Or, each device also had a custom app on my phone that I had to find, log into, then navigate. It was just a hassle. HARMONY ELITE (950) TO THE RESCUE! MY SETUP / DEVICES TO CONTROL from the remote - TV - TiVo for OTA Broadcasts - ROKU Premiere+ for Sony VUE OTT Content (FX, Bravo) , Amazon, Netflix… - Chromecast for random screen sharing - Playon DVR (recording shows + commercial skip) - Synology Media Server (my library of various media sources) - Lutron Caseta Lights - EcoBee Thermostat - Blu Ray Player - Yamaha Receiver With the Elite/950 I have a scroll list on the remote touch screen to select my activity. - Watch Live TV (TiVo) - Watch “Cable Channels” (ROKU) - Watch Recorded Shows (Playon) - Watch Local Media (Synology) - Watch a Blu Ray Movie - Listen to Music - Turn OFF the Lights - Turn ON the Lights - Adjust Temperature - So on Now, I can select (for example) “Watch Live TV” then I am presented with a screen of Icons for each channel, and I can simply press the ABC logo to watch ABC. Or, I can select the activity “Watch Cable” and the remote (well the hub really) selects the ROKU box and launches Sony VUE or I can press an ICON for “FX” and it launches the FX APP/Channel on ROKU. Because most of the functions I need to use are already there on the remote (directional controls, pause play, volume) I don’t usually need to use any other buttons. At first I was concerned that there were no physical number buttons, but with the ICONs I no longer needed them. If you do need them, then you can get a virtual keyboard to pop up on the remote. Next I was concerned I would have to keep it charged all the time. This sort of forces you to put the remote in the cradle each night, so now I know where to find it each day. Just like I plug in my phone each night, so not a big deal. Finally, I was concerned that I would have to set up all my programming from my earlier hub all over again. Since the Old and New Hubs are identical (confirmed with tech support), I did not need to replace my old hub, I just paired the new remote to the old hub and it kept all my specially crafted “recipes” for controlling my devices. (for example, to get the TV to output in Optical DD 5.1 instead of Optical 2-CH required about 30 button pushes which I have automated fully). CAUTION: This is not your grandfathers universal remote. There are many steps to make a mostly flawless universal remote experience. It is part Setup Wizards, Part Programming, Lots of Logical Planning, it does not happen without a lot of trial and error. Don’t expect to turn it on, enter a 4 digit code for your TV and have it work perfectly out of the box. For advance features, some of the setup is done on the computer, some is done from your phone, some is done from the remote. My original (years ago) nearly perfect setup took about 2-3 days to plan and setup, then about 3 weeks of fine tuning. Though 90% of my setup carried over, I see many weeks of fine tuning with the new features that Elite/950 makes available. This is a lot closer to building your own gaming PC instead of buying a tablet. Just try to get a common answer for yourself AND everyone in your house to the question “what does ‘WATCH TV’ mean”? Does that mean play a game, or watch an Amazon Movie or, Play a DVD? This is more of an art than a science. Logitech has given you the tools to build a 100% custom remote. How you go about doing that is what makes it interesting. Of course, you can select “Sony TV” and just use it as a replacement remote for your Sony TV. I don’t mean to imply otherwise, but you could buy 10-20 replacement Sony remotes for the price of this combo. I’m only in my first few days, but I can tell that I’ll once again be able to push my handful of remotes back into a drawer where they belong. There are many more features that I’ve not experimented with yet, but I look forward to testing them out. (Gesture Controls, and more). Negatives? Nothing comes to mind yet. Be patient, Experiment, Read lots of online tips.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Should have been my first choice

    Posted
    TechGuyNC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    During the build of my new house about 1 year ago, one of the options was for a (supposedly) super convenient, easy to use, do-it-all home theater control system from a local dealer/installer. I thought about it and after doing research on the product (Con-trol-4), i thought it was a pretty good choice and decided to buy it. Fast forward to getting the unit/remote/etc installed, configured, and working...nope...not even close. I think the product works provided all of the dealer installed configurations are done properly. In my case, it never worked properly and did not even come close to meeting my expectations...just sadness. So, being a handy tech guy, i thought to get the next best thing that i could configure/modify/upgrade myself. that would be the Logitech remote and hub...at roughly 1/5 the cost of the Con-trol-4 solution, i was able to very easily set up the Logitech hub and remote, lights (sweet bonus!), projector, Wii, XBox, etc. and configure voice control via Alexa and control my entire home theater in a couple of sessions and make ongoing tweaks as needed. This is the way it is supposed to work! Everything is very easy to change to meet any sort of needs for a custom theater (I have 8 devices) or for just a single TV. Very well done, Logitech! Right now, this is the best product around for (home) theater automation and Alexa integration. For the initial price and ongoing costs to integrate other services, it kicks all of the custom installation options to the curb. The hub is the coolest part of the product, since it emits IR/bluetooth/WiFi signals from itself to control your devices AND there are 2 IR emitter jacks for controlling devices behind doors or in an AV closet or another room (long headphone jack required). Very nicely done. The hub is small, slim and unobtrusive on the shelf near my TV (see the pics). If you are needing to automate devices and want to configure the whole thing yourself (pretty easy to do), then either get the standalone hub or the remote and hub and you will be very happy. This works wonders and its very cool to control all of the devices via the handheld remote or with your voice! Enjoy!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Universal Remote w/ Smart Home Features

    Posted
    RobDroid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Harmony Elite Universal Remote with Harmony Hub is a great addition for the modern day media center. Today's living room contains a dizzying array of hardware devices to provide entertainment for our family. Often this includes a Smart TV, a soundbar or AV receiver, DVD/Blu Ray/UHD Blu Ray player, a gaming console (or two), streaming media player boxes or sticks, computers, network connected speakers, and smart home devices, like lighting and shades, to complete the theater-like ambiance. The problem is that each of these different devices and media components comes with their own remote or mode for communicating with the device. In addition, the vast majority of media components still rely upon IR for receiving commands. Wouldn't it be great if you could use one remote to communicate with all of your devices to set up a media activity or even create an entire media scenario all without having to worry about making sure that one remote is properly pointing at all of the IR receivers? That's the problem that the Logitech Harmony Remotes with the Harmony Hub is trying to solve. The Elite level remote is capable of combining up to 15 different remotes into the one remote. By default the Elite remote does not communicate directly with your devices. Instead, it sends commands to the included Harmony Hub, which incorporates an array of IR blasters around its edges, and you strategically place the Hub in a spot which can either have line of sight to your IR receivers or can bounce IR signals such that your IR receivers will receive the commands. This allows you to select an activity, set down the remote, and all of your devices will properly receive all of the commands necessary for you to begin consuming entertainment from the desired source. Setting things up on the remote/Hub can be a bit confusing if you have never used any of Harmony's remotes before, but there are various places on the Internet, including Logitech's support web site, that will help guide you through the process of adding devices and incorporating those devices into Activity workflows. The Elite remote differentiates itself from the Companion remote in that it has a touchscreen for selecting Activities and to display user created Activities, while the Companion remote only has physical buttons. Also, the Elite remote to can combine up to 15 remotes while the Companion remote will only combine up to eight. Also, the Elite remote is rechargeable with a base station to hold the remote while it is charging, while the Companion remote utilizes a non-rechargeable CR2032 battery. Aside from being able to list custom user Activities, the touchscreen display on the Elite remote allows you to correct the results of an Activity mishap. Perhaps the soundbar or the TV did not end up on the correct input, maybe because of interference from HDMI CEC, you can use the touchscreen as a means to quickly correct which input the TV or soundbar is set to. The touchscreen also incorporates gestures, which can be used on certain activities, such as pausing, fast-forwarding, or rewinding when watching a Blu Ray movie. The downside of the touchscreen is that it is always there ready to receive touch input. So, be sure to set the remote out of the way of your hands and feet while enjoying your media. Otherwise, you might inadvertently power off one of the devices or switch to a different Activity altogether. If your family wants the familiarity of a remote to control your media devices and you have more than eight devices to control or have various custom Activities that you want to create, then the Elite remote with Harmony Hub is the way to go.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well most of the time

    Posted
    Meat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I previously used a Logitech 900 for about 5 - 6 years, and loved the RF functionality of it. I could have continued to use it for even longer, although all of my new equipment was bluetooth and network enabled, so I decided to trade in the 900 for a $100 credit on the Elite. I've had the Elite for maybe 2 - 3 months now, and I love it (when it works). There has been a few times where the remote just kind of locks up, and no matter what I press on the remote nothing will happen. I honestly don't even know what I do to fix it, as nothing I try fixes it immediately. What I usually do in those cases is put the remote in its cradle and let it charge for a night - even when the battery was completely full when it started acting up. I really like to be able to control my devices with bluetooth, as it's super fast response and I've never had to push a button twice for it to respond (which I did have to do every now and then with the 900). I also like that I can control devices via my network. I have a TV mounted on the wall, and I don't have a blaster anywhere near my tv, but since it can be controlled via the network I don't need to worry about pointing the remote directly at the TV and be line-of-sight for the IR sensor to process the command. I also like that the remote has a sensor in it that when you pick it up, the buttons and screen will light up. There's a setting to turn off that functionality if you don't want that, and it helps to preserve battery with that setting off, but it's a trade off that I'm willing to accept. I also like that macros can be added and assigned to different buttons, so if there's a sequence of buttons that need to be pressed for something to happen, you can assign those button presses to a single button and when you press it, all of those button presses will occur automatically. It makes doing certain things much easier. One other nice perk is that when you're setting up a new device, the software can search for devices that it can control over your network or bluetooth. I like that it can find them automatically and add them via the list of found devices rather than needing to type each one in. The remote itself feels nice in the hand, and it actually feels better than the 900 which I was quite happy with. What I don't like about the remote is that there's not any hard buttons for channel numbers. They're all on the touch screen, so I always have to look at the remote while I'm entering a channel number. I also wish that the remote's battery was easier to remove. The times when my 900 would act up, I would easily remove the battery and it would start up with all issues resolved. I wish that I could do that with this remote. Overall this is a great remote, and there hasn't been anything yet that I've wanted to do with my pretty complex system that I wasn't able to do. I would say that the folks at AVSForums can provide a ton of useful information on how to setup these remotes, as there are a ton of users there with these remotes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It may take time to program based on your setup

    Posted
    Mancaveliness
    • My Best Buy® Elite MemberElite Member

    I did a lot of reading and talking with BB employees before purchasing. I saw the new Savant remote and loved it. So my choices were the following; Savant (not pro, too $$), Harmony Elite or Control 4. The pricing broke down as follows: Harmony Elite - $350 Savant - $499 Control 4 - $1200 (very approximate) The Savant was what I really wanted, and if you haven't seen it you really should check it out. What a beautiful piece of hardware. And what really brought it over the top was the voice control. But after doing some research I came to the conclusion that they aren't going to expand the line to include lighting control (or other like shades etc...) and the only thing I could control is a lamp if I purchased the plug-in lamp hub for an additional $100. The control 4 seems to do a nice job of controlling things but has no WoW factor. Just a plain Jane remote. And anytime I swap out a component I have to call geek squad to come program it. That's just not a great option for me. When I spoke to someone in Magnolia about the Harmony he really had nothing positive to say. He told me the delay was terrible and they get a lot of returns. He also told me their was no ir blaster on the remote itself (not true btw) so I was skeptical. Also, I had read many reviews of people not liking the functionality of the remote. But because of the return policy and the fact that it went on sale for $299 I decided to give it a chance. First Impressions - nice piece of hardware. Well built with a nice screen (nothing great about the screen). Comes with a hub and 2 ir blasters that connect to the hub. A charging base and 2 power adapters/cords. Because I was using a Harmony remote previously I thought I would simply swap them and let the software do all the work. But it didn't work very well. The software is different for the new line of remotes. So just plan to start from scratch. I had a PC handy so I used it. People who are saying you have to do it from a mobile device are not correct. You can do 95% of it from a PC. I then moved the hub to where I wanted it (or thought I did) sunk into my theater seats and began testing the remote. I found issues with certain components. So I downloaded the android app on my tablet and used that (mostly out of laziness, didn't want to get up) to make the tweaks. A few pointers - THERE IS AN IR BLASTER ON THE REMOTE!! And you can go into the settings for each device and choose what controls it (hub, plug in blaster#1, plugin #2, all 3 of those, or remote only). This is such a vital part of getting this remote to work for you. I spent HOURS tweaking it. I ended up moving the hub and running the plug in blasters to 2 of my more stubborn components (Yamaha AVR and xboxone) and I use the remote only for my FIOS box because I already had an ir repeater set up. Take the time to customize it to your setup. Tip#2 - Amazon firetv syncs as a game controller. The instructions in the app are terrible for this and calling Logitech support didn't help much. (or at all...) Any Bluetooth device needs to be sync'd to the hub in order to work with the remote. But once I got is working it's been flawless. Bottom Line - If you have a lot of devices this is going to take some time to be set up optimally. You can try to shortcut it and hope it works well for you but you will likely be disappointed. Take your time, be patient. I would say I spent almost 4 hours setting this up, and I'm fairly tech savy. The end result is well worth it. Works like a dream, and I'm getting faster response than I did from the previous remote. I also have it linked to my nest thermostat and that works well. Next is lighting.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Remote (knock on wood)

    Posted
    FrankiiieD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've read what seems to be every review on every major retailer of this Harmony Elite remote and hub system. This is not a universally loved piece of equipment, excuse the pun and for the price you certainly want to know that it will be the 5 star item most talk about, vs the 1-2 star item some have concluded. I've been using it for just over a week and I can say at least at this stage Its absolutely fantastic. Setup took a while (I set up 13 items not counting my various connected-home pieces that don't count toward the remote's 15 item limit) but they do a very solid job of walking you through anything and everything you could need. Only a couple times did I question if what I was doing was right and in all cases everything set up correct. I had to tweak a couple of the delays on items and finally ended up setting one of my devices to take IR signals from the remote vs the hub but all in all it was simple, if not quick. The touchscreen is quite good and I like the ability to switch between the standard "choice" selection screens and the swiping. I almost forget there is a whole system of well-placed useful physical keys. The app is not as bad as the reviews would have you believe and I would give it a 4.5 out of 5 for usefulness to help set everything up and a 3.5 to 4.0 out of 5 for usefulness as a remote (vs using the elite itself) The hub and extenders work amazingly well for the most part. I still am not sure how all the devices are getting a signal from it. The connections to items through bluetooth and wifi when applicable help tremendously and to connect to many items as a keyboard input device too really helps speed up searching, etc. Pros : TONS and tons. basically everything it says it can do it can do. I won't list them here because it just works. Cons: At this price and with cost of hardware being so cheap, I'm unsure why there is a 15-item limit. Quite a few items don't count toward this which helps, but quite a few do (I ended up only adding 2 of my 10 active Sonos units for example). People buying this pricey of an item have a lot of devices... lift the limit. Related to Sonos, and its not an honest complaint as I actually really like the native sonos app and have no desire to stop using it, the sonos control from Harmony is not its best feature. It works flawlessly when sonos is simply an audible connection to the home theater (soundbar, etc) letting you use the volume rocker for movies for example, but as a music multi-zone controller its not helpful. Neutral: Its the best physical multi-device remote out there at this price that can also handle lots of smart-home devices. That said, the bar is low and its not great yet. I added the related items to my HT (lights for example) and its helpful but not amazing. I un connected other items such as the nest for example as it didn't work well and didn't really add benefits even if it did.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice full-featured remote

    Posted
    KB4MTO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been using Harmony Remotes for a very long time, about 3 generations of their products. Jumping from a $75.00 - $120.00 remote to a $300.00+ remote was a big decision, not one that went without a lot of research. I finally decided to make the jump, and I am glad that I did. The Harmony Elite is the latest remote from Harmony and a very powerful handheld remote. Every generation of Harmony remotes gets easier to program and set up, and the Elite is no different. I have read that some people don't like having to use the app for the initial setup. I personally do not understand this complaint. Using the app is so much easier than opening the program on the computer, doing the programming, and then plugging the remote in and waiting for it to upload, unplugging, and then testing. So I for one like the use of the app for the initial programming. Initial setup of the Elite was straightforward and easier than earlier generations. After installing the app, I had all of my components installed and base activities set up within 20 minutes. But like any device that offers so many options, functions, and devices, it may take a little while to get it completely to your liking and flushing out little problems. If you can't seem to flush out a problem, like a device not going to the correct setting or a slow initial powerup, Harmony's tech support is outstanding. I haven't had to use it yet for the Elite, but I have in the past, and they were great. Not only am I using the Elite for my media center, comprised of audio, video, streaming, and recording, I am also using it to help control my Nest thermostat and lighting in the room. This remote is truly a smart-home remote. If you want to control a complete smart home, the Elite will do it. It controls environmental systems, lights, screens and shades, and many other smart home features; but I'm not sure you would want to. The touch screen is nice and responsive and looks great But in my opinion, it is a bit small for a complete home solution. For my future smart home, which I am designing right now, I am looking at Control 4, Crestron, or AMX. But for my single-room media center and temperature control and lighting, I could not be happier with the Harmony Elite. I highly recommend this remote.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Harmony Elite with Harmony Hub work seamlessly

    Posted
    Nelix2
    • My Best Buy® Elite MemberElite Member

    Please bear in mind I have not explored all the capabilities of the Harmony and Elite and Harmony Hub. I have owned the Harmony Elite Universal Remote control bundled with the Harmony Hub for a few weeks. I have been setting up a cabinet so all AV, computer and peripherals will be out of sight and the Harmony Hub with it's built in IR blaster, in combination with the 2 IR mini blasters supplied, will is able to control all my devices (including my 5 port HDMI hub) without line of sight since the remote uses my wi-fi network to send commands to the hub. I originally purchased just a Harmony Hub figuring control of the hub via the Harmony app on my IOS devices would be fine. Well I was wrong. The Harmony app for iPhone and iPad is well designed but using them provides no tactile feedback and unless your brain/finger and recall where each button is on the mobile device screen you must constantly refer back to the screen for buttons presses. Add to the fact that a touch screen is not as accurate at buttons you press (as on the Elite remote) and the power drain on the IOS devices while using the Harmony app I bit the bullet and purchased the Elite Remote which is bundled with a hub and 2 mini IR blasters. If you have never owned Harmony remote controllers set up of the remote require you set up a free online account at Logitech Harmony which you use to add devices which you wish to control and activities to your control system. It is simple to use. Harmony has a large database of AV, home automation and peripheral devices so remote setup is a matter of following the prompts for device type, brand and model which will be recalled in your profile. If you encounter a device that is not in their database it can be setup using the learning function. The Elite remote does not have to be pointed at either the Harmony Hub or any equipment you wish to control. I hands and find the feel of the remote good in my hand. Some have commented that it is a bit unbalanced since the battery compartment is enclosed in the lower half of the unit but I have not found this an issue for me. The elite remote has a good assortment of direct access tactile buttons on it including several for controlling Philips Hue lighting system or other home automation devices. The touch screen is sharp and easy to read. The spacing between commands lines on the touch screen is just fine for my larger fingers. Feedback of selected commands is provided by a vibration device built into the remote and prompts and help can be displayed on the touch screen for assistance if you wish. Selecting an activity (i.e.: "Watch TV") turns on the equipment you have programmed for that activity as well as selecting the appropriate inputs for any given device. Note that you can include automatic control of automated lighting, blinds and more to be activated with that single request to "Watch TV". For those with bluetooth controlled Sony Playstation the Harmony system can transmit bluetooth commands to that device. There are Harmony blogs and forums for those who wish to really get into complicated system setup or just wish to learn more about the Harmony system and it's capabilities and limitations. I have owned 2 Harmony remote controllers in years past but none came close to the capabilities of this new system.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    All the bells and whistles for experienced user

    Posted
    TechCzar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was not a professional Harmony user before purchasing the Elite. The remote sits nice in the hand. Very well balanced and the textured back feels good. I'm not usually a fan of remotes with screens but given that you can do most anything with the physical buttons, the mobile app or your voice (Both Alexa and Google Assistant), it was not a problem and often was helpful. I found the initial setup a breeze. The remote scans your network for devices and then gives you the option of adding those devices. Then, it immediately asks you to setup an activity for the devices. This is great but not for someone who's new to the Harmony systems or to cord cutters like myself. For instance, we have 5 TCL 4k Roku TVs. Harmony found them all eventually. If you add all of them to the remote, I often found that I would pick up the remote to modify the sound but it was on a different device and so the volume wouldn't work until I set focus to the specific TV. I will be removing all devices that are not pertitent to the room the remote was meant for and then buy the Harmony Companion remotes for the bedrooms. They do offer less functionality (no screen, less activities allowed, etc.) But it supports Smart Home functionality with dedicated buttons that can be programmed to anything you want. All and all, if you have the spare cash, you can't go wrong with the Logitech Harmony Elite but if you're a bit more budget conscious and don't need the screen or a few items, The Logitech Harmony Companion may be the way to go.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Better than most...

    Posted
    Xydd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my third Harmony. My first was a 650 and my second was an 890. The 890 stopped accepting a charge so I went for the Elite. It's a good remote. It does RF which is key for me since my equipment is in the basement below the room where I use the remote. The programming for the 890 was done via the web and now, for the Elite, it's all done on your phone/tablet which for me is an iPhone. The programming is simple but not as simple as the old website. I also find that programming is very fussy -- I sometimes have to tell it two or three times that I want something to work a certain way before it saves it. For example, I've told it three times I don't want the remote to power-off the PS4 yet it still powers it off when I press the "Off" button. Yet, for the Xbox, TiVo and AppleTV it has remembered the setting (after two tries for the TiVo and three tries for the ATV). It's also very slow. When I press "Watch TV" it powers everything on and sets everything correctly but I'm unable to press the volume up/down for over five seconds after I see the picture. Annoying, but it works. We don't really use the iOS app for controlling the TV but I can see how it might be handy on occasion but to me it's a bit cumbersome to unlock your phone, launch an app and wait for it to connect to the hub before being able to do anything. The touchscreen is constantly getting bumped and you end up changing channels or making a setting change accidentally. The 890's screen was less sensitive and more adept at being incorporated into a remote control product. I would recommend the Elite but only if you get a deal on it. At around $350 it's just too expensive for the quality. It's really about a $150 product. I got it for the $100 off with the trade-in of my 890 which made it more palatable, but I'd still argue $250 is too much.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Controls All My Devices

    Posted
    LowerEastSider
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have a TV stereo cabinet that contains numerous separate A/V devices (TV, Blu-Ray player, receiver, additional FM and TV tuners, DVR, Roku, etc.). Some of these items are nearing 10 years old, while others have been purchased in the last 1-3 years. I wanted a remote that would control them all, whether they be infra-red or RF operated. I also wanted something where I did not have to worry too much about being near the equipment (a problem with my old Logitech remote). The Harmony Elite comes with a separate wi-fi hub and two wired IR transmitters that can be positioned in different places. This mostly eliminates the problem of devices not turing on-or off as programmed. The transmitters are small and they are dark colored, so you do not notice them unless you are close to the equipment. It took a while to fine tune some of the settings (push button commands, etc.) and I am still making some occasional adjustments. Some patience is required to get things "exactly right". But overall, I am very satisfied. This is the Logitech remote that I wanted all along (I have owned several less expensive models) with all the features that are needed to easily run multiple components. If you have a large system with multiple components, it just works better than the cheaper harmony remotes. There is some included software that integrates the remote with your smartphone. I chose not to install this software because the basic remote satisfactory operated most of my components. I only have one component that requires use of a smartphone. However, the Logitech remote can do 90% of what I need for that component so use of the smartphone is not required that often. The battery seems to run out of juice quicker than my old Harmony remote. But I just need to remember to put the remote in the charger when I'm not using it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not repairable, no support, not recommended

    Posted
    Dogatron
    • My Best Buy® MemberMember

    I dunked the remote in an inch of ice water. Afterwards, the device did not power on and was completely unresponsive to charging. Logitech support indicated that the device is not repairable, and since it was out of warranty, no solution was available. I did purchase and install a replacement battery (available on the Logitech website, curiously). The device appeared operational but did not charge when connected to an AC charger - meaning that it would only charge off a power bank. Even then, it was inoperable when disconnected from power. There are many anecdotes of Logitech Harmony users whose Hub was intentionally bricked due to it no longer being supported; as a remedy, Logi provided the owners of these devices a 30% discount off the purchase of a new device. The device functions mostly well. The UI for activities - however - leaves much to be desired as common functions are left out or placed out of reach. For example, on the Harmony app, the first screen for the soundbar shows a 4-point directional pad, which my soundbar has no use for. This control screen cannot be removed. Another example - the system does not recognize device power on or power off states. When the TV powers off after inactivity, the Harmony system keeps the activity open, requiring specific control of the devices involved in the activity in order to reset. If this sounds confusing, know what you're signing up for. The device often loses connection to the Hub, even though it is right next to the router. I thought that $250 for eliminating 5 remotes was worth it. In the end, no it wasn't. I did find myself on occasion reaching for the TV or cable remote. Logitech also has a well-documented history of bricking their products in order to force an upgrade purchase. Finally, the device is not repairable and if it becomes damaged, you just lost $250. I cannot in good conscience recommend the Logitech Harmony Elite remote and hub.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Multi Function Remote

    Posted
    Edward351
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this remote to replace a Harmony 700 I had in my living room. I really liked the 700, but that's because I really liked because I like the Harmony system in general. The 700 controls 8 devices and the elite controls 15 devices. When I say 15, this only means entertainment devices, so your TV, set top box, game consoles, receivers, etc. I can't imagine you would have more than 15 but keep that in mind. It can also control home automation control devices such as nest thermostats and hue lights. As far as I can tell there is no limit to the connected house products, but I only have a handful of those. The heart of the Elite is really the included Hub. The Hub actually controls all of your devices, and supports IR devices, Bluetooth devices, and RF controlled devices, as well as connected devices over your home network. Because the Hub does all the work, you don't have to point the remote exactly correctly, the hub receives instructions from the included remote wirelessly(RF I believe), and then transmits the appropriate instructions the device requires, IR, Bluetooth, or over the network. The remote also has a touchscreen section you can configure, and a set of configurable physical buttons below. The software makes it easy to setup activities(macros on other remotes), configure your screen and physical buttons. The default configurations will work the way you would expect, but you can remap and adjust buttons to any device/function in your theater as you like. For example, in my Watch TV activity I have one of the buttons remapped to control ceiling fan speed which is handy during the summer. What I really like, but did not expect, is the Harmony Software remote that is available for Android and iOS. This lets you use your smart phone or tablet as a remote control in place of the included remote at any time. I originally expected to only use the software remote in quick situations when I was too busy to grab the remote from the charger. Its actually super handy; when I get an important phone call and my wife has the remote but I need to mute the home theater, the software remote does it. It's also easy to navigate, and has the buttons I use the most laid out intelligently. I'm surprised, but I use the software remote more than the physical remote now, and my wife and I can both have a remote without having to pass one around. I also don't have to teach my wife a handful of remotes, but that was true with the older Harmonys as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My First Harmony But Not My Last

    Posted
    Charlie
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got this remote on sale at Best Buy at $100 off the price. After reading many reviews and hearing about many customers having troubles setting up the remote, I played it smart and spent the money I saved by having a Best Buy Geek Squad guy come to my house to set it up for me. I asked him to do it slowly and let me watch everything, which he did, and I actually saw that it was a very simple process to set it up to do everything I wanted on my home theater. He first found the ideal locations for the hub and two IR blasters to control all pieces of equipment. He then plugged the remote into his laptop computer, created a Harmony account for me, and went to the web site for programing the remote. I followed everything he did and it was very very simple. All of these people who wrote reviews and gave one and two star ratings because of the difficulty just didn't bother to do their homework before hand. I searched the Harmony website and read all of the instructions for setting up the remote before I ever bought it and I'm sure I could have set it up easily enough myself but just didn't want to bother. Everything I read about setting up the remote said to use a laptop or desktop computer and use a smart phone only as a last alternative. As soon as the Geek Squad guy started to plug the remote into his laptop, I asked him about this and he stated that only an idiot would use the app on the smart phone if they have a computer available because the computer is so much easier. After watching him, I agreed completely. He completely set up everything before he even disconnected it from his laptop and when he tried it on my entertainment system, he only had a few tweaks to make. A few days before his scheduled arrival at the house, I did him a big favor by rounding up the make and model numbers of all my equipment along with listing all of the HDMI inputs on my A/V receiver and what was connected to each. He loved this because he told me that most customers just say "make it work" and he has to get all that information. I simply followed the example worksheet on the Harmony website. After he completed the setup with my home theater, he set the remote hub to work with Alexa so now I can control my entertainment system with my voice through my Amazon Alexa. To work with Alexa, it has to be a hub based remote control. A few days after this, I was back in Best Buy looking around and I saw they had the Harmony 650 remote on sale. It was $41 off the price and I also had a $10 rewards certificate so it only cost me $39 and worth every penny. I bought it to use with my smaller home theater in my master bedroom. It is not a hub based remote so I can't use it with the Echo DOT in my bedroom but who cares. Other than that, it works the same as the Elite in that you can set up activities like "watch TV' or "watch a movie" and it will turn on and off whatever equipment is necessary for that activity. I plugged this one into my laptop and programed it myself because I had watched the Geek Squad guy do it with my Elite and I had no problems whatever. Both remotes are fantastic and I would recommend them for anyone who has an entertainment system with separate components.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Very Good Activity-Based Smart Remote & Hub

    Posted
    wired
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased about a month ago. Setup is done via the Android or iOS Smart app or via the Desktop PC (Windows or Mac) application which can optionally be installed. Note: 1) Logitech no longer uses the Web for setup due to Browser incompatibility issues they prefer not to have to program and test for and 2) The Windows or Mac application is needed to create more complex things such as "Sequences" which are basically a set of commands (or Macros) that can be assigned to a physical button on the remote or a touch screen item. Setup due to the vast equipment database is pretty painless - just know your equipment model number for all your devices. Setting up activities like "Watch TV" or "Watch a Blu-ray" is easy once the devices are known to the system. The remote is updated from configuration made in the Android or iOS apps (or the Mac or Windows application) simply by choosing the "Sync" option on the remote itself because the App and Desktop software saves changes to the hub and then the sync operation updates the remote from the hub. Also, a good number of configuration or customization changes can be made on the remote itself which will then sync to the hub and your MyHarmony account. I haven't yet used any "Smart" devices with the system - e.g. Smart lights (like Philips Hue, etc.) which uses compatible protocols. Once you install these devices, you likewise add the devices and then can create Activities that use them or add them to your existing activities to say, turn off the lights when you watch a movie! I'm looking forward to adding some smart devices soon! The one thing that I find annoying about the Harmony setup software is that programming is more limited than I'd like. For example, it should be easy to copy a Sequence of command (you give the entire sequence a name during setup) to be used in another activity. For example, my TV has a nice built in backlight to ease eye-strain when the whole room is dark to watch a movie but it takes like 25 TV menu steps to access it to turn it on or off. The TV doesn't have a discrete command (one code the remote can learn) to turn it on or off). I created a sequence with many steps for Lights On and another for Lights Off and assigned it to the "Watch a Blu-ray" activity and to physical buttons on the remote when that activity is selected. I'd also like that function to exist when I'm just Watching TV to use if I want. You'd think I could just copy the Sequence names to the other activity, right? Nope. There's no way to do it. I have to create all those steps again for the "Watch TV" activity! I checked the Logitech help forums and this feature was requested a couple of years ago. It's crazy not to offer such a basic copy operation. I understand Logitech want's to keep things simple for their target audience but not offering this is actually making things more complex! Finally, the remote itself is well layed out with nicely backlit physical buttons and lots that can be programmed as mentioned. The touchscreen is convenient with various functions for devices that can be reordered as desired. The quality of the display is just OK. For a device this expensive, the resolution should be higher and thus more pleasing to the eye. I don't think it would have needed to have a major hit on the battery to do this. It's not terrible by any means. It just doesn't look as slick as it should have for the top-tier remote. So, one star off for these things. Otherwise, highly recommended!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    AWESOME remote!!

    Posted
    ANIMENIAC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been a long time user of the Logitech Harmony One remote but it lacked the ability to control my PS3 & PS4 game consoles. The Elite provided that capability. I traded in my Harmony One for the trade in credit at Best Buy + a $10 reward certificate netting me the remote for $240. Very easy to configure and was even able to import all the device settings from my Harmony One via my account online saving me a lot of time. I set up the hub via the Harmony Android app on an old phone (can also use as another remote) with ease adding new activities and devices.... PS3, PS4 (bluetooth) & Xbox One. The improvements on the ELITE included WiFi control of the remote thru the HUB (and IR extenders inside my entertainment unit) which eliminates the need to point the remote at your devices. It's so much more comfortable to use the remote not having to aim it. The remote case is of a fine sandpaper consistency easily gripped as my MAIN compliant with my old remote was it was as slippery as a bar of soap and I dropped it a lot. The display works like a smart phone and you can scroll and swipe to the various screens. If you have an old smart phone install the Logitech Harmony app and you can use it as an extra remote as it essentially duplicates the screen from the remote. Another improvement over the old H1 is the ability to select what your location is and then select your cable or sat. provider and it will supply the channel line up and you can then select channels as "faves" and the remote will then display them with the network LOGO (icon) for each of them on screen pages. What really surprised me was the ability for the remote to "remember" what activity you are currently using and change to a new activity without having to end that current activity or hit the OFF button to then start the new activity. Example: while watching Netflix on my Xbox ONE thru my DENON receiver (input 1) thru my TV (input 7) I wanted to then watch cable TV. I didn't turn OFF the current activity but selected the activities screen and selected "Watch Cable TV" and the remote turned my DENON & XBox ONE off while still leaving the TV ON and switching my TV's input to what my cable box was connected to and turn the cable box on. Really smart feature! My only complaints are the remotes clock won't sync and is 30 minutes fast even after enabling syncing via NETWORK time and I don't see a way to manually set it. And when turning the PS4 off it puts it in Rest Mode & not completely OFF. Also FYI, I haven't tried my NEST thermostat with this remote and can't speak to that feature as of yet. HAPPY I bought it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Last Remote You Will Ever Need

    Posted
    Zer0
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I just got a whole new home theater setup. -LG OLED55C7P 55" OLED TV -LG UP970 UHD BD Player -Onkyo TX-NR676 Receiver -Onkyo SKS-HT594 5.1.2 Speakers -Verizon FIOS STB (Cisco CHS 335 HD STB) -Roku Ultra (had this prior) I found myself looking at the 5 or so remotes on my coffee table and thinking, "There has to be a better way...". You know its bad when you pickup 3 remotes before getting the right one. I started researching universal remotes. My biggest concerns were that it work with all of my devices and that it be easy to setup and use. I had heard of the Harmony line before and my research pointed squarely at that. I dont think they really have any competition in this market. After looking at the various models I knew I wanted the Harmony 950 or the Harmony Elite (seems to be same controller but includes the hub). At MSRP I was leaning towards the 950 and then maybe buying the hub later. However, when I looked at Bestbuy they had the Elite for less then the 950 MSRP. That was a no brainer. I picked it up and havent looked back. The Harmony website makes it easy to check compatibility and even keeps a running list of the devices you enter. It was compatible with all of my gear. Setup was much easier then I thought it would be. Connect it, install an app on my phone and follow the prompts. I was impressed with the setup and the "Activities" which are essentially macros to perform multiple commands. Setting up activities is pretty easy but can also be customized. At the end it has you test the activity and verify it worked. If it doesnt, it guides you through changes and tweaks the activity until it works. For example, while creating an activity the commands had to wait for my TV and receiver to power up. During the troubleshooting it added a delay to the commands to make it work. I can now control all of my devices with 1 remote. Activities allow me to do things like turn on the TV, receiver to the proper input, BD player and start a movie with 1 "button". Ease of use was important for me, but even more so this needed to be something my wife could pickup and use (as she doesnt need any more excuses to complain about my new home theater). If you cant figure out how to use or set this up, there is a ton of information online. Worst case scenario there are services which can send someone to do it for you (which is a waste of money imo). In any case this is a solid choice if like me you need to control many devices and want a single remote that will last.

    I would recommend this to a friend