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Logitech - Harmony Elite (Remote Control and Smart Hub) - Black-Front_Standard

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Rating 4.4 out of 5 stars with 2988 reviews

89%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    GREAT FOR CORD CUTTERS - Upgraded from Smart Hub

    Posted
    TheOffice1234
    • My Best Buy® Elite Plus MemberElite Plus Member

    LOGITECH HARMONY ELITE (/ 950) A fantastic upgrade from the Smart Hub (now called Logitech Harmony Companion). Previously (many years ago) I wrote a review for the Harmony Smart Home Hub + Remote. At the time I called it nearly perfect. My minor complaint was that it was not backlit, and although you could assign anything you wanted to nearly any button, the user had to remember everything themselves. (Long Press Button-A means turn on the TV, Short Press Button-B means launch Netflix and so on). As I attempt once again to “cut the cord” from cable video service bundles, I found I have many more entertainment devices and sources attached to my TV and many home automation devices to manage. Increasingly it was hard to keep the long press, short press buttons top of mind to select different devices. My table was once again filling up with multiple remotes. Or, each device also had a custom app on my phone that I had to find, log into, then navigate. It was just a hassle. HARMONY ELITE (950) TO THE RESCUE! MY SETUP / DEVICES TO CONTROL from the remote - TV - TiVo for OTA Broadcasts - ROKU Premiere+ for Sony VUE OTT Content (FX, Bravo) , Amazon, Netflix… - Chromecast for random screen sharing - Playon DVR (recording shows + commercial skip) - Synology Media Server (my library of various media sources) - Lutron Caseta Lights - EcoBee Thermostat - Blu Ray Player - Yamaha Receiver With the Elite/950 I have a scroll list on the remote touch screen to select my activity. - Watch Live TV (TiVo) - Watch “Cable Channels” (ROKU) - Watch Recorded Shows (Playon) - Watch Local Media (Synology) - Watch a Blu Ray Movie - Listen to Music - Turn OFF the Lights - Turn ON the Lights - Adjust Temperature - So on Now, I can select (for example) “Watch Live TV” then I am presented with a screen of Icons for each channel, and I can simply press the ABC logo to watch ABC. Or, I can select the activity “Watch Cable” and the remote (well the hub really) selects the ROKU box and launches Sony VUE or I can press an ICON for “FX” and it launches the FX APP/Channel on ROKU. Because most of the functions I need to use are already there on the remote (directional controls, pause play, volume) I don’t usually need to use any other buttons. At first I was concerned that there were no physical number buttons, but with the ICONs I no longer needed them. If you do need them, then you can get a virtual keyboard to pop up on the remote. Next I was concerned I would have to keep it charged all the time. This sort of forces you to put the remote in the cradle each night, so now I know where to find it each day. Just like I plug in my phone each night, so not a big deal. Finally, I was concerned that I would have to set up all my programming from my earlier hub all over again. Since the Old and New Hubs are identical (confirmed with tech support), I did not need to replace my old hub, I just paired the new remote to the old hub and it kept all my specially crafted “recipes” for controlling my devices. (for example, to get the TV to output in Optical DD 5.1 instead of Optical 2-CH required about 30 button pushes which I have automated fully). CAUTION: This is not your grandfathers universal remote. There are many steps to make a mostly flawless universal remote experience. It is part Setup Wizards, Part Programming, Lots of Logical Planning, it does not happen without a lot of trial and error. Don’t expect to turn it on, enter a 4 digit code for your TV and have it work perfectly out of the box. For advance features, some of the setup is done on the computer, some is done from your phone, some is done from the remote. My original (years ago) nearly perfect setup took about 2-3 days to plan and setup, then about 3 weeks of fine tuning. Though 90% of my setup carried over, I see many weeks of fine tuning with the new features that Elite/950 makes available. This is a lot closer to building your own gaming PC instead of buying a tablet. Just try to get a common answer for yourself AND everyone in your house to the question “what does ‘WATCH TV’ mean”? Does that mean play a game, or watch an Amazon Movie or, Play a DVD? This is more of an art than a science. Logitech has given you the tools to build a 100% custom remote. How you go about doing that is what makes it interesting. Of course, you can select “Sony TV” and just use it as a replacement remote for your Sony TV. I don’t mean to imply otherwise, but you could buy 10-20 replacement Sony remotes for the price of this combo. I’m only in my first few days, but I can tell that I’ll once again be able to push my handful of remotes back into a drawer where they belong. There are many more features that I’ve not experimented with yet, but I look forward to testing them out. (Gesture Controls, and more). Negatives? Nothing comes to mind yet. Be patient, Experiment, Read lots of online tips.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Should have been my first choice

    Posted
    TechGuyNC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    During the build of my new house about 1 year ago, one of the options was for a (supposedly) super convenient, easy to use, do-it-all home theater control system from a local dealer/installer. I thought about it and after doing research on the product (Con-trol-4), i thought it was a pretty good choice and decided to buy it. Fast forward to getting the unit/remote/etc installed, configured, and working...nope...not even close. I think the product works provided all of the dealer installed configurations are done properly. In my case, it never worked properly and did not even come close to meeting my expectations...just sadness. So, being a handy tech guy, i thought to get the next best thing that i could configure/modify/upgrade myself. that would be the Logitech remote and hub...at roughly 1/5 the cost of the Con-trol-4 solution, i was able to very easily set up the Logitech hub and remote, lights (sweet bonus!), projector, Wii, XBox, etc. and configure voice control via Alexa and control my entire home theater in a couple of sessions and make ongoing tweaks as needed. This is the way it is supposed to work! Everything is very easy to change to meet any sort of needs for a custom theater (I have 8 devices) or for just a single TV. Very well done, Logitech! Right now, this is the best product around for (home) theater automation and Alexa integration. For the initial price and ongoing costs to integrate other services, it kicks all of the custom installation options to the curb. The hub is the coolest part of the product, since it emits IR/bluetooth/WiFi signals from itself to control your devices AND there are 2 IR emitter jacks for controlling devices behind doors or in an AV closet or another room (long headphone jack required). Very nicely done. The hub is small, slim and unobtrusive on the shelf near my TV (see the pics). If you are needing to automate devices and want to configure the whole thing yourself (pretty easy to do), then either get the standalone hub or the remote and hub and you will be very happy. This works wonders and its very cool to control all of the devices via the handheld remote or with your voice! Enjoy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Remote (knock on wood)

    Posted
    FrankiiieD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've read what seems to be every review on every major retailer of this Harmony Elite remote and hub system. This is not a universally loved piece of equipment, excuse the pun and for the price you certainly want to know that it will be the 5 star item most talk about, vs the 1-2 star item some have concluded. I've been using it for just over a week and I can say at least at this stage Its absolutely fantastic. Setup took a while (I set up 13 items not counting my various connected-home pieces that don't count toward the remote's 15 item limit) but they do a very solid job of walking you through anything and everything you could need. Only a couple times did I question if what I was doing was right and in all cases everything set up correct. I had to tweak a couple of the delays on items and finally ended up setting one of my devices to take IR signals from the remote vs the hub but all in all it was simple, if not quick. The touchscreen is quite good and I like the ability to switch between the standard "choice" selection screens and the swiping. I almost forget there is a whole system of well-placed useful physical keys. The app is not as bad as the reviews would have you believe and I would give it a 4.5 out of 5 for usefulness to help set everything up and a 3.5 to 4.0 out of 5 for usefulness as a remote (vs using the elite itself) The hub and extenders work amazingly well for the most part. I still am not sure how all the devices are getting a signal from it. The connections to items through bluetooth and wifi when applicable help tremendously and to connect to many items as a keyboard input device too really helps speed up searching, etc. Pros : TONS and tons. basically everything it says it can do it can do. I won't list them here because it just works. Cons: At this price and with cost of hardware being so cheap, I'm unsure why there is a 15-item limit. Quite a few items don't count toward this which helps, but quite a few do (I ended up only adding 2 of my 10 active Sonos units for example). People buying this pricey of an item have a lot of devices... lift the limit. Related to Sonos, and its not an honest complaint as I actually really like the native sonos app and have no desire to stop using it, the sonos control from Harmony is not its best feature. It works flawlessly when sonos is simply an audible connection to the home theater (soundbar, etc) letting you use the volume rocker for movies for example, but as a music multi-zone controller its not helpful. Neutral: Its the best physical multi-device remote out there at this price that can also handle lots of smart-home devices. That said, the bar is low and its not great yet. I added the related items to my HT (lights for example) and its helpful but not amazing. I un connected other items such as the nest for example as it didn't work well and didn't really add benefits even if it did.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice full-featured remote

    Posted
    KB4MTO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been using Harmony Remotes for a very long time, about 3 generations of their products. Jumping from a $75.00 - $120.00 remote to a $300.00+ remote was a big decision, not one that went without a lot of research. I finally decided to make the jump, and I am glad that I did. The Harmony Elite is the latest remote from Harmony and a very powerful handheld remote. Every generation of Harmony remotes gets easier to program and set up, and the Elite is no different. I have read that some people don't like having to use the app for the initial setup. I personally do not understand this complaint. Using the app is so much easier than opening the program on the computer, doing the programming, and then plugging the remote in and waiting for it to upload, unplugging, and then testing. So I for one like the use of the app for the initial programming. Initial setup of the Elite was straightforward and easier than earlier generations. After installing the app, I had all of my components installed and base activities set up within 20 minutes. But like any device that offers so many options, functions, and devices, it may take a little while to get it completely to your liking and flushing out little problems. If you can't seem to flush out a problem, like a device not going to the correct setting or a slow initial powerup, Harmony's tech support is outstanding. I haven't had to use it yet for the Elite, but I have in the past, and they were great. Not only am I using the Elite for my media center, comprised of audio, video, streaming, and recording, I am also using it to help control my Nest thermostat and lighting in the room. This remote is truly a smart-home remote. If you want to control a complete smart home, the Elite will do it. It controls environmental systems, lights, screens and shades, and many other smart home features; but I'm not sure you would want to. The touch screen is nice and responsive and looks great But in my opinion, it is a bit small for a complete home solution. For my future smart home, which I am designing right now, I am looking at Control 4, Crestron, or AMX. But for my single-room media center and temperature control and lighting, I could not be happier with the Harmony Elite. I highly recommend this remote.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Harmony Elite with Harmony Hub work seamlessly

    Posted
    Nelix2
    • My Best Buy® Elite MemberElite Member

    Please bear in mind I have not explored all the capabilities of the Harmony and Elite and Harmony Hub. I have owned the Harmony Elite Universal Remote control bundled with the Harmony Hub for a few weeks. I have been setting up a cabinet so all AV, computer and peripherals will be out of sight and the Harmony Hub with it's built in IR blaster, in combination with the 2 IR mini blasters supplied, will is able to control all my devices (including my 5 port HDMI hub) without line of sight since the remote uses my wi-fi network to send commands to the hub. I originally purchased just a Harmony Hub figuring control of the hub via the Harmony app on my IOS devices would be fine. Well I was wrong. The Harmony app for iPhone and iPad is well designed but using them provides no tactile feedback and unless your brain/finger and recall where each button is on the mobile device screen you must constantly refer back to the screen for buttons presses. Add to the fact that a touch screen is not as accurate at buttons you press (as on the Elite remote) and the power drain on the IOS devices while using the Harmony app I bit the bullet and purchased the Elite Remote which is bundled with a hub and 2 mini IR blasters. If you have never owned Harmony remote controllers set up of the remote require you set up a free online account at Logitech Harmony which you use to add devices which you wish to control and activities to your control system. It is simple to use. Harmony has a large database of AV, home automation and peripheral devices so remote setup is a matter of following the prompts for device type, brand and model which will be recalled in your profile. If you encounter a device that is not in their database it can be setup using the learning function. The Elite remote does not have to be pointed at either the Harmony Hub or any equipment you wish to control. I hands and find the feel of the remote good in my hand. Some have commented that it is a bit unbalanced since the battery compartment is enclosed in the lower half of the unit but I have not found this an issue for me. The elite remote has a good assortment of direct access tactile buttons on it including several for controlling Philips Hue lighting system or other home automation devices. The touch screen is sharp and easy to read. The spacing between commands lines on the touch screen is just fine for my larger fingers. Feedback of selected commands is provided by a vibration device built into the remote and prompts and help can be displayed on the touch screen for assistance if you wish. Selecting an activity (i.e.: "Watch TV") turns on the equipment you have programmed for that activity as well as selecting the appropriate inputs for any given device. Note that you can include automatic control of automated lighting, blinds and more to be activated with that single request to "Watch TV". For those with bluetooth controlled Sony Playstation the Harmony system can transmit bluetooth commands to that device. There are Harmony blogs and forums for those who wish to really get into complicated system setup or just wish to learn more about the Harmony system and it's capabilities and limitations. I have owned 2 Harmony remote controllers in years past but none came close to the capabilities of this new system.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Controls All My Devices

    Posted
    LowerEastSider
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have a TV stereo cabinet that contains numerous separate A/V devices (TV, Blu-Ray player, receiver, additional FM and TV tuners, DVR, Roku, etc.). Some of these items are nearing 10 years old, while others have been purchased in the last 1-3 years. I wanted a remote that would control them all, whether they be infra-red or RF operated. I also wanted something where I did not have to worry too much about being near the equipment (a problem with my old Logitech remote). The Harmony Elite comes with a separate wi-fi hub and two wired IR transmitters that can be positioned in different places. This mostly eliminates the problem of devices not turing on-or off as programmed. The transmitters are small and they are dark colored, so you do not notice them unless you are close to the equipment. It took a while to fine tune some of the settings (push button commands, etc.) and I am still making some occasional adjustments. Some patience is required to get things "exactly right". But overall, I am very satisfied. This is the Logitech remote that I wanted all along (I have owned several less expensive models) with all the features that are needed to easily run multiple components. If you have a large system with multiple components, it just works better than the cheaper harmony remotes. There is some included software that integrates the remote with your smartphone. I chose not to install this software because the basic remote satisfactory operated most of my components. I only have one component that requires use of a smartphone. However, the Logitech remote can do 90% of what I need for that component so use of the smartphone is not required that often. The battery seems to run out of juice quicker than my old Harmony remote. But I just need to remember to put the remote in the charger when I'm not using it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Multi Function Remote

    Posted
    Edward351
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this remote to replace a Harmony 700 I had in my living room. I really liked the 700, but that's because I really liked because I like the Harmony system in general. The 700 controls 8 devices and the elite controls 15 devices. When I say 15, this only means entertainment devices, so your TV, set top box, game consoles, receivers, etc. I can't imagine you would have more than 15 but keep that in mind. It can also control home automation control devices such as nest thermostats and hue lights. As far as I can tell there is no limit to the connected house products, but I only have a handful of those. The heart of the Elite is really the included Hub. The Hub actually controls all of your devices, and supports IR devices, Bluetooth devices, and RF controlled devices, as well as connected devices over your home network. Because the Hub does all the work, you don't have to point the remote exactly correctly, the hub receives instructions from the included remote wirelessly(RF I believe), and then transmits the appropriate instructions the device requires, IR, Bluetooth, or over the network. The remote also has a touchscreen section you can configure, and a set of configurable physical buttons below. The software makes it easy to setup activities(macros on other remotes), configure your screen and physical buttons. The default configurations will work the way you would expect, but you can remap and adjust buttons to any device/function in your theater as you like. For example, in my Watch TV activity I have one of the buttons remapped to control ceiling fan speed which is handy during the summer. What I really like, but did not expect, is the Harmony Software remote that is available for Android and iOS. This lets you use your smart phone or tablet as a remote control in place of the included remote at any time. I originally expected to only use the software remote in quick situations when I was too busy to grab the remote from the charger. Its actually super handy; when I get an important phone call and my wife has the remote but I need to mute the home theater, the software remote does it. It's also easy to navigate, and has the buttons I use the most laid out intelligently. I'm surprised, but I use the software remote more than the physical remote now, and my wife and I can both have a remote without having to pass one around. I also don't have to teach my wife a handful of remotes, but that was true with the older Harmonys as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My First Harmony But Not My Last

    Posted
    Charlie
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got this remote on sale at Best Buy at $100 off the price. After reading many reviews and hearing about many customers having troubles setting up the remote, I played it smart and spent the money I saved by having a Best Buy Geek Squad guy come to my house to set it up for me. I asked him to do it slowly and let me watch everything, which he did, and I actually saw that it was a very simple process to set it up to do everything I wanted on my home theater. He first found the ideal locations for the hub and two IR blasters to control all pieces of equipment. He then plugged the remote into his laptop computer, created a Harmony account for me, and went to the web site for programing the remote. I followed everything he did and it was very very simple. All of these people who wrote reviews and gave one and two star ratings because of the difficulty just didn't bother to do their homework before hand. I searched the Harmony website and read all of the instructions for setting up the remote before I ever bought it and I'm sure I could have set it up easily enough myself but just didn't want to bother. Everything I read about setting up the remote said to use a laptop or desktop computer and use a smart phone only as a last alternative. As soon as the Geek Squad guy started to plug the remote into his laptop, I asked him about this and he stated that only an idiot would use the app on the smart phone if they have a computer available because the computer is so much easier. After watching him, I agreed completely. He completely set up everything before he even disconnected it from his laptop and when he tried it on my entertainment system, he only had a few tweaks to make. A few days before his scheduled arrival at the house, I did him a big favor by rounding up the make and model numbers of all my equipment along with listing all of the HDMI inputs on my A/V receiver and what was connected to each. He loved this because he told me that most customers just say "make it work" and he has to get all that information. I simply followed the example worksheet on the Harmony website. After he completed the setup with my home theater, he set the remote hub to work with Alexa so now I can control my entertainment system with my voice through my Amazon Alexa. To work with Alexa, it has to be a hub based remote control. A few days after this, I was back in Best Buy looking around and I saw they had the Harmony 650 remote on sale. It was $41 off the price and I also had a $10 rewards certificate so it only cost me $39 and worth every penny. I bought it to use with my smaller home theater in my master bedroom. It is not a hub based remote so I can't use it with the Echo DOT in my bedroom but who cares. Other than that, it works the same as the Elite in that you can set up activities like "watch TV' or "watch a movie" and it will turn on and off whatever equipment is necessary for that activity. I plugged this one into my laptop and programed it myself because I had watched the Geek Squad guy do it with my Elite and I had no problems whatever. Both remotes are fantastic and I would recommend them for anyone who has an entertainment system with separate components.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    AWESOME remote!!

    Posted
    ANIMENIAC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been a long time user of the Logitech Harmony One remote but it lacked the ability to control my PS3 & PS4 game consoles. The Elite provided that capability. I traded in my Harmony One for the trade in credit at Best Buy + a $10 reward certificate netting me the remote for $240. Very easy to configure and was even able to import all the device settings from my Harmony One via my account online saving me a lot of time. I set up the hub via the Harmony Android app on an old phone (can also use as another remote) with ease adding new activities and devices.... PS3, PS4 (bluetooth) & Xbox One. The improvements on the ELITE included WiFi control of the remote thru the HUB (and IR extenders inside my entertainment unit) which eliminates the need to point the remote at your devices. It's so much more comfortable to use the remote not having to aim it. The remote case is of a fine sandpaper consistency easily gripped as my MAIN compliant with my old remote was it was as slippery as a bar of soap and I dropped it a lot. The display works like a smart phone and you can scroll and swipe to the various screens. If you have an old smart phone install the Logitech Harmony app and you can use it as an extra remote as it essentially duplicates the screen from the remote. Another improvement over the old H1 is the ability to select what your location is and then select your cable or sat. provider and it will supply the channel line up and you can then select channels as "faves" and the remote will then display them with the network LOGO (icon) for each of them on screen pages. What really surprised me was the ability for the remote to "remember" what activity you are currently using and change to a new activity without having to end that current activity or hit the OFF button to then start the new activity. Example: while watching Netflix on my Xbox ONE thru my DENON receiver (input 1) thru my TV (input 7) I wanted to then watch cable TV. I didn't turn OFF the current activity but selected the activities screen and selected "Watch Cable TV" and the remote turned my DENON & XBox ONE off while still leaving the TV ON and switching my TV's input to what my cable box was connected to and turn the cable box on. Really smart feature! My only complaints are the remotes clock won't sync and is 30 minutes fast even after enabling syncing via NETWORK time and I don't see a way to manually set it. And when turning the PS4 off it puts it in Rest Mode & not completely OFF. Also FYI, I haven't tried my NEST thermostat with this remote and can't speak to that feature as of yet. HAPPY I bought it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Last Remote You Will Ever Need

    Posted
    Zer0
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I just got a whole new home theater setup. -LG OLED55C7P 55" OLED TV -LG UP970 UHD BD Player -Onkyo TX-NR676 Receiver -Onkyo SKS-HT594 5.1.2 Speakers -Verizon FIOS STB (Cisco CHS 335 HD STB) -Roku Ultra (had this prior) I found myself looking at the 5 or so remotes on my coffee table and thinking, "There has to be a better way...". You know its bad when you pickup 3 remotes before getting the right one. I started researching universal remotes. My biggest concerns were that it work with all of my devices and that it be easy to setup and use. I had heard of the Harmony line before and my research pointed squarely at that. I dont think they really have any competition in this market. After looking at the various models I knew I wanted the Harmony 950 or the Harmony Elite (seems to be same controller but includes the hub). At MSRP I was leaning towards the 950 and then maybe buying the hub later. However, when I looked at Bestbuy they had the Elite for less then the 950 MSRP. That was a no brainer. I picked it up and havent looked back. The Harmony website makes it easy to check compatibility and even keeps a running list of the devices you enter. It was compatible with all of my gear. Setup was much easier then I thought it would be. Connect it, install an app on my phone and follow the prompts. I was impressed with the setup and the "Activities" which are essentially macros to perform multiple commands. Setting up activities is pretty easy but can also be customized. At the end it has you test the activity and verify it worked. If it doesnt, it guides you through changes and tweaks the activity until it works. For example, while creating an activity the commands had to wait for my TV and receiver to power up. During the troubleshooting it added a delay to the commands to make it work. I can now control all of my devices with 1 remote. Activities allow me to do things like turn on the TV, receiver to the proper input, BD player and start a movie with 1 "button". Ease of use was important for me, but even more so this needed to be something my wife could pickup and use (as she doesnt need any more excuses to complain about my new home theater). If you cant figure out how to use or set this up, there is a ton of information online. Worst case scenario there are services which can send someone to do it for you (which is a waste of money imo). In any case this is a solid choice if like me you need to control many devices and want a single remote that will last.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Universal Remote

    Posted
    JillStraw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’ve owned several Logitech remotes over the years, including a hub based remote, but the Elite is the best yet, with Alexa integration and an easy, if not time consuming setup process depending on your personal smart home requirements. I have been a huge fan of the ability to use a phone or tablet to set up and control devices connected to Logitech’s hub based remotes; the addition of the handheld backlit touchscreen remote + integration with Alexa devices are two more reasons to choose Logitech for whole-home control. Add the built-in control for IR, RF, Wi-Fi and Bluetooth devices and now there is no reason to look at another all-in-one system. Alexa can be a little slow or unresponsive at times to spoken commands, but it seems to be more of an Alexa issue than with the Logitech Harmony skill itself. I’ll be able to update that opinion after I’ve used it for a bit longer. There are innumerable scenes that can be created. My Phillips HUE light system works well with the remote, my phones and tablets. Your HUE lighting scenes are first synced through the Harmony app and then must be discovered again by Alexa to work properly through the Alexa app . Just need to go to the Alexa apps smart home skills and “discover more scenes” to make sure your Elite remotes settings are understood and properly triggered when telling Alexa to “Make Dinner” or on “Movie Night”. I also like being able to use Harmony’s app when I’m not home so I can check on or change status of devices. I can understand those who may find the setup process difficult, but when you consider how many remotes and primary apps this hub & remote replaces, it’s really very easy. A little time spent to get everything set up correctly in the beginning will save you tons of time controlling your home and prevent frustrating remote searches in the future. Bottom line is: the Elite replaces all of your unsightly and easily misplaced entertainment system remotes while giving you multiple user-friendly ways to replace them, and with far more functionality. It’s also a great way to end the cycle of explaining how to turn on the tv to the non-tech savvy people who may use your system!! It’s an even better value when it’s on sale!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Couldn't be happier!

    Posted
    GizmoVance
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Having struggled with the URC system and programming architecture for over a decade, I've been anxious to migrate to a new remote system. I had a bad experience with the Harmony in the beginning, so when my buddy told me I should check his new Harmony out, I was skeptical. But, with a minute of looking at his BASIC remote, I was impressed. And THEN, he showed me how well it worked. And THEN...he told me the price and I hit the floor!!!! SAY WHAT???? You mean...I could get the Harmony Elite, for $350, and perhaps save myself well over $1200 and the hassles of a "pro" install for the Savant or Control4??? I'M IN...what's the WORST that can happen, right, just take it back? WELL...was I in for a HUGE HUGE surprise!!!!! The Harmony Elite is now a POLISHED AND ROBUST programming system that has the absolute BEST USER EXPERIENCE ever. Very straight forward, guiding you every step of the way. Okay, okay, whatever...but DOES IT WORK? AND, is it "WIFE-PROOF"??!!! Without question YES, AND YES YES!!! The "Fix it and Help" algorithms are BRILLIANT!! I've actually TRIED to mess it up, and it hits the nail on the head well over 90% of the time!! THE KEY, and I MEAN THE ABSOLUTE KEY to success is to COMPLETELY DISABLE ALL HDMI CEC (OR equivalent) CONTROLS from your components!!!!! If you don't do this, I can GUARANTEE that you will have loads of troubles keeping everything in sync and controlled well. I spent a couple weeks refining my remote and it's awesome!! I added an END command that told my Yamaha AVR to switch BACK to the TV input, in order to make sure that the HDMI PASS-THROUGH always worked, in addition to allowing me to watch ONLY the SmartTV using my Sony's built-in speaker system. WIN-WIN! The best thing, is that the HUB knows how to communicate, via IP, WiFi, IR, and BLUETOOTH!!!!! INSANE...FOR $350!!!!! I have the following controlled flawlessly: Sony XBR 930C TV AppleTV ARRIS DVR Yamaha AVR Wii (early gen) Sony Pro DVD (10 years old) NEST thermostat

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Harmony Remote after Harmony One

    Posted
    IAS09
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been using harmony remotes for a long time now, After harmony one logitech have the right direction as far as setup and software is concerned but the remote design was not good, the position of main DVR button was awkward and it took long to get used to it, i own harmony ultimate. Setup: iPhone app will set the remote hub via bluetooth and connects it to your wifi router, rest of Setup is very easy if you own a harmony remote, it will ask to copy details from older remote and you are done, first time syncing is long because you hub and remote all need to be synced. for first time use all you have to do is add all devices and activities are setup by assigning inputs for each device, This remote has dedicated button for your home automated devices like Philips hue, nest and some other popular ones. these buttons could be used to control these devices, i use philips hue ambient light, it is easy to add to it activities, you can use on when required like after sunset only. Favorite channels are very easy to add, setup took my direct tv channel line up all i had to do it pick the one i need. Setup could be done on phone and on Mac/PC, it is very easy on iPhone not sure how it is on Android. HUB has two IR blasters it helps sending IR signals to devices, i never had any problems with old hub or this hub.Fit finish is top notch, button feel is better than touch, screen is good quality, Only problem i faced is when i copy my setup from ultimate it did not take Samsung UHD BD player, the annoyance was when i tried to add UBD-K8500 it did not recognize the samsung model number, it did on harmony ultimate home, i had to make the IR command learned into remote, it does not make any sense why the database are not similar for each remote, Samsung player is out for two months now. Conclusion: This is best remote Logitech has made. Price of $300 is high i think, $200 be a decent price which it will sell eventually like the ultimate, most people who are harmony owners will buy this remote even with high price but most people will stick to touch models for price reason.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best remote we've ever owned...

    Posted
    Tedma01
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the best remote we've ever owned. It controls every device in our current A/V configuration without the need to buy any additional products. Prior to this unit, we used a Harmony One remote but it required a separate add-on to control the PS3. This unit comes with a Harmony Hub and it does it all. Our current A/V configuration consists of a Vizio TV, a Vizio soundbar, an Apple TV, a DirecTV receiver, a Sony PS4, a 5 input HDMI switcher and a Microsoft xBox One S. Setup was pretty straight forward using the Harmony iPad app, although a little time consuming. Most components were quickly recognized by entering the manufacturer's name and the component name. A few components were a little trickier. You have to know which gen Apple TV you own. The Vizio soundbar is labeled as a Vizio AV receiver. And the HDMI switcher is called a HD Video Processing AV switch. Once you enter all of your devices, you create activities and identify which devices are used in each activity. Then, you're good to go. Things we like about this unit. First and foremost, you don't need to have the remote control that comes with the unit. The Harmony iPad or iPhone apps work great and they perform all of the necessary functions. In our home, one or the other is usually closer to us than the Harmony remote. Also, the Harmony app quickly recognizes which activity is running when you switch to it on the iDevice and brings up the necessary controls. Because of the Harmony Hub, you don't need line of sight to be able to control a device and you can put the devices in a cabinet with closed doors. The included Harmony remote works very well although even after using it for two months we're still trying to get used to the key layout. The key layout doesn't match our previous remotes and I'm constantly pressing the wrong key to perform the paging function for our DirecTV receiver. In summary, this is the best remote we've owned and because of the special promotions from BestBuy and Logitech it was relatively inexpensive. The list price on the unit is $350 and we only paid $150 because of the promotions.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Finally Harmony got it just right!!

    Posted
    jmorabito1976
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have probably installed 150 Harmony remotes over the last 10 years in my home theater business. I have always touted the fact that Harmony remotes are simple to program and simple to operate and anyone from a tech newbie to an engineer can operate them easily. If you set your Harmony up right you will never have to open that drawer full of remotes again. Their customer service is second to none, and if you have a specific way you need to configure it (I have been able to set them up to turn on lights, fans, roll projection screens down, etc.) they will help you over the phone to do it. The difference between this Harmony remote and others, and Harmony FINALLY got it right was that they had yet released a remote that would control IR based devices in the same room as you (TVs, projectors, etc.) while also giving you full control of remotely mounted items (in a closet or cabinet) AND control all of the new devices that are WiFi based (SONOS, Roku, Amazon Fire, etc.) in an easy to use form factor. They have had previous model that were clunky at best, but this time they nailed it. If you need to control a home theater or home automation based piece of equipment and this remote doesn't do it, then it can't be done. This will control everything just the way you want IF you take the time to set i up right. I always tell my customers that "If you have to go into that drawer full of remotes for any reason because you can't find the button on this remote, then let me know and I will program "that" button to your Harmony." It's true. If your other remote does it, then the Harmony can do it, period. Pro: Great form factor Full control of devices in same room and devices mounted out of site Easy to use remote Cons: Can't think of any

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Remote, Probably More Than Anyone Needs

    Posted
    tdwin2000

    I had a Universal brand remote from about 5 years ago when we got our old LCD Sony XBR tv. My kids HATED it from day one. Buttons were hard to push, it would eventually do different functions than were programmed into it and when I got it the installer had to program all the macros on his laptop which cost a couple hundred dollars. Fast forward to the Harmony brand remotes. I have the new Harmony Elite remote. I programmed all the functions myself which were SO easy to do. And, if you need help the Harmony support via phone call will help and guide you through each and every step (boy they are very patient). The setup was very self-explanatory and all the codes for my TV and stereo equipment were listed. I like the fact that it has a hub system with it so I can operate my components without having to "aim" the remote directly at the tv or stereo to turn it on. It has a great color screen so I added custom pics to the startup screen for my DirecTV and my Marantz stereo and whatever else I needed. What's also cool is because this is the "Elite" model I also have a button on the screen to control a lot of home automation things (like I can adjust my Nest thermostat on the screen...it shows temperature and other important things). I don't have any wireless light bulbs in my house but if I had the Philips HUE it would control them too. I also like that you can customize the serup on the remote for brightness, how much vibration the remote gives off to let you know when you press a button, etc. Most important though is the customer service is very good from Logictech. I called about a setup question when I changed something on my audio setup and they were open 7 days a week to help me out. I would highly recommend this remote and if you don't need all the home functions you could probably go with one of their lesser models which has a lot of similar features and comes along with the same great customer service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pricey, but maybe the best Harmony EVER

    Posted
    CF77
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've owned various Harmony Remotes basically since they were introduced. Some have been simple, but affordable and effective. Others have been really very good, but with room for improvement. (Harmony 688) And still others could have approached perfection, but were foiled by glaring faults. (Harmony 900) Frankly, I was so disappointed in the the reliability of the Harmony 900 that I was hesitant to buy this one. I also thought this one would be too small and would rely too much on the touch screen. But, between a trade-in deal and a sale, I decided to give it a shot. I'm glad I did. The setup for this new generation of remotes is light years simpler than in the past, which is a great thing for most consumers. Logitech also seems to have finally found the right balance between discrete buttons (which are a must for touch-only, no-look, use) and the touch screen (for all the less frequently used functions). The option to use your tablet or smart phone as a remote is also, surprisingly, handy. And, as it turns out, the size is actually quite good. Oh, and thankfully, the reliability has been basically perfect, once fully setup and updated. The only downside I have noted is (maybe) the battery life, but it will still last for most of a week without recharging. And, simply dropping it in the charger at the end of the day avoids any issues completely. (Plus, it helps the remote keep its firmware up-to-date.) All that said, I still feel that it is probably more expensive than it should be. But, thankfully, sales are pretty frequent and can increase it's affordability significantly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best remote hands down...but pricey...

    Posted
    tobias
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been into smart remotes since I had that giant Sony Remote Commander decades ago. There is no other remote quite like the Harmony series of remotes. I've also had the Keyboard/Hub combo and the fist Home Hub system they released. With each of those, I liked them and they did suit the need well, but they lacked a good physical remote in the hand. I don't mind using my phone or tablet to control the stereo, but it is more convenient and easy to navigate by touch with this remote. The pics in the description are not very clear, but you do get a hub and the great remote in the box. You can use the remote or your smart phone/tablet (iOS or Android). Being part of their smart hub series, this has all the cool integration you'd want. It will tie in with Amazon Alexa, Sonos, Lutron lights, Smartthings, and has an IFTTT channel. There's more, but that's what I'm using it for. This is on top of all the other standard home theater stuff you'd expect. I would like to be able to create a "template" for new activities, as I like to put some features like light controls or surround sound presets at the ready. Instead, I have to re-do those custom settings for each activity I make. The other down side is the high cost. This is a great setup, but it costs more than a few Rokus and as much as a Next-gen gaming console. If Logitech could make this more affordable, they'd have an even larger number of users. I install smart homes and home theater for a living, and if I didn't recommend these, customers would stay away because they'd rather fiddle with 3 remotes than pay $300 for another one. Bottom line: if you have the money and time to configure, this is the best. Otherwise, just get a good system down with what you've got.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product: Requires some saavy to set up

    Posted
    BarryTheLuddite
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bottom line is that it works and it works well. The packaging and product info does not help. System is 100% IR enabled on Remote, 2 Mini Blasters, and the Hub, so it’s not too hard to locate IR to operate your devices. IR can be configured in most combinations, but can’t do a BOTH setup, so max number of IR projectors is 3 not 4. WiFi functionality is 100%. Had to adjust timeouts/pauses on TV etc., but not difficult. Read the troubleshooting guide on-line before installing so you know what to expect. No kidding, this helped me greatly. App for iPad is kinda clunky, but it works as expected. I used the PC app for programming and made some adjustments with the app. I preferred the PC app for setup and the upgrade from my 5 year old Harmony to the new Elite was 100% scripted by the PC app and worked flawlessly. Keeping in mind that this is a pretty sophisticated remote system with a lot of functionality (like the virtual remotes on the iPad were like 100% duplicates of the OEM hardware), it found the couple of hours of setup and customization time to be worth it and actually kind of fun (geeks will love it). My biggest disappointments were 1) Logitech provided really lousy on-line buyers information, especially stuff that would define the workings of the product, answer simple but important questions about how it works and what it will or will not do, and 2) The sales crew at the store was something less than clueless. So research on line, buy it, and it’ll work. I’m happy with mine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Surprised that I like it this much !!

    Posted
    RobNC
    • My Best Buy® MemberMember

    Having owned and loved several earlier hard-button Harmony remotes, I really did not want to get into a touch screen model. You have to look at the screen constantly to ensure you're pressing at the perfect spot, instead of just relying on natural tactile feel of the buttons.... But after only a few weeks of use, I find this Elite model to be a very successful mix of hard buttons and screen. The new software migrated my existing model 680's settings & configuration just fine, and the Elite actually works notably BETTER than the older models with some of my complicated HT equipment - the commands seem 'crisper/clearer' in the way they are transmitted, so actions are more positive and accurate. The new software is more intuitive and versatile, too. The way the remote communicates with the hub has been seamless so far. I'm impressed with how the remote feels in-hand as well - very solid and well-made. Also, I now consider built-in rechargeable batteries in such a sophisticated remote to be an absolute must. The earlier, much-simpler model 680 would go thru 4 AA batteries like they were free. So this was a big deciding point for purchasing this expensive model. The charging cradle is super-easy to use, and again - very nicely designed. And finally - having the 2 included IR blasters and hub to transmit all the signals has finally allowed me to install a pair of stylish cherry wood doors on the face of my Salamander Designs entertainment center for the first time. So by using this remote, I will actually be able to provide a more finished appearance in my home theater/great room - major bonus !!

    I would recommend this to a friend