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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 163 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the product's ease of use, reliability, and straightforward installation. Many find it to be a valuable smart switch, especially praising its compatibility with various smart home platforms and the added convenience of the remote control. However, some customers have noted the necessity of a neutral wire and the relatively high price point as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-163 of 163 reviews
  • Rated 5 out of 5 stars

    Love it, two houses now!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for over 5 years now. I did my last house, and now my next house. They are pricey, but they are worth it. My favorite thing is everything can be scheduled. Outdoor lights, lights at night, and especially kids for waking up for school. The app works extremely well too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice and very stable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart switch. I have a multitude of these and the dimmer switches. Its uses a hub and is very stable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    INDOOR USE ONLY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not rated for outdoor use as the description suggests.

    I would recommend this to a friend
    • Brand response from lutron
      Posted .

      We're sorry to hear that our Caseta switch didn't work for your application. We do have an outdoor rated switch, model PD-15OUT-BL and is our only outdoor rated control. We would like to hear more from you about your experience to see how we can help. Please reach out to our dedicated Customer Support team at: support@lutron.com, or call us at: 1-844-LUTRON1. We're here 24/7, so please call us any time.

      Mike S. @ Lutron Support lutron