Customer Ratings & Reviews
- Model:
- P-BDG-PKG1W-R3
- |
- SKU:
- 6288008
Customer reviews
Rating 4.8 out of 5 stars with 289 reviews
(289 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's ease of use, compatibility, and installation process. The remote control functionality, HomeKit integration, and dimming capabilities are also well-received. However, some customers find the price to be a drawback, while others appreciate that it doesn't require a neutral wire. There were a few mentions of connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and perfect for our new home. For sure, get this.
I would recommend this to a friendRated 1 out of 5 stars
The hub/app are a nightmare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wall dimmer Switch and remote easy to install but smart hub is a nightmare. It needs to update (takes 8-15 minutes) just to tell you there was an error and "try again later". Spent a whole day troubleshooting it/ updating it and trying everything to get it to work but Lutron support just has you going in endless loops of updating and changing wifi settings, restarting, waiting etc. As long as you don’t want to use an app to control your lights, it works, but you are better off getting a regular dimmer or just the dimmer and remote.
No, I would not recommend this to a friendBrand response from lutron
Posted .Hello, thank you for your feedback. We are sorry to hear about your experience with your Caseta system, particularly in the setup of the Smart Bridge hub. We would like to hear more about your setup and the issues encountered to see how we can further help. Please feel free to call us back 24/7 at 1-844-LUTRON1 or contact us via email at support@lutron.com anytime so we can further help with your issue.
Rated 5 out of 5 stars
Button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good item, everything works properly.
I would recommend this to a friendRated 5 out of 5 stars
lutron is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the caseta starter kit is a great asset to the start of my smart home lighting system
I would recommend this to a friendRated 1 out of 5 stars
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work on a low voltage circuit, so product returned
No, I would not recommend this to a friendBrand response from lutron
Posted .We're sorry to hear about your experience with the Caseta kit not working with your low voltage lights. We do offer different models of Caseta dimmers that can work with Electronic or Magnetic low voltage transformers. Please contact us at your earliest convenience and we'll try to help resolve the issue. We're available by email at support@lutron.com, or give us a call us 1-844-LUTRON1. We're here 24/7, so please call us any time!
Mike S. @ Lutron Support
- Pros mentioned:Homekit integration
Rated 5 out of 5 stars
Just awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, it’s more expensive than some of the app/WiFi controller products offered by other companies but you get what you pay for. Integration is seamless. Applications are limitless. I will be purchasing MANY more Caseta products soon.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Light switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Easy to integrate these switchs into my home network
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works well with google home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new condo had lutron switches installed. Works well, easy to pair switches with the app. Works well with google home.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Smart switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product I Highly recommended, I super easy of install I did it my self.
I would recommend this to a friend


















