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Customer Ratings & Reviews

Your price for this item is $114.95

Customer reviews

Rating 4.8 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's ease of use, compatibility, and installation process. The remote control functionality, HomeKit integration, and dimming capabilities are also well-received. However, some customers find the price to be a drawback, while others appreciate that it doesn't require a neutral wire. There were a few mentions of connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-289 of 289 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and perfect for our new home. For sure, get this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The hub/app are a nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall dimmer Switch and remote easy to install but smart hub is a nightmare. It needs to update (takes 8-15 minutes) just to tell you there was an error and "try again later". Spent a whole day troubleshooting it/ updating it and trying everything to get it to work but Lutron support just has you going in endless loops of updating and changing wifi settings, restarting, waiting etc. As long as you don’t want to use an app to control your lights, it works, but you are better off getting a regular dimmer or just the dimmer and remote.

    No, I would not recommend this to a friend
    • Brand response from lutron
      Posted .

      Hello, thank you for your feedback. We are sorry to hear about your experience with your Caseta system, particularly in the setup of the Smart Bridge hub. We would like to hear more about your setup and the issues encountered to see how we can further help. Please feel free to call us back 24/7 at 1-844-LUTRON1 or contact us via email at support@lutron.com anytime so we can further help with your issue. lutron

  • Rated 5 out of 5 stars

    Button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good item, everything works properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lutron is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the caseta starter kit is a great asset to the start of my smart home lighting system

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work on a low voltage circuit, so product returned

    No, I would not recommend this to a friend
    • Brand response from lutron
      Posted .

      We're sorry to hear about your experience with the Caseta kit not working with your low voltage lights. We do offer different models of Caseta dimmers that can work with Electronic or Magnetic low voltage transformers. Please contact us at your earliest convenience and we'll try to help resolve the issue. We're available by email at support@lutron.com, or give us a call us 1-844-LUTRON1. We're here 24/7, so please call us any time!

      Mike S. @ Lutron Support lutron

  • Pros mentioned:
    Homekit integration

    Rated 5 out of 5 stars

    Just awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it’s more expensive than some of the app/WiFi controller products offered by other companies but you get what you pay for. Integration is seamless. Applications are limitless. I will be purchasing MANY more Caseta products soon.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Light switch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Easy to integrate these switchs into my home network

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well with google home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new condo had lutron switches installed. Works well, easy to pair switches with the app. Works well with google home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart switch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I Highly recommended, I super easy of install I did it my self.

    I would recommend this to a friend