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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's ease of use, compatibility, and installation process. The remote control functionality, HomeKit integration, and dimming capabilities are also well-received. However, some customers find the price to be a drawback, while others appreciate that it doesn't require a neutral wire. There were a few mentions of connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 289 reviews
  • Rated 5 out of 5 stars

    Best smart light switch!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very simple, meaning anyone can do it. Lutron Caséta devices also work across all of the major ecosystems, so regardless if you have Google, Apple, or Alexa, you’re all set. The app is very user friendly, and syncs nicely with HomeKit. I was so surprised as to how nicely this fit into my home, and how nice it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Integrates nicely with my amazon Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . No problems at all. Very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great IOT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, works great with my whole home IOT

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control everything from my phone, works awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great start to smart home lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to set up home automation lighting starting with my exterior lights. This did exactly what I wanted. I was able to program exterior light schedule and set up different light levels for the evening hours. Also the lights work with the Lutron app and others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart switches with quality build

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caseta wireless systems work great. Have all the major living spaces and master bedroom on these and I can control them from anywhere with phone or via alexa throughout my home. Only draw back for these in particular is that you must use the lutron hub or a Wink 2 which has a subscription fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lighting control for home automation you can buy. You can set up lighting scenes, schedules, and automatic random events when your phone leaves the house. Everyone in the family can install the app and control the lights. 'Hey Google, turn off all the lights.'

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so comfortable to use. Easy to install. Great design

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy to install and configure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and works with several other IOT devices

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great idea, decent execution with the App

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been Great to have but doesn't always work and loses connections to the app which lead to wasted time trying to reconnect it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to install and it’s working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and with Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Caseta line works best, even though Lutron doesn't offer as many variations of switches. The implementation works great. I linked the switches to my Ring cameras so the lights turn on with actions from the Ring doorbell and cameras. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product promise everything it advertised, easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starter kit is worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer and worthwhile investment. This is one of the more expensive smart light switches on the market. However, I bought it because it integrates with most smart home platforms and smart home products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switches work well and were easy to set up. The hub has good range, I have it connected to switches on two different floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HomeKit Dimmer Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an Wemo dimmer switch which gave me constant problems with this light switch. Night and day difference. Will only buy Lutron switches from now on. This was the least expensive way to get into the Lutron ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have when wanting to upgrade your home towards being a smart home. on the pricier side but worth it in the end, app is very easy to use and installation was simple too.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    No Brainer for Upgrading to Smart Wall Switches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutron is a trusted smart switch brand for a reason, the products just work and work well. This is a great set for either a 3-way light or a single switch light you want to add a second switch location for (using the pico remote). I use Apple HomeKit to control mine with siri and it works great, always, never disconnects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older home with no neutral wire. I picked the Lutron brand for there longevity in this space. I'm very pleased with this product. I will be purchasing more dimmer switches to install throughout my home.

    I would recommend this to a friend
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