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$220.00

Customer reviews

Rating 4.5 out of 5 stars with 112 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-112 of 112 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great sound with a couple of shortcomings!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound that the Marshall Motif II ANC Bluetooth earbuds produce. I feel like they are the best-sounding wireless earbuds I have now outpacing my Galaxy Buds Pro earbuds by a very noticeable amount. Using the Marshall EQ in the app really works well and when you raise the sliders up it adds a noticeable amount of volume. They get as loud as I want them to and then some. I had to dial them down a bit. Which is more than I can say for most wireless earbuds that leave me wanting more. I am very pleased with the sound output and the sound quality. Even when you turn these earbuds up loud they do not distort which amazed me. This is my first Marshall product and I am impressed because they have far exceeded my expectations of them. I have a lot of different Bluetooth earbuds of different styles and brands so for these to sound the best out of all of them is saying something. I am not sure how they managed to code their app to increase the sound and shape it so well but they did. I am always looking for an amplifier or volume booster with other ones but not these. They are also very comfortable to wear and form to my ears very good. They seem to have put a lot of engineering into these earbuds to make them fit and sound great! Another thing I noticed about them is the touch features are second to none and are very easy to use. There is a nice large area where you touch them that make using the controls simple along with their responsiveness. They sound great with phone calls as well. They are crystal clear with absolutely no complaints from people on the other end of the connection. Ther are a couple of things that bother me with them though. First, they keep turning on YouTube music all of the time for some reason when I pick them up or take them out of the case. Not sure yet if I can somehow turn that off or not. The other thing is the battery life is not that great even when I am just wearing them during the day they only last half a day or a little more which should not be the case when they are not even being used for calls or media that much. They always die on me and I have to go get some different ones. It would be nice if they could get more standby time out of them somehow. Perhaps they can do a software update to remedy these issues somehow. The only other thing is even the largest earbuds in the set are not really big enough for my ears and they fall out fairly easy if I lean over. Other earbuds of this type do this as well but some tighter-fitting earbuds would help. Overall thes eare some great wireless earbuds. They just need a little refinement to improve upon the aforementioned issues. I would still recommend them though to a music enthusiast just not for someone looking for all-day earbuds.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Earbuds for the enthusiasts.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did like these ear buds. They sound good, they feel good, and last like you would expect. The only real complaint I had is something that most ear buds have issues with and that is the lows in the sound. The overall sound even with the eq software is to me a bit tinny. I honestly have read other reviews and just don't know if maybe mine were not a good pair. I'm not sure, but otherwise they sound and look great. The case has a great feel and keeps the extra charges which is nice and installation was extremely easy. I was happy that they were USB C for charging and they did charge rather quickly overall. The feel and look is in line with the brand and would not disappoint a brand loyalist. The noise canceling is great and functions really well. I could not hear the ambient noises or outside noises. Noise cancelling was probably one of the best in a product of this size. I have a large head and ears, these were very comfortable for me to wear. The included charging cable was a little short for my liking but worked perfectly.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great ANC Headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marshall brand earbuds come in hot to the competition. They come with the usual assortment of small, medium and large earbuds. Not overly comfy but they do the job. ANC is top notch and the passthrough hearing mode is also very well done depending on what you want to concentrate on. Battery life is great around 5-6 hours of playtime and quick charge gets you back up and running in the music listening game within about 15 minutes. Case does wirelessly charge nicely. Pairing the device is easy enough with the included instructions and they do support Multi Point so you can connect to multiple devices. Sound quality is up there bass is heavy if you want it that way and everything can be tweaked and configured through the Marshall app on Android/Apple App store. Overall I'm quite happy with them but I don't think they can quite compete with Sony or Bose still, they still have an edge on the competition. I think Marshall can take 3rd place spot comfortably though with this entry.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Stylish, well made earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think most people's first impressions on seeing these earbuds will probably be "wow, these look GOOD." Marshall has clearly rejected current design trends of smooth, minimalist plastic casings that blend into the background. Everything from the leathery finish on the case mimicking their iconic amps to the satisfyingly tactile metal knurling on the earbuds' stems is designed to make a clear statement. What that statement is (other than a fondness for guitar amps) I'm not quite sure of though. It probably won't surprise you after that description to learn that these things have a little bit of heft to them. At first, my assumption was that this might be a problem and that they'd be prone to falling out. But much to my surprise, this hasn't been an issue. The earbuds comfortably nestle into my ear canals, and remain fixed in place as I walk around with them. I'm still a little nervous to try prolonged jogging, truth be told, but a few small tests around my yard failed to shake them free. Assuming you take the time to install the correct tips for your ears, I'd say that these score high for comfort. Sound quality, as one might expect from this brand, is equally good. The bass response is just a little weaker than some of the other earbuds I've tried, however both music and speech comes through clear and has a sound balance that overall I'd characterize as satisfying. Indeed there was really only one area that I found performance slightly lacking: the active noise cancellation. I don't quite know what happened here. Earbud ANC has gotten very good in the last few years, to the point where it's almost as good as what you could get on some of the older headsets. But the ANC here just felt underwhelming. AC and engine noise was significantly muffled, but remained clearly audible nonetheless. And most other ambient sound was very hit or miss in regards to what got blocked and what didn't. That said, there is one advantage that might be worth considering: I felt very little of the inner ear pressure that typically comes with ANC earbuds and headphones, even after a full hour of use. So if you're someone who's particularly sensitive to such things, you may find it easier to handle these earbuds for prolonged periods.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Rich Sound with Great Features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have come to enjoy and trust Marshall consumer products. I grew up knowing that Marshall made great amps and speakers. I have two Bluetooth speakers from this company and absolutely love them. Out of the packaging, I noticed the same rubberized style covering as the latest speaker I have which is a nice touch for the brand. This does serve a purpose as it makes the charging case very secure in the hand for opening, closing, removing and replacing the buds. The case also supports wireless charging, for me a dream come true!! You can also pair two devices to them which is handy if you want to work and play with the same ear pieces Pairing and setting up is quite straightforward. The accompanying app is actually quite useful to access all the features and to fine tune the various questers you will use to control the buds and your phone. There are some cool features such as Ear Detect. This is a sensor inside each earbud detecting when they are inside the ear. This means they will automatically pause and restart as you use them. The equalizer feature allows you to customize the sound for any kind of music. I listen to a broad range of sound, from phone calls, video and music. It is nice to be able to make specific adjustments or choose one of the preset options. The noise canceling is really good. In fact I need to use my over the ear headphones that cost over twice as much as these to get better noise canceling effect. The icing on the cake is that you can adjust the noise canceling to that you can be aware of your surroundings like when you are in the gym or biking etc... Using them for calls is also very good. Crisp clean audio for both me and whoever I am speaking with. Ultimately the sound is the most important thing here and these are truly amazing. Rich deep bass, clear mid and high range make the listening experience a joy!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Marshall Bluetooth equipment. This helped me as I am familiar with their app and set up process. Just like the first time, the Bluetooth on my phone did not find the earbuds. I closed the app and settings and reopened them and boom, they were visible. Pairing was straight forward and simple. The ear pieces on the buds fit perfectly and are quite comfortable. The case came fully charged and I have to say, the leather coating around the case is just like their speakers and is a very nice touch. However, the charging cable is a measly 4 inches long, but I suspect that Marshall expects you to utilize your phone cable or the wireless charging feature on these. Using the earphones is quite simple, select your music, select your favorite EQ setting in the app, and rock and roll! Literally! Using the mid reduction EQ setting, these sound very full and amazing. They get quite loud and the ANC works decently. I could still here my dog barking at me as I tinkered around the room Speaking of that, range is not that good. Maybe 20-25 ft and if you get a wall in between, then they drop out pretty quickly. So, using these on a plane or somewhere close to your listening device will be no problem. But walking around your house without your phone, expect it to drop out pretty quickly. Calls come through nice and clear and there were zero issues on either end! Very nice ear buds, they just became my go to set and I have a nice trip coming up that these will be handling the music/movie duties!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Better than previous versions!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Marshall earbuds over other brands for a few years now and have always been impressed and happy with their performance, and sound. Adding in active noise cancelling and a better fit, and I'm very happy! The problem with my old set of Marshall earbuds was the slipped out of my ears so often because they didn't have the soft tip to really "stick" in my ear. So it would often fall out, even while working at a desk. With these earbuds, the active noise cancellation has worked flawlessly. I've enjoyed wearing them while at the office, while cooking, and working out and don't have any complaints! They come with a few sizes of tips to ensure a tight fit and I haven't experienced them falling out yet. One of my favorite parts of these earbuds is that I can turn off the "touch" feature on the earbuds in the app. On my old Marshall earbuds, I couldn't turn them off. So any time I would need to push them back in my ear to make sure they didn't fall out, it would pause my audio, or even hang up if I was on a call. The app has more features to really customize these earbuds for the user. I'm an iPhone user and just got the new iPhone 15, but I use these earbuds over airpods everyday.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Best earbuds ever!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, these are just cool. As a musician, I am familiar with the brand. I love the look of the case and the earbuds. They look extremely well made and like they will last for a long time. Typically I cannot wear earbuds like these because they fall out of my ears, but for some reason, these stay in and are actually comfortable. I enjoy the little guitar sounds it makes when the earbuds on turned on and off. They are also really sensitive to touch commands. The noise cancelling feature is great when I use these at work...almost too great. I get a little carried away with these and go off into my own little world. I kind of forget that my office door is open and people are trying to talk to me. Haha. Anyway these truly are a great buy. I use them for video calls with my coworkers and they said the call sounded crisp and clear. The only negative thing I can say about these was that I had trouble connecting them to my computer at first. Connecting to my phone was super easy, and actually, the Marshall app just popped right up as soon as I turned on bluetooth. Finding and connecting them to my computer, however, was not as easy but I figured it out.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    A real disappointment

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to see these with they arrived - I have a pair of Marshall over the ear headphones and they are great. So I expected some of that to carry over to the earbuds and quite simple that didn't happen. Let's start with the thing that I like - 1. The comfort level - they fit in the ear and are very comfortable to wear for several hours at a time - you actually forget that you have then in 2. Battery life - the battery life seem to be as advertised which is pretty good - I did not drain them however based on % they should last to that 3. App control - the app control is very good and allows for some customization Now the Bad 1. The sound quality - while the highs and mids are good and clean, the significant lack of bass, even in the bass boost mode it striking. I tried all of the preset eq modes and even custom adjustment all with the same result - there's just little to no bass. i know that good bass in an earbud is somewhat of a unicorn but this is much less that some of the other in this price range or less 2. Noise reduction - The only thing I can say about the noise reduction is that it sounds better than the other modes from a tonal standpoint. As far as actual noise reduction it very poor, I had a opportunity to try this in an airport and in flight and compare it with a couple of the other the fruit products that I have with anc it is a marked difference from one to the other. So to conclude - would I recommend these earbuds - I would have to say pass, if they were half the cost might be worth it but at this price point there are much better options available

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Thank you for your review. We appreciate your honest and thorough feedback. We are very sorry to hear that the headphones did not meet expectations. The Motif series headphones are well loved by most users. Take care, and we hope you continue to enjoy your music on Marshall products.

  • Rated 5 out of 5 stars

    Decent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good service by bestbuy, timely delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dukeblue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. These headphones are worth every dollar.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HOT GARBAGE !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont believe the hype these earbuds are no good went threw two sets already and the same issue keeps happening the right earbud disconnects n the left earbud just stopped working! 0/10 DO NOT RECOMMEND!! Im sure gas station earbuds last longer. SMH

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hey Carlos, thank you for your email and feedback. We are really sorry to hear that you have had issues with the Motif II ANC. Did you followup with the store or with the Marshall Support Team through the official online store? We recommend following the hard reset instructions and making sure that the charging connections within the case are clear of any dirt or debris.

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