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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 609 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 24.7 Cu. Ft. French Door Refrigerator for its spaciousness, affordable price, and fingerprint-resistant finish. Many appreciate the generous amount of space in both the freezer and refrigerator sections, as well as the stylish design. However, some customers have concerns about the noisy ice maker, inconsistent temperature control, and freezing issues in certain areas of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 609 reviews
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    A great fridge for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked over review after review, saw nothing but bad out of Samsung and LG - so they were out of contention - Maytag has always had a solid reputation. I looked up the reviews while in the store when we saw this model - it checked off everything we were looking for and a month in it's been the perfect choice for us. Some slight noise running, but nothing you pay attention to after a couple days, ice maker will make noise dumping ice no matter what fridge you choose so no sense mentioning it. A great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Maytag and Best Buy = great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best. None of these Maytag in stores, but had at their warehouse. Bought online, picked up at warehouse two hours later. Maytag refrigerator very nice. It is a bit noisy, like our 8 year old LG was getting. Hoping won’t get louder. Very spacious even though listed smaller cubic feet than what we had. Wife loves the double doors!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new maytag refrigerator. There's plenty of space to store all of your food and drinks. I was a little hesitant about the freezer being small but it works perfectly. Also, I've read the reviews about the ice maker being noisy and making a mess but I haven't had any issues yet (hopefully I won't). It's only been a week.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great value and quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this new fridge after our Whirlpool tuckered our after 23 years. Wasn’t looking for a Maytag but after speaking with the B.B. sales person we bought a suite of Maytag items for the kitchen. The fridge is so nice, offers lots of space and looks like a luxury appliance. Glad we got it...hope it lasts for many years to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and beautiful refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for almost 1 month now. So far everything works really nicely. The freezer drawer is really large and can fit plenty of food for a bachelor. One issue I didn't plan for was there is a wall that prevents me from open the left door complete, however I'm still able to fully use all of the drawers and compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it. Its quiet and solid. No issue with water/ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It really holds so much food and the organization possibilities with the platter tray and side doors are unparalleled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and well organized refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Energy Star refrigerator so it is very economical. I especially like the top and bottom baskets in the freezer, and the choice of humidity levels in the produce drawers, one for fruits, and one for vegetables.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refrigerator is amazing, spacious, my family will love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a great product and the purchase process was excellent from time of online purchase to curb side pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Refrigerator. It’s easy to clean, looks good delivers everything I need in cold food storage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!! FAULTY DOOR SEALS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS REFRIGERATOR!!!! I have had mine for 7 months and the door seals on both refrigerator and freezer doors are shredding and coming apart. We have no children in the house - just two old 'boomers' normally opening and closing the doors. Whatever engineer designed these door seals was an idiot. VERY FLAWED DESIGN. The repair man told me (under warranty) that he has replaced these seals many times for the same customer. I had to order this on-line instead of looking at it in the store and I would have never purchased if I could have 'kicked the tires' in the store'.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, CaroleAV. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smudge resistant surface is nice on this Maytag stainless steel model. It's quiet design and inside setup (shelving) is perfect for our needs. Delivery was outstanding and overall very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running smooth, no problems. Haven't hooked up water yet, but should be no problem!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Noise

    Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new, working good so far. Space feels a little tight and one of the door shelves is downright ridiculously small. The ice maker is huge and takes up a lot of interior space. The fridge is fairly noisy and the sound of ice dropping into the bin is very loud. The interior is brightly lit and I like the shelving. The bottom shelf is especially nice. Door shelves (not on the ice maker side) are large enough to hold 2 1-gallon containers each. Freezer is brightly lit but feels a little small. It seemed to take the fridge a bit to really get cold, but seems to be doing fine now. Be ready, the ice maker can be generous when dispensing and the water doesn't always shut off the moment you release the lever. Overall, satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant
    Cons mentioned:
    Ice maker, Noise

    Rated 4 out of 5 stars

    Nice Fridge -

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice fridge. Ample room, although ice maker takes up a little door storage space. Nice bottom freezer with drawer. Vegetable crisper keeps produce fresh for a long time. The cheese/deli drawer is nice too. The cooling temperatures are even for fridge and freezer. Water dispenser with filter works great. Very easy to clean the outside - no fingerprints. I would have given it five stars, but the ice maker/dispenser will occasionally jam. Two cubes will sometimes freeze together and they won't dispense. It backs up and you have to put your hand up the dispenser to release the ice. You have to have a bowl handy to catch the ice. It happens infrequently. The other negative is that the ice maker tends to be noisy. But in all, very satisfied with the fridge,

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Noise

    Rated 4 out of 5 stars

    Nice look and Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase, very nice Refrigerator and good value for Price. Purchased the whole Maytag matching kitchen set. Cons I have noticed: Sound level when running. The compressor part seems quiet but there is some other fan or motor that runs and is louder than it should be. Can hear it running clearing in the living room. Anyone know a correction for this? It stops when you open the door and starts up again when it closes. Ice maker is a little loud, but I'm fine with that. Not much more than previous brand. Finger/Hand Prints still show up.. Kids. Still love it, but will be asking more questions or have the Running Noise level checked.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is nice and large - great space on the shelves and doors to hold a lot of food. The ability to adjust the shelves is a super plus! We had a large soup pot we had to put in the fridge. We took out a shelf temporarily, and were able to fit it no problem. The deli/snack drawer at the bottom of the fridge is a bit unusual... it is very deep, so a lot of the items you store in it get hidden in the back. Both doors need to be open to access this drawer, which really is not an issue. We LOVE the fact that the water filters that are used in this unit filter just about everything out of the water! We used to buy RO water, but we no longer need to do that! Just use the water straight from the fridge! The freezer section is nice and roomy. I first thought I would be putting my most used items in the upper baskets of the freezer, but since those stay closed when you open the door, you want to put those item you use most often in the bottom bins. The front of the door is stainless, and the sides are grey. Keep that in mind if your unit will stick out. I liked grey rather than some units that have black sides. The one thing that I HATE about this unit is the plate on the front left door that reads "10 Years Limited Warranty Parts". This is a metal label that is stuck on with what appears to be a double sided foam adhesive pad. It is thin metal and it bends. It catches on your cloth when you clean the doors. I do not need to be reminded of the warranty every time I open the door. This is advertising that does NOT belong on my refrigerator. I am hesitant to try to remove it because I do not know if I will be able to get the adhesive off. Don't want to ruin the finish with any chemicals I may need to use. All in all, this is a great refrigerator with very good features.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Sturdy Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 10yr old Kenmore side-by-side with this Maytag. Although this fridge has approx. the same cubic ft. from what I had, the top/bottom style (or horizontal style) does take a little getting use to. The shelves are sturdy and adjustable. The ice maker bin does inhibit some space on the top left shelf. If you have an over abundant of 'tall items', it seems at first they all won't fit, but in the end they do. Due to the more powerful condenser, it's louder than my old Kenmore, but it only clicks on in increments, so it's not totally annoying. Despite the slighty louder condenser, getting use to the interior reconfiguration, the overall features, tight seals and fingerprint resistant exterior was a good tradeoff. Overall, I'm very satisfied with this Maytag and feel it was a good decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Refrigerator, but some caution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator over a year ago. It was suppose to arrive in November of 2018 and it arrived in January of 2019. After about 19 months of use I noticed on the right hand door along where the seal is located, there is also a flap of plastic. This plastic flap has cracked and torn away from the seal. I emailed Maytag, but have yet to hear back.

    I would recommend this to a friend
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