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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,511 reviews
  • Rated 5 out of 5 stars

    Maytag 4.5 Cu. Ft. top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Maytag appliances in the past and they are very reliable and durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good value for the money can’t fit that much clothes into it but you get what you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans but loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. If you have a laundry room somewhere away from your living space this would work for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service the delivery men showed professionalism. They were on time, new exactly what to do. Answered questions unrelated to my delivery put regarding appliances. Very knowledgeable. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was easy to put in… delivery time was on point… workers installed quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what you mean by Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service from the Best Buy associates was excellent. Very informative, quick, and very nice. The asdociates who delivered our washer were great as well. I highly recommend Best Buy for all appliance purchases. 100% better than dealing with Lowe's!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wonderful looking washer, but I’m stuck with it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I begin? Please note, we got our washer new out of a box and when we went to connect it, water was dripping out the back, we wondered if we got a used machine, but we found out that Maytag tests their washers before they package them so they’re not used. They should have a disclaimer about that. Great looking washer for the price looks like a quality machine. The washer takes a remarkably long time to even start the cycle. It seems like it goes through at least three or four minutes checks and balances within the machine. When it actually starts the cycle, the cycle takes over an hour long. There is a quick wash setting that takes over 30 minutes. Also, when washing black clothes, I am finding that it leaves lots of white powder residue on the clothes, and that is with using the recommended amount of soap and the type of soap the washer needs and washing on the highest water level. Overall, I’m not happy with my purchase, but we need to wash clothes on a weekly basis so I’m stuck.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    My my Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my washing machine couldn't have made a better choice got tired of going to the laundromat so I stopped to Best Buy and started strolling then I found a perfect washing machine and I had it delivered to my house on the highway and I'm enjoying myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer was delivered quickly and the non working washer was taken back same day. Delivery men were very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product. Definitely worth the buy. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag top load washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Maytag washing machine is great if you don’t want or need all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Large basket can get nice suze load in. Also love that it has a fabric softener dispenser. So easy to use!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked price ,inventory and features of a top loader at 4 places before buying at Best Buy. Sales girl was very knowledgeable. Delivery guys were great. Love my new washer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating starting process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want a machine with bells & whistles, so thought this would be a good choice. But even following step-by-step instructions, I haven't been able to start the washer without multiple frustrating failures before it will engage and start. I do like the stainless steal drum though

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Worst purchase ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 8 months and needs a new control board which will cost $500

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook at https://tinyurl.com/Maytag-Facebook or Instagram at https://tinyurl.com/Maytag-Corp-Instagram Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product performance and timely efficient delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this at the outlet store as a scratch and dent - just a scratch on the back so it looks awesome. Works very well and we are very happy with our purchase. Also, the final spin is great - clothes take less time to dry.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noise maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is so noisy we can’t hear the tv in the next room. The noise from the water flow itself is what makes the noise outrageous. Wish I would have known this I would have chosen another brand.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DjSlammer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    No Bells and Whistles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a simple straight fordward dryer. It is a dryer. Not a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Big wash bin, nice spin action. Wash time seems a bit long.

    I would recommend this to a friend