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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,511 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WORST machine ever!!!! DONT BUY. They seriously replaced it THREE times before I just switched to an LG and it would’ve been nice if they would’ve price matched for the inconvenience. It would work for about 2-3 days then malfunction, it would repeat the cycle and just keep filling with water. It “finished” after almost 2 hours and the clothes still SOAKED. The same issue with the replacements.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Jenny. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of this washer. It is very noisy and shakes more than I like. I also don’t like that it locks and you can not add clothes if you forgot something.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, CindyH. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Clothes Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes go in dirty and come out clean...just like I had hoped.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crap!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is supposed to be an easy, old time machine but it is a pain to get to start and it still has a sensor that makes it now work properly when washing towels or comforters. We bought this instead of one of the fancy machines because our old fancy machine had way too many settings and sensors and always rewashed 4-9 times when doing comforters or a lot of towels which caused more of a water bill and more electricity. I wish I could return it!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new washer and dryer. The washer holds a lot of clothes and does a very good job of washing. The dryer has many different settings making it easy for my clothes to become completely dry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rugged washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a second washer for work clothes. No issues yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleasedcustomer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great results is much quieter than previous model was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very polite and knowledgeable associates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Working and doing what it’s supposed to do be accomplishing. Using both HE and manual water levels and am satisfied with the HE results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. I like the different fill settings and the quick wash option. It also has different water temps and the option to use just cold tap water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Country girl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the washer and dryer for a couple of weeks but so far, I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY LIVES UP TO ITS NAME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing experience. i love the service at best buy. very courteous delivery people. my old units were carefully removed. the new maytag washer and dryer are great i can't wait to return to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product at a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a decent price. A reliable brand. It's from a trustworthy brand.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A great deal for your money !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet sound, easy to level/install, large bin for clothing and many features, I would definitely recommend it especially for the price

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it installed, it didn't even finish one load and it broke, returned it , didn't even wantvtovtry again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great i love it. The sales man was very helpful and we got in and out with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how large the interior is!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it except for the many things one has to push prior using machine. I feel those many buttons one presses seem as if I press to long it can easily stop machine from working.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with it. No directions with it. Loud and you can't wash a small load of clothes, it will not work correctly.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytaged it just right - wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine - solid and simple - didnt need a lot of bells and whistles and this machine does the job -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product everybody in the house enjoy it.

    I would recommend this to a friend