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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,511 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy old style unit simple to use like grandma

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine, excellent brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine, excellent machine at a good price only at Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Maytag. Iykyk Thanks for the beautiful and reliable washer machine.

    I would recommend this to a friend
  • Cons mentioned:
    Lid lock

    Rated 1 out of 5 stars

    Maytag Washer - Lid will not unlock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a new washer. Twenty five days later, my clothes got locked in the washer! The lid would not unlock. Unbelievable!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Mary. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    10 year warranty is a joke

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this 4 months ago and it's already not working. It doesn't drain the dirty water. Not accepting return at the store. They sent out a tech to look at it and said they had to order some parts. Now, 31 days later, they still do not have the part or an ETA on the part. Had to trow away moldy clothes, not to mention the horrible smell from it sitting there for a month and half. Oh, and they are charging me labor to come out and look at it even though, it is still under warranty. Called Maytag with not other options, just have to wait on the parts and hope the smell can get cleaned out?

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, CatherineC. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Maytag washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the setting on it because I have to restart the washer a lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it doent take long to wash like others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAYTAG the Greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv this product, I would have bought alot sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Installers were very informative.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maytag isn't what it used to be.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this machine over a year ago, I made sure I was a total tech member. I asked the sales person if repairs were free under the membership and he said YES. Now my machine is broken and they want $79 to repair it. Why did you you guys tell me it would be free then? This is the second time I used my total tech and the first time they got out of fixing my appliance and I was out $1800. Now this. Fool me once, shame on you. Fool me twice, shame on me!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Excellence expected, Excellence Delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. The process, delivery, setup. All what I expect from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer replacement went smoothly and old one hauled away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very happy with this purchase. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Maytag, the capacity is much larger than old machine which cuts down the number of loads . Great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, my wife loves them, excellent choice.. we'd definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the washer! And great sales woman! I wish I could remember her name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsom experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome experience. Sales person knowledgeable. Delivery was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great big washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ii absolutely love this washer but once I did self clean it stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine for our new home. Wife loves it no mor laundromat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer does the job. Was also a good value

    I would recommend this to a friend