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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,511 reviews
  • Rated 1 out of 5 stars

    Unhappy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very disappointing! I have washed the clothes on numerous cycles and the clothes are drenched with every cycle. I wish I would have read the reviews before the purchase

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the value. I absolutely Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, 100% recommend , washes pretty good and looks reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag brand is a great product and made well, would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t deep fill

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor must be off as it does not fill to the top even when fully loaded

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We apologize for your concerns regarding the low water level in your washer. Please check the following troubleshooting tips:

      1. Cycle Modifiers and Water Level Selection
      Modifiers: After selecting a cycle, you can adjust default modifiers like Soil Level, Spin Speed, and Temperature using the cycle settings buttons. Not all settings are available for every cycle.
      Water Level (If applicable):
      Auto Sensing: Turns the Water Level knob to this setting to allow the machine to automatically sense the appropriate water level for the load size.
      Deep Water Wash: Turns the Water Level knob to this setting to add the maximum amount of water. Note: This option may lead to longer cycle times due to extended fill times.
      2. Bulky Cycle Operation (On some models)
      The Bulky Cycle uses a series of fills while agitating. It may appear to have insufficient water, but the washer will continue to add water over 10-12 minutes as sensors monitor the load.
      Agitation during the fill improves cleaning and helps reach the optimal wash water level. The fill may pause occasionally for additional mechanical action.
      3. Non-Agitator Models (Low-Water Wash Plate System)
      The washer automatically adjusts the water level to the load size, and no water level selector is needed.
      Loading: Load items in loose heaps evenly around the wash plate. Keep the center uncovered.
      Important: Do not add more water. Excess water can cause clothes to float, lessening the cleaning action because the clothes must engage with the impeller.
      4. Clean Washer Cycle
      If you feel the water level is lower than when you first started using the washer, run a Clean Washer cycle to re-calibrate the control and reset factory-set water levels.
      Run this cycle about once a month or every 30 cycles.
      Maytag recommends using affresh®, which cleans deep inside the appliance, reaching components like the tub, pump, and hoses.
      If the above steps do not resolve your concerns, we are happy to review them further. Please contact us directly via Facebook at https://tinyurl.com/Maytag-Facebook or Instagram at https://tinyurl.com/Maytag-Corp-Instagram MaytagBrand

  • Rated 5 out of 5 stars

    Awesome dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this dryer has been amazing, it does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product. I would recommend, it handles a large volume of laundry.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Washing machine

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, product. Will definitely tell everyone Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer for Older Adult

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Buttons were a little confusing at first for an older adult. Good size for someone who may not be able to reach inside bigger washers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly im iust doing this review for the points. But the washer is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers did an excellent job. Machine works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality machine delivery and installation were great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Truth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's loud and takes a lot of time to complete a large load.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DonaldT. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to used, but is too bad on load, Because don't squeeze well, I don't know if is just thus product come bad or all the brand.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Kevin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product meets our expectations, we recommend this washer to anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unloyal company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They promised us a gift for each appliance but only sent one, they robbed us, they lied to us

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 3 out of 5 stars

    LOUD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one thing to say " LOUD" okay you want to say more "LOUD"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big drum. It has all the basic settings that I need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfaction with lack of delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't know, I've been baking trying to get delivery reschefuled since 5/8. Supposedly have a dekker date of 5/28. If it's not i will cancel my order and card and no longer do any business with best buy.

    I would recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We are sorry to hear about this concern with your Delivery. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to be replaced within the first few washes. Beyond loud!! Defective machine. Stayed with Maytag but bought a different model.

    No, I would not recommend this to a friend