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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,511 reviews
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good machine sensor acts up all the time can’t just turn on and walk away or machine will run all day. No hoses when delivered. Emailed bit of course had no respinse.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Worst buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst buy I ever brought.. I will never ever buy this again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations. MaytagBrand

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    This washer is worthless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this washer. I can’t get it to work most of the time.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, GinnyY. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Jet noise!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely loud with horrid banging. Intolerable! Do not buy.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, RickG. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Only lasted 1 year before breaking

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1 year, was told by Maytag issue was covered by out of warranty quality program . Still got charged after repair was done

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on this machine and I am very pleased with how well it cleans.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes a grinding noise at time that doesn't sound good for a new machine. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    10 days in already issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for this washer in store on 3/25/2023 it was delivered on 3/29. It seemed to be working fine. I have barley used it, when i did it seemed great. Now today on its 10th day with one t-shirt in there the door wont unlock. Door lock light stays lit up. I have unplugged it many times and know changes. Im so upset.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, RachaelA. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Returning to store

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there was a 0 button would rate it at zero. This machine is a nightmare takes hours to start and let’s talk about the hours to wash. Save yourself a headache do not order. My machine is going back I hate this machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine holds a lot, but very noisy and shakes a lot.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, SherryB. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Good Basic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a basic Maytag which is what we wanted. It spins very efficiently so the clothes take less time to dry.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the noisiest washer I have ever owned. The cycles are noisy as well as just closing the lid!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, PamelaG. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to ise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It's super easy to use! I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wash machine/ Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice machine & is easy to work.It is very nice in looks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy. Beware! Do not buy this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Maytag washer controls the value of water you can apply to your dirty clothes. YOU can not add additional water . Consequently if your clothes are not clean you must use twice as much water and electricity to wash the dirty clothes a second time. Very bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not received

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not received yet was scheduled delivery on 26 Feb. 2025 rescheduled on 05 Mar.2025 but had a death so now scheduled for 12 Mar. 2025

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed on time. It works great, highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Weak Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad choice choosing this washer. It’s not designed to clean oily clothes. My son work on Vehicles and his clothes can get very stain with motor oil. I have been very very disappointed since I had this machine. This washer does not deserve 1 star and I’m giving it a 0.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Barbs. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, straightforward. Loads finish fairly quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working after only 2 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very disappointed. I only had this washer for 2 weeks and used it twice and now its not working. The lights are on but when I press to start it just clicks a few times and nothing. I replaced a working washer that I had for 15 yrs for this.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, NikkiB. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand