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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,511 reviews
  • Rated 1 out of 5 stars

    Do NOT purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked okay for awhile, but now my load comes out of the machine and there are clothes that aren't even wet! I have tge 5 year warranty, but cant seem to get through to anyone. When I do, Im told to call a different number. Why am I being paid to be be outsourced while waiting weeks for service.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MEB65. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great affordable washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable washer!!! Easy install. Easy to smuse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to review the item when I'm waiting on maintenance to come fix the cold water valve. Waiting to do laundry til that's fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Maytag products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer will be delivered 12.21; however, the new Maytag dryer (that has been delivered), is PHENOMENAL!!!!! Lovvvve my new dryer; dries my clothes much quicker than my old unit, which was worn out. I cannot wait to get the washer and I know it will be as GREAT as my new dryer!!! Thank you Best Buy for a wonderful product!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little washer for the price. A little noisey

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Extremely Noisey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washing machine I have ever owned. Very loud and noisey.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Don’t buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this. Very disappointed. Had for only one day and it stopped working. Returned this machine and bought a Samsung which I love. Sorry Maytag ( Whirlpool). You lost your good ratings !!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Maytag set thus far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this Maytag washer/dryer set. Washer washes well with different cycles for your needs. The dryer dries very quickly. I live in an apartment and it is perfect. Minimal noise -have had no complaints. Best Buy technicians did a wonderful job standing by delivery and set up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY THIS WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful..... Had to get a new one straight away becuse it wasn't ringing out the clothes. A few weeks later it is happening again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed the return/exchange date by 3 days and Best Buy wouldn’t honor an exchange. I’m a total tech member and wanted to exchange it for a bigger model. I wouldn’t waste your time because the call center workers are not helpful at all.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Ridiculously noisy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it! The noisiest washing machine we ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maytag Top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product. Having to call a technician. Don’t think I will keep this product.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send it back it did not drain at all Didn’t realize it until I have a check different settings just a normal setting it drain, but not the other settings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted a simpler machine we less electronics on display panel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ArmandoRII

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have a small trouble in washing by little spot soap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this machine in June. It’s September and the controls don’t work. It doesn’t just start. You have to turn it completely off, twirl the big dial several times to reset it and try again. I totally miss my old machine. Why can’t they make a machine that turns on?

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, SusanT. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase!This is a push button and they are not user friendly.I’ve tried to return but no success

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Back to maytag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely recommend to anyone looking for a new washing machine!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer does not work. Very disappointing. Repair company ordered the parts but not readily available. I would like to return this machine since it’s defective.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Lots of problems so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a lot of trouble. May need to return. Incredibly noisy with banging, whirring, squealing. Looking for causes on my end.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, FrancesB. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand