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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,511 reviews
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery people are very rude and I would not use them again

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello KarenS, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Don’t Buy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk…broke after 2 months. The buttons are terrible to use.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Derrick, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    Do not buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever, broken on the very first time it was used.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Raudelhino. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We sent it back. It wouldn't start. Do not buy it at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deborah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not spin sell at all. If I could I would return it

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DeborahR. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    When the machine is a New is too loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine makes too much noise and is very loud machine, and I know it was just loud.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, OscarMartinez. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cleaning performance, Ease of use, Price

    Rated 5 out of 5 stars

    Excellent Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, performance, size, easy to use and price is great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    A great family washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this washing machine for about a month. I like the simple dials on the machine. I love that it is a top loader. It works well, although the clothes come out very wrinkled. As a single person, I think I bought the wrong size machine. This one is too large for the kind of washing I normally do. On the other hand, I need to do fewer loads because of its size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over an hour to wash a load of clothes. The machine seemed like the sensors were confused. The delivery men didn’t level the machine. The new hoses they put on leaked.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JeannaC. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Maytag washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very loud. Washes good but too loud.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, James. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Lid lock, Noise level, Start button

    Rated 3 out of 5 stars

    Maytag Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but lid is flimsy and the noise is much louder than the next upgraded style of Maytag. Starting it is a bit tricky also. Having to hold down buttons to a certain way. But if you want something very basic ,no bells and whistles no extra expense this is a choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary Error Codes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Error code when originally bought, needed fixing. There was nothing wrong, the unit thought there was a draining issue

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, pokemqn. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has a great capacity! It works very well. I have not had any problems and would buy this brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Clothes Come Out Clean!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was amazing and this washer is much better than the front load high efficiency washers as the clothes come out much clear since it does use the right amount of water which you can control from the panel depending on your load. I really love how the clothes come out of the washer. The mode for delicates is great! The best part is the depth of this washer because I don't have to worry about whether the blankets will fit as it has a huge capacity!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Read the four star complaints before purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad you cannot test drive a washer or trusting you are going to get a good product by researching reviews online. The washer we wanted was on backorder and our washer had already broken. Read all the reviews good, bad and in the middle. If you do you will see things that stand out even through the 4 star reviews. Number one is this thing is NOISEY, has a buzz to it which is very annoying, buzzes through all cycles. I would not buy this machine if your laundry room was inside your house. Two, laundry softener has to be diluted with "Warm water" before you add it????? Who's going to do that??? Three, on spin it seems slightly unbalanced, doesn't walk the floor but it shakes a lot. Four, just opening the lid you see how cheap this machine is. I feel just starting to use it we made a mistake, good news is we are old and should die soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, large capacity, handles everything with ease. Don’t have to worry about overloading the washing machine anymore

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    WASHER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT MACHINE NO PROBLEM EASY TO USE LIKE IT BIG HOLD ARE LOT OF CLOTHING AND WHEN IT SPIN IT SPIN EXTRA DRY

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience was good. The machine is as advertised getting the clothes clean. The machine is quiet even in spin cycle.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very good except for it being a little loud as others have reported. The spin cycle leaves the clothes very dry reducing time in the dryer. Washing time is a little longer than the older Maytag washer it replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Reliability

    Rated 1 out of 5 stars

    VERY disappointed in Maytag, shop other brands.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Maytag washing machine started making horribly loud noises within 2 weeks of purchase and the person they sent to fix it didn't fix anything. I gave up. Now less than 5 years after purchase it inexplicably decided not to turn on. I'm never buying Maytag products again. They offer warranties but don't even have personnel to send out to fix broken machines that are still under warranty and their outsourced repair company charges $145 JUST TO LOOK, but not repair anything. Avoid Maytag.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand