Customer Ratings & Reviews

Summary: The product has very much improved this year in usability. On PC, Android and iOS, the features are easy to navigate and robust. On MacOS I found installation to be troublesome on Ventura but eventually got it working. Like many security products, there are ads for upgrades and many of the features are web based. With unlimited licenses, this is a good product and the VPN is a great feature. Family management is easy to use but limited. Pros: Robust feature set Easy to use (except for Mac) Available on all platforms Great interface Good VPN Cons: Intrusive ads Installation on MacOS not for a novice user Unable to add folder exceptions, only file exceptions Installation: I received a downloadable link. On PC installation was easy and simply involved downloading the link, entering your serial and then exploring the app and updating permissions as needed. Installation is just as simple on Android and iOS with the only modifier being to install a VPN profile. MacOS was tricky though. I installed the software on the latest version of Ventura, of which McAfee does not have specific instructions for as the menu layouts have changed in that OS version. The app provides some instructions to use finder to find specific files and add them to the privacy and security folder. I followed all instructions but the program would never properly load or activate some features. I uninstalled (another long process of finding multiple files in the file system and deleting them, using instructions at McAfee.com) then reinstalled the software and after a few tries it took all the settings to get it operational. The process could use some streamlining and McAfee should come up with an uninstall tool as other antivirus companies have done. Use: I was very impressed with the PC and Android versions. The layout is intuitive and pleasant. My only concern is most of the privacy monitoring features are web based and require a lot of setup to get working properly. After that is done though, you have a lot of powerful privacy monitoring tools as well as a great software suite. The VPN works well with only a minor impact to my overall speeds. Scanning is fast and doesn't seem to bog down performance. When trying to exclude some crypto software from scans, I could only exclude specific files, not folders. This made the process tedious. Mac, iOS and iPad OS are extremely basic. The Mac software has scanning and VPN but less overall options than the PC version. iOS versions have only VPN and remote admin functions. Of note are advertisements. On the PC I received constant pop ups to activate certain features or upgrade to different subscriptions. I got annoyed by these and I did not see an easy way to disable these as you can turn off security related alerts in the settings but I saw no feature for things that recommend upgrades. Family security: The nicest feature of this security software is that it can be used on an unlimited number of devices. But, unless I missed something, it appears if you use it on another adult device such as your spouse, it will require the login for the account owner which I would say is a security hit right there. Second, the family management app (Safe Family) is only for managing child accounts and is a separate download from their website. Once you are using the software it is pretty decent. It allows for quick pausing of devices and specific app disabling. What is a little too simple is permissions for managing usage time. You can manage allowed hours but not time limits within the day. For example, 1 hour limits. Extras / Notes:: The Mcafee website allows for downloads or access of extras with your subscription. Items I saw listed are the True Key password manager, access to Family Safe, individual VPN downloads (also included in the McAfee Suite), ID Monitoring and Personal data cleanup. Concerning True Key, it is a pretty good overall password manager and even supports Windows Hello. The only reason I will not use it as my primary manager is I do not see any option for password sharing with family members. Last, on Mac, it appears to be a native ARM app which is nice for performance and battery life as can be seen in Activity Monitor (listed as Apple, not Intel)

McAfee has been around for decades. It's one of the first antivirus software packages I remember having on my fist personal computer. What I liked about this suite over another popular rival is the fact that they don't have constant popups trying to sell you on something the software should already include. Telling you you should run a check on "this" and when you click to do it, it turns around asking you to purchase an add on to do what it told you should check in the first place. Starting up and filling in everything on this suite was short and sweet. It had a very nice layout where you just went down the line filling in your items you want covered, whether it be an email address or social security number to see if it was included in a breach or the dark web. Immediately upon inserting my email it popped up that mine was compromised a while back on a few different occasions. You can also add multiples to each category. It has a tracker remover to keep sites from tracking your usage and includes a VPN you can use as well for more privacy. Overall I think it's a great package and they've made it easy for most anyone to use and comprehend. I'd definitely recommend this to others

This McAfee+ Premium Family with a 1 year subscription does more than I expected, and I’m glad. It can be installed on unlimited devices. I installed it on my PC laptop, PC desktop and two smartphones. The features that this software subscription provides are great, because it not only tells you about information out there on the Dark Web, but about data breaches where your information has been leaked, and exactly what information has been leaked, and how to fix and remove it. It has virus protection, a VPN, which is a virtual private network that keeps your location and data safe on public networks like wifi in a restaurant or store, and it also keeps your browsing safe on your devices at home too. It has a Tracker Remover that removes trackers that you get from surfing the web and on some gaming sites. It has Personal Data Cleanup, which goes out to more than 40 websites that sell your information. This is important because anyone, anywhere can search for you or some of your data, and then buy it from those sites. It has ID Protection that will search for the information you provide, including: 5 email addresses, 10 gamer tags, 5 addresses, 10 credit cards, 10 bank accounts, 5 phone numbers, 5 insurances, 1 drivers license, 1 mothers maiden name. I have one of each and it found over 290 places that at least one piece of information was listed. I’m in the process of removing them. It does take a while, but it’s well worth it. It gives you instructions on how to do it all. It’s a great software subscription that I plan to keep. I do recommend getting this if you have any kind of online presence, including those that just have email.

There are a lot of computer safety products on the market. This covers most of them. Setup is pretty easy. I received a digital download you may not. You do need to remove old antivirus and firewall protection you may have installed. There is a long setup, depending on what all you want to initially install and what you want McAfee to look for. On the identity monitoring I entered in my emails and name but not my SS#. I do not want to have that in another place. I know one of my email addressed was on the dark web, McAfee did pick that up. My other information I put in was not on the Dark Web. You should always use a VPN when you can at home and for sure when you travel. I have Nord VPN and compared it to McAfee. They are both very similar in functions and reduction in speed. But McAfee may track your information where Nord is less likely. By default the Kill switch for the VPN is turned off. The kill switch stops the computer from sending traffic over the internet if the VPN shuts down. The Firewall I set let McAfee do what it thinks is best. There is a safe site check McAfee wants to add to your browsers. The antivirus is pretty simple. 2 things that McAfeee could have added. Malware detection. A password generator, or a place to store passwords The price for this is pretty steep. But it is for unlimited devices like other computer safety products

McAfee has always been a very good antivirus protection. This Premium Family is absolutely the best all around for home computers, tablets and mobile phones. I have already put this on 2 computers, 2 tablets and 2 phones. If there is an issue, you get a message and it instructs you on what action you need to take. Online or phone assistance is available 24/7. Unlimited devices make this software a must have. I got the full version to try out for one year (very low price). I believe it will go to $169.99 after the first year. I have no issues at this time. Simple instructions and online and phone support.

This is product is great and easy to use. I have had other antivirus products and not work as well as this one. It's easy to use and install especially for other people to use as well with the premium family plan so I would recommend this to anyone looking for antivirus for their home.

INTRO McAfee + Premium aims to be your 1 stop shop for any PC, any device, any browser, any location safeguard against malicious web threats. McAfee has combined all their add-ons into one comprehensive threat protection suite. Having used anti-virus software from many different manufacturers over the years, including McAfee, Microsoft, Norton, BitDefender, Avast, AVG, etc., this is the most complete and all-encompassing protection package I’ve seen to date. INSTALLATION Having been a McAfee user on and off throughout the years, this was the most issue-free installation of McAfee I’ve ever used. The digital download is an installer that walks you through creating a McAfee account and getting basic antivirus protection installed and active. At first, I thought this was a letdown, with McAfee only installing its core components, but after installation and thinking about it for a while, I have decided that it is the best way to present their product. Instead of trying to bombard the user all at once with every single option that is available, McAfee wisely chooses to limit the initial installation and allows the user to customize it afterward. Not only does this make it faster for the user to get up and running, but also makes for smaller downloads and less of a chance of something going awry during installation. Taking it one step at a time is smart. Furthermore, since McAfee doesn’t provide you with unlimited licenses for all its components available in the + Premium plan, the user can install only what he or she needs and save the limited licenses for other devices. As I mentioned earlier, the items offered with the yearly subscription is extensive. These items include: McAfee Antivirus (of course), TrueKey (a password manager), Parental safeguards for kids, a VPN with unlimited data, Dark Web Monitoring, and Personal Data Scans. Not only are these items available for the PC, but most are also available for your mobile devices too. AWESOME!! McAfee has done an excellent job of making the setup process as painless as they can. I would still recommend some basic knowledge, especially when setting up a password manager and a VPN, but McAfee should be commended on their ability to make the software easy enough to navigate and configure even a technologically challenged person would be able to set it up with little trouble. Good job McAfee. NEGATIVES As thorough and all-encompassing as the McAfee + Premium software is, it isn’t without its faults. Negative #1 – Just the basic load of McAfee, without checking any options of VPN, child safety software, password manager, nothing, starts no less than 20 different processes running. Adding any additional software options during the download or after, will only add more items to the list. A machine that is marginally capable or starting to show its age before installation, can be brought to its knees. Negative #2 – I find the McAfee homepage a complete mess. I absolutely hate logging in and using it. McAfee tried to make it easy on the user presenting them with just the most basic information, but each time you click on a menu item, it feels like you are going to a whole new website. There is just no cohesiveness to the design. Furthermore, the goal of making the site easy to digest is also a detriment. A user really must do some specific digging to get to the core of their software. Dark Web Monitoring is the worst. I get that McAfee is trying to make it easy for all users, but they really need to rethink their design. It’s OK to have a basic and simple landing page but give the user the ability to easily get to more detailed information from that landing page. Negative #3 – While this is billed as a family package, understand that it may not be enough for your whole family. Take the Identity Protection homepage for example. There are numerous instances that McAfee’s “Family” package isn’t enough. Your purchase of their most comprehensive and premium product (also their most expensive) only gets you the option to monitor 1 SSN, 1 DOB, 2 Driver’s Licenses, 2 Health ID’s, 2 Passports. Hmmm. I would say 2 would be the bare minimum for a “family” plan, but only 1 SSN and 1 DOB stinks. There is more than 1 in a family. You, the spouse, but no kids? Very few “families” are without kids. Even so, the “family” package doesn’t even get you the ability to monitor a spouse’s most critical information. FINAL THOUGHTS McAfee threw everything, including the kitchen sink at this. I’ve said it several times before in this review, this is the most comprehensive antivirus and identity protection suite that I’ve used to date, and I’ve used a lot of them in the past. Even with all it has to offer, I cannot give the product a recommendation for the following reasons: First and foremost, as you would expect, Windows Defender. While Windows Defender is nowhere near as full-featured and comprehensive as this McAfee suite, Defender does its job and does it well. I have been a Defender user since introduction and have yet to get a virus or have malicious software compromise my system. Knock on wood. I hope I didn’t just jinx myself. A product that bills itself as a family package should take care of the ENTIRE family. I get it, you can’t have unlimited everything, but having the ability to only monitor 1 SSN and 1 DOB isn’t family. The family part of this product is too confusing and misleading. The “Unlimited Devices” is only for antivirus. In addition to the limitations for monitoring, you only get 5 VPN installs and 5 TrueKey installs (McAfee’s Password Manager). That isn’t enough. I would let the 5 VPN’s slide, but 5 TrueKey licenses isn’t enough. Lastly, the McAfee website stinks. It is too confusing and convoluted to find information on your product and purchases. It took me almost 5 minutes just to verify the information in my previous paragraph. That is unacceptable. There are very few websites I can say need a complete overhaul, but the McAfee website is one of the worst I’ve seen in a long time.

McAfee ain’t virus is a great software. Not bloated as much as Norton. Uses little resources and gets the job done. I recommend using this on windows PC.

Works well, easy to use, saves me time and worry about possible threats to my laptop and all of my data

Best antivirus software. Been using many years. Highly recommend.

Easy to install. No issues to date. I have it on three computers so far.

This product works great. Will be renewing when the time comes.

No complaints. This software is seamless to install and it operates as advertised. Simple and effective

Great product for protection of all computers in the family. The code was received as soon as i clicked buy and it was easy to install

Good option for protecting my computer from viruses

Easy install on all of our devices, laptops, tablets and smartphones!

comprehensive protection for your entire family, ensuring everyone stays safe online. With plans that cover all your compatible household devices, you can rest assured knowing that your loved ones are protected from a wide range of online threats. It includes Text Scam Detector, powered by AI, to help avoid risky links in text messages.

It works well. I would recommend it to everyone. Price is responsible

Great dependable product fast easy setup. Love the ability to share across family makes it easy to share with 2 kids that are in college out of state. Protects our computers which drive our ability to handle work and school.

Very good protection. Will continue to use this product