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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,289 reviews
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent little headset with a price you can’t argue with. Nothing fancy just good for communicating. The audio quality for your own voice and the voices of the people you’re playing with are really good. It gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great microphone headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is of great quality. I would recommend this over an expensive brand. No need to purchase a more expensive set when this one works just like those.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is a good purchase. It does the job it was bought for. Nothing spectacular. But does what you want it for. Decent clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong buying this headset made by Microsoft great sound last a long time no battery’s needed plugs right into your Xbox controller

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better Headset than box set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to the headset included with the xbox, but this one just fits better. Contemplated getting the over ear headphones, but this one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my two year old headset and replaced it with same. Great for people that want a simple headset. Volume controls and mute on dongle very handy.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    They work fine - for a time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a second pair to replace a set that stopped working. And these also stopped working around 5 months into use. Maybe my son is just hard on them, but I ended up buying a more expensive, more durable set and they are still going fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected however the durability of this item is terrible and its silly that Microsoft has yet to release a wireless (cheap) alternative to the wired headset like how the 360 had an inexpensive wireless earpiece.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset, although it is wired to the controller, it is one of the best headsets I've owned for the price. Sound is good, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with these for the price. Not looking to spend a fortune because my pups tend to get a hold of them at some point.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Second time around...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second headset I've purchased as the first one started having problems. The sound would come in and out and start getting fuzzy. I would recommend getting the warranty- but then again they are relatively cheap to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Same as original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is a great replacement when your original headset goes bad. If you are expecting bells and whistles, this is not the headset for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Affordable....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great sound, not to big not to small. Always get the warranty just in case and make sure you buy them @BestBuy best warranty ever..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for chatting online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great headset for just chatting with friends. It's not a turtle beech headset but for just chatting it's great! Plus cheaper than GS

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Temporary Quick Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth headset that I've had like this and they usually don't last more than 4 months. The connection between the wire and the puck can give out if accidentally tugged wrong. They also quit working without any signs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This default headset definitely does the trick. Bought it for my fiance so she could talk in party chat. Upgraded to turtle beaches, though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the money..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset if you or you're kids just what something simple and easy to use with good sound and not expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good XBox One Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my stepson so that he could use it to chat with his friends while playing Minecraft. Since this is the headset by Microsoft, no adapter is needed to plug this headset to the controller. He seems to like the headset and hasn't told me about any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this isn't comparable to the high end headpieces but it is good enough just to speak on live and not put so much of a hole in your pocket

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume control

    Rated 4 out of 5 stars

    Nice headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset has a mute, volume up and down buttons. It also has good sound quality. I did have trouble getting the plug into the Xbox controller off once attached.

    I would recommend this to a friend