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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,289 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Good mic for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset recently broke and was looking for something cheap to hold over until I find myself a better headset in the future. Sound is great only downfall is its easily breakable with the headband snapping, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Solid low end heatset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it dose the job well at a low cost. If you have yours the 360 headset you would like this one much more. Better sound, fit and controls right at your fingers vs near the headset

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality, Weight

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, sound quality is great, priced right as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Gets the job done but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this headset gets the job done and overall the sound quality is okay for occasional gamers. My only concern is the quality, i believe it breaks easily as in malfunctions and the sounds are either distorted or doesn't let me hear anything. Maybe i just got a bad batch, overall when it works it works.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Worth it for online gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure there might be better headsets but this one isn’t bad for $10. It gets the job done pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    A good quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is exactly what we needed for my 6-year-old to be able to talk to his friends while playing multiplayer games like Plants vs. Zombies. The headset attaches firmly to the bottom of the controller and doesn't get in the way while playing. It attaches firmly so we haven't had any issues with it falling out. The headset is adjustable to where I was able to get it down small enough to fit on a 6-year-old's head but it also can be expanded to hit the head of a 40 something man. The quality or the mic and headphones are what I expected based upon what I paid -- decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Good mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headset. It’s clear and much more reliable than headphones with a mic. Not the most comfortable, but not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 3 out of 5 stars

    Good sound cheap quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Headset has clear chat sound but the wire is really poor quality. I've gone through two of these headsets and now on my third. If they offer the Protection plan I would recommend getting it. I do like the headset because of the sound quality and it is light weight but the wire keeps getting damaged and the microphone stops working.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew. Had overall positive feedback. Good sound, voice feedback quality, comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe they gave this with the system. Although not the most durable headset, it is way above previous headsets .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Good Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the mic for the price. Comfortable. They break every six months or so though. Recommend getting the protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money they are a good headset. They can wear out sooner than you would like, but still a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Volume control

    Rated 4 out of 5 stars

    fit is not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit pretty well without causing discomfort, the volume and mute are within thumb reach so that is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good standard game chat headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good headset. The mic has enough gain to be heard clearly, without having to eat the mic. Speaker sound is crisp and clear. The business end of the cable is the adapter attachment you would use for the original XBone controller. The three buttons on the adapter connector are mute/unmute (which has an led indicator) and volume up/down buttons. The headset is very comfortable and doesn't feel like a head clamp digging in behind my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Basic chat headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic chat headset, allows for bread and butter function of Party Chat or Game Chat, whenever those are actually working. However, this headset does not hold up well against rage. Insurance is highly recommended at $4.99.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    high quality, comfortable headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality, comfortable headset, good price !!! A+++

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    My headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my XBox One headset at Best Buy. The headset fits well and the clarity in the set is good.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement that is less costly. Not the most durable but worth it for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Exceeds the quality of similar products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones exceed the quality of similar products I have tried. I would like it much better if the headset came with two earphones, as opposed to the one. Also, the sound from the TV is not muted once you plug in. I have tried other headphones that provide that experience. Creates better sound quality to me. Still, a good buy for the price and the warranty purchase is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    My son's first choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and clarity. comfortable during long periods of time lightweight

    I would recommend this to a friend