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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 51 reviews

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Rating by feature

  • Value

    Rating 2.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are satisfied with the easy installation and improved grip offered by the Frame For Surface Duo 2 Bumper. However, many feel the product lacks sufficient protection and is overpriced, with some also expressing concerns about the adhesive and color fading. The limited protection is a significant drawback for many users. Issues with the adhesive and color durability further detract from the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 51 reviews
  • Pros mentioned:
    Installation
    Cons mentioned:
    Protection

    Rated 4 out of 5 stars

    Would suggest with used with a skin.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to install and offer limited protection but I would add a skin to protect the entire device outside with these bumpers. (See photo). The bumpers can not be removed and reapplied so make sure you take the time to install them. Overall am very happy with them as they are better than nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the edges really well. It sticks to the edges great.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Installation
    Cons mentioned:
    Protection

    Rated 2 out of 5 stars

    They are literally what you see!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have for grip but I would not get these and expect protection of your phone. Aside to that they look nice and are easy to install and protect the edges and also make it so the back doesn't slide when you lay your phone on a flat surface. So I'd say it offers "some" very very limited protection but not much more than that and extra grip on top of looking good. I'd give em 5 stars if they cost only $5 but because they're much more than that and really don't offer much I'd give em only two stars and even that's being generous for what you're really getting. I'd only recommend them because of the grip they provide and the look only. If you're going to get a case, I would not bother.

    I would recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was not tested enough. Gets dirty easily and you cannot clean the dirt marks. Scrapes off easily if you try cleaning. Also, I doubt this offers much protection at all. I will not recommend buying this at full price. I use a pouch that I bought off ebay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bumper To Bumper

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like bumpers until I got this bumper for the Duo 2. I did not install the bumper for my Duo 1. I like the way this bumper makes the skin stand out.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Protection

    Rated 4 out of 5 stars

    Should be included with phone - Overpriced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame works exactly as advertised. Attaching it to the phone is almost mistake proof. It gives some protection to the phone edges and provides something to grip when opening the phone. However it is very overpriced and only gives minimal protection to the phone. It should be included with the purchase of the phone. Fortunately I was able to purchase it and the charger (which should also be included with the phone but isn't) at a 2 for 1 sale with reward points.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Installation
    Cons mentioned:
    Protection

    Rated 5 out of 5 stars

    Good grip solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It made my Surface Duo 2 easy to open. It doesnt offer protection overall but I already know that before buying it. Works well for the purpose of anti-slip while holding the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Good but overpriced

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for what it is, an overpriced lightweight bumper that provides extra grip plus a little protection for the edges which shouldn't be underestimated. It fits perfectly, it's super easy to put on, it looks like part of the original device, and the packaging is pretty cool. Only real downside is the silly price.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive, Price

    Rated 3 out of 5 stars

    Does what it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I does what it is supposed to do, protect the edges of the Surface Duo but I really wonder how long the adhesive will last day to day. It is only held onto the phone by the tiny glue strips on the inside of the bumper. Awful expensive for such a small item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Overpriced bumper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bumper that is way over priced. Easy to installed, not sure how long it will last with just adhesive

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great bumper that is way over priced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bumper that is way over priced. Easy to installed, not sure how long it will last with just adhesive

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great bumper for the Duo!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i was able to buy this on clearance, but it works great with my Surface!

    I would recommend this to a friend
  • Cons mentioned:
    Price, Protection

    Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bumper is way overpriced for what it offers. I cannot imagine this is providing any amount of protection. For what you get, these should be included in the price of the Surface Duo 2 itself. It looks nice. That's a $5 feature.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Frame for Duo 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had the product it was alright nothing more than that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim, solid protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a surface Duo 2, you need a protector. The bigger ones make the whole thing just way too big. This is the right size and protects the edges. The rest should be fine, unless you are super clumsy. I wish they would have made it slicker so it would slide in and out of your pocket easier. That is why I made it 4 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy at your own risk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The parts fell off after a week or two, did not hold for long at all..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 4 out of 5 stars

    Protectiin without hiding beauty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects from drop in all but one corner, while still also showcasing the aetmsthetics of the phone. Would rate 5 stars if they protected that corner, and had a slight overlap on the back and front to protect those areas. Doesn't protect the front or back, but 99% of drops aren't faking flat anyways.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 2 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously? They're just rubber edges stuck on like sticky tape. This is a really ridiculous product. I though that I'd be able to change them out to get a little different color to my phone every once in a while, but nope.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesive, Protection

    Rated 2 out of 5 stars

    4 corners safe and the rest NOT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good if you plan to drop your phone on one of it's 4 corners. The camera bump still exposed. Adhesive for the bumpers with heat and use eventually loses grip

    No, I would not recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 3 out of 5 stars

    Expensive and insufficient for protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface duo 2 only bumper protection available. Could be better but it doesn't cover the entire edge surface leaving some areas unprotected. It should be included with the phone, but for some reason we are out of luck.

    No, I would not recommend this to a friend
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