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Customer Ratings & Reviews

Your price for this item is $399.99
The previous price was $499.99

Customer reviews

Rating 4.4 out of 5 stars with 11 reviews

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Expert reviews

Rating 4.3 out of 5 stars with 22 reviews

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73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Cons mentioned:
    Moldy, Residue
    Best Buy Employee

    Rated 1 out of 5 stars

    Dirtiest Xbox I’ve Ever Seen

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never encountered a more filthy uncared for console in my life. The console i recieved has residue and all over it and brown dirt clogging all vents that smelled like cigarette smoke and wet dog. The cotroller also came with debris stuck in all crevices with it and had a strong moldy / cheesey smell. Controller was also cracked in half and had the casing seperating. Console was functional, and thats why it gets 1 star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Series X A++

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible. Delivery was fast. Quality of packaging was great. The console itself has lived up to every expectation and continues to perform beautifully. I am so in love with this console.

    I would recommend this to a friend
  • Pros mentioned:
    First xbox, Old games

    Rated 5 out of 5 stars

    First xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first xbox ever. Always been a playstation guy, but due to not much ganes of interest on their end. I decided to get one of these and definitely enjoy playing the old cods on it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleek design

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox One and man what an upgrade. Everything looks and runs smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect condition and flawless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refurbished Xbox series x that I ordered came in perfect condition, and preforms flawlessly. In the past I have been leery of ordering refurbished products but this has made me a believer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next level graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i took the leap with upgrading to the Xbox X.

    I would recommend this to a friend
  • Pros mentioned:
    Backward compatible, Dolby atmos, Sleek design

    Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: The Future of Gaming Has Arrived - Xbox Series X Review Introduction: The Xbox Series X has been one of the most highly anticipated gaming consoles of this generation, and I can confidently say that it lives up to the hype. As a passionate gamer, I had high expectations for this next-gen console, and I am thrilled to share my review with you. Design and Build Quality: The sleek and minimalistic design of the Xbox Series X is a sight to behold. Its striking black monolithic design with a green accent and the iconic Xbox logo gives it a sophisticated and premium look. The build quality is solid, with a sturdy frame that ensures durability. Performance and Graphics: The Xbox Series X boasts impressive hardware that allows for unmatched performance and stunning graphics. The console is powered by a custom-designed 8-core CPU, enabling lightning-fast loading times and seamless gameplay. The integrated AMD RDNA 2 GPU delivers exceptional visual fidelity, supporting ray tracing, high frame rates, and 4K resolution. Compatibility and Game Library: One of the standout features of the Xbox Series X is its compatibility with previous Xbox games. Not only can you play all your Xbox One titles, but many games from previous generations are also compatible via backward compatibility. The extensive game library has something for everyone, from captivating exclusives like Halo Infinite to popular multi-platform titles, ensuring countless hours of entertainment. Storage and Quick Resume: The Xbox Series X comes with a generous 1TB custom SSD, which not only provides ample storage space but also delivers lightning-fast load times. Additionally, the Quick Resume feature allows you to seamlessly switch between multiple games, picking up right where you left off, further enhancing the gaming experience. User Interface and Features: The user interface on the Xbox Series X is intuitive and user-friendly. The redesigned Xbox dashboard offers easy navigation and quick access to games, apps, and settings. Furthermore, the addition of features like support for Dolby Atmos and the inclusion of Xbox Game Pass (a subscription service with a vast library of games) solidify the console's value proposition. Conclusion: The Xbox Series X is a true testament to Microsoft's commitment to delivering a next-level gaming experience. With its impressive performance, stunning graphics, extensive game library, and user-friendly interface, it stands head and shoulders above its competition. Whether you're a hardcore gamer or someone new to the world of gaming, the Xbox Series X is a worthy investment that guarantees hours of immersive entertainment. Overall Rating: 5/5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it was a little cheaper considering it’s used and refurbished but I have no complaints. Worked like a champ right out of the box. Did seem to have a bit of trouble getting the controller to pair but after that all was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good gift for a teenager's birthday.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient online shopping. Fast delivery. Great feedback. The console matches the description. Best price.

    I would recommend this to a friend
  • Cons mentioned:
    Refurbished

    Rated 3 out of 5 stars

    Xbox series x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one told me it was going to be refurbished and scratched up and dented

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ab

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is fantastic you it is so fast thank you.

    No, I would not recommend this to a friend

What experts are saying

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Rating 4.3 out of 5 stars with 22 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, price, size and design. Editors are less positive about game selection and usability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 95/100 = Excellent quality.
  • CNETOscar Gonzalez on September 8, 2023

    Xbox Series S 1TB Review: New Outside, Almost the Same InsidesThe Xbox Series S 1TB launched on Sept. 1 for $350, slightly more than the original $300 Series S, which is still available to buy and will sometimes go on sale for $250. The new variant doubles the internal storage of the original S and comes in

    Full Review
  • Tom's GuideRating, 4 out of 5Roland Moore-Colyer on December 2, 2020

    Xbox Series X review: The ultimate Xbox is hereThe Xbox Series X is a current and next-generation powerhouse console, and I can't wait to see what it will deliver in 2021.

    Full Review
  • Digital TrendsChris Morris on May 3, 2024

    Microsoft Xbox Series X review: You're going to want a Game Pass subscriptionA lack of must-have exclusives continues to stall Microsoft's momentum, despite the Xbox Series X being a hardware beast.

    Full Review
  • Laptop MagRating, 4.5 out of 5Sherri L. Smith on November 5, 2020

    Xbox Series X review: The most powerful console in the worldThe Xbox Series X blurs the line between console and PC

    Full Review
  • AnandTechDr. Ian Cutress on February 15, 2021

    Xbox Series X SoC: Power, Thermal, and Yield TradeoffsThis week at ISSCC (International Solid State Circuits Conference), Microsoft presented a talk titled ‘Xbox Series X SoC: A Next Generation Gaming Console', with hardware engineer Paul Paternoster presenting. The 30 minute presentation covered a

    Full Review
  • AnandTechBrett Howse on November 5, 2020

    The Xbox Series X Review: Ushering In The Next Generation of Game ConsolesWhat makes a console generation? The lines have been blurred recently. We can state that the Xbox Series X, and its less-powerful sibling, the Series S, are the next generation consoles from Microsoft. But how do you define the generation? Just

    Full Review
  • Tech AdvisorRating, 4 out of 5Dominic Preston on November 10, 2020

    Xbox Series XThe Xbox Series X is the most powerful Xbox ever, but outside of the game-changing SSD most players won't see a reason to upgrade - yet.

    Full Review
  • T3Rating, 5 out of 5Robert Jones on August 13, 2021

    Xbox Series X review: Microsoft's next-gen flagship ratedRead T3's Xbox Series X review now to find out if this is the next-gen console you should buy

    Full Review