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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 19 reviews

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68%
would recommend
to a friend

Customers are saying

Customers enjoy the Lumia 520 with 8GB Memory Cell Phone (Unlocked) for its affordability. It is considered a great budget-friendly option that works well for basic smartphone needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great budget phone with him a great camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Windows Phone and would recommend this one to anyone who wants to have a good service device for a budget price. I give 5 stars for the phone, but nearly 3 for the purchase process and the box, my phone was delivered. It looks like someone returned this item, it was placed in the not original box and sent to me. Big no no for me to order the same way from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Durability

    Rated 2 out of 5 stars

    Fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite good Not very strong and lack style Battery is bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Great keyboard

    Rated 4 out of 5 stars

    excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, easy to use and the keyboard is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is very simple and not complicated.my father is using it and he is happy with it...

    I would recommend this to a friend
  • Cons mentioned:
    Software issues

    Rated 1 out of 5 stars

    Nokia Lumia 520 problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nokia Lumia 520 unlocked phone. Three weeks later and after spending hours online consulting and searching forums for info and having help of two networking specialists, I am still unable to input workable APN and MMS information. Therefore, the phone has no data connection and cannot send picture attachments with a text message.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good inexpensive Windows smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inexpensive Windows smart phone. This was ordered as a replacement for my son who had broken the screen on his existing Lumia and did not wish to relearn how to operate it. It was inexpensive and he has a history of breaking phones, so all things considered this was a good solution.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a great product. price is more when compared to features available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Experience

    Rated 4 out of 5 stars

    Good to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful experience in using the phone .. love it

    I would recommend this to a friend
  • Cons mentioned:
    Apps

    Rated 3 out of 5 stars

    Okay phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Not as many apps available for this format as compared to android.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    It's awesome for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son and he loves it. It's a fast phone and he likes the designing . It's pretty thin . The only thing that's not to good is the Camara

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Perfect condition and no issues; would recommed to others.

    I would recommend this to a friend
  • Pros mentioned:
    Strong

    Rated 5 out of 5 stars

    The product is good for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very awesome phone. Nokia is a good brand .The phone is also very strong compare to other phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unlock Phone for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old phone so I decided to buy a new phone great features. I would recommend this phone to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all the basic requirements of a smart phone. Good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and no complaints till now. Good to buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried turning it on it never worked so I had to return it and get a different phone. I didn't get back this one due to the experience with the first one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Great keyboard, Price

    Rated 5 out of 5 stars

    Light and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is cheap and works great for everything I would need a smartphone to do. I love the Windows 8 interface and it has great touch response. I recently updated my phone's software version to Lumia Black and I love that as well. The only thing that I am unhappy with is that when I put my wireless carrier's micro SIM card into it, I am not able to get 4G or even 3G network speeds. The provider has 4G where I live but since the phone is a 3G phone, I can't pick up this network. This is not so nice and my cellular data speeds are very slow. The only other thing is that if I set it down on a hard surface with even the slightest bit of force, it immediately shuts off. The worst part is that sometimes won't allow me to just power it back on. I need to occasionally take the back cover off and remove and reinsert the battery in order for it to power on. I'm not sure why it does this or if I just have a defective device. All in all, this is a great phone for the price. Don't be fooled into thinking that the price deems it a cheap phone. It works great, has a good battery life, and is fast and easy to use. I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Camera, Software issues

    Rated 2 out of 5 stars

    very cheap quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of using this phone the software started to die. The function for speaker and 'end call' stopped working. The supplied USB cable will not let you transfer anything between your PC and the phone. I tried to use then the Bluetooth option but it is only for exporting not importing contacts and pictures and etc. The battery life is very short ; I had to charge daily and I use phone only 3-4 times a day for 5-15 min. Also, to make a call you have to select your shortcut you created but then you need to select call.. instead to be dialing immediately. Tried to take pictures ... very low quality and pixelated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pitiful excuse for a phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I EVER had. The speaker phone is the poorest quality imaginable! You literally have to hold the phone to your ear to hear it when speaker phone is activated; hence, defeating the purpose of "speaker" phone. What's more, I can barely hear the person on the other end when on a call. DO NOT buy this phone...it is horrible and terrible! I was totally shocked that this low budget phone doesn't even have the functionality of texting to more than one recipient at a time. Ridiculous! PLEASE do not waste your time or money.

    No, I would not recommend this to a friend
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