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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 130 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the keyboard quality, fingerprint reader, and long battery life of the Modern Keyboard with Fingerprint ID Wireless. Many appreciate the ease of use and the comfortable key feel, describing the keys as crisp and responsive. While some users experienced minor connectivity issues, the positive feedback on the fingerprint ID feature and overall design outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 130 reviews
  • Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the HEFTY price tag, this thing is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I as hesitant on buying this. I had actually purchased a Logitec the day before but it was having connection issues and I took it back. I didnt want to spend this much on a keyboard but the flat keys and overall design drew me in. I do not regret this purchase one bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Construction quality is great, able to type slightly faster-did typing tests. Just wish it had backlighting. Have to reconnect each time with my personal and work computer when I'm switching on and off.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great shout-out. We're delighted you're loving the quality design of your Microsoft Modern Keyboard with Fingerprint ID. We appreciate your honest feedback. If you haven't already, we highly recommend getting to know Windows Hello for an even faster sign-in to your favorite Windows 10 devices. To learn more, click here: https://support.microsoft.com/en-us/help/4028017/windows-learn-about-windows-hello-and-set-it-up.

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Looks sweet but takes a bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks sweeter than most standard keyboards but it's thin profile makes it into the realm of, is it worth it. As a vain person looks win over and it stays. Looks very modern but lets face it, it is just a keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is very compact yet has great key spacing and very responsive to each key stroke. Connection via Bluetooth was simple and easy, found keyboard immediately. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint reader

    Rated 3 out of 5 stars

    It works but laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Wireless Rechargeable Finger print scanner Con: Severe lag, both in scanning finger print and typing responsiveness

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is very well made. The keys have the right amount of travel, are quiet and have a rubbery feel/texture. You can use it wirelessly or attach the supplied USB cable and keep it directly connected to your computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi River,

      Thanks for taking the time to tell us about your experience with the Modern Keyboard. We're glad you liked the design and flexibility of using it wireless or wired. We hope you continue to enjoy the device!

      Take care,

      Amanda
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    works well with surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on Doc with Surface Pro so when Pro is covered and you can't use Windows Hello (Camera) it's great to have the fingerprint login option. Good Keyboard.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad you're utilizing the excellent security features that both your Surface Pro, and Modern Keyboard with Fingerprint ID have to offer. With Windows Hello, it's faster and more secure than ever before to sign in to your device. Thanks for letting the community know about your positive experience!

      Kind regards,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint unlock works great. I wish they make a smaller version of this keyboard without the number keys on the right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This keyboard works for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using it right now. I like the feel of it. I like having the fingerprint ID feature though my Surface Pro does a facial ID of me. I like having the USB hard link.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the great shout out! We're thrilled to hear you're enjoying the fingerprint ID feature on the Modern Keyboard with Fingerprint ID Wireless. We appreciate you sharing your experience and we know it'll help the next person looking for the perfect accessory!

      Cheers,

      Rebecca
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    great keyboard. sub-par finger print reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keyboard portion would have gotten 5+ stars. what lacks here is the fingerprint reader (which is the reason you get this keyboard to begin with...). it takes it about 2-3 seconds to recognize the finger and login. I am an avid user of biometric devices and use 3 types of devices on my PCs at work and home (not to mention my iPhone and iPad). this reader seems to be simply way to slow for 2017-2018

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michael,

      We're sorry to hear that your Modern Keyboard's fingerprint reader has not been meeting your expectations. We'd love to figure out what is causing the stall with your reader, and offer you a solution. Please email us at [email protected], and we can take a look at what's going on.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Over all good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items arrived on time. How ever mouse did not work with Surface Laptop. Returned and got a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Logitech gaming keyboard. I was so sick of pressing the wrong keys while working and finally gave up and bought this. Couldn't be happier

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review! We understand how important a good keyboard is to productivity, and we're thrilled you found that in the Modern Keyboard with Fingerprint ID! We have no doubt your review will help others who are looking for their perfect accessory to go with their device.

      Cheers,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Wish the fingerprint was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the keyboard for typing but I wish the fingerprint Id was better at detecting my fingerprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet keyboard for typists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel, super thin, exudes quality. The option to use it either USB or Bluetooth is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What was this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased this product. There's not even a receipt. You can ship one to me if you'd like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth connectivity!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard, great Bluetooth connectivity! Good simple design and well spaced keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for partner's who types as if the laptop was made by Fred Flintstone or Barney Rubble....pounds!!!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your insights! We hope that the Modern Keyboard with Fingerprint ID withstands the test of time.

      Yabba-Dabba-Doo,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend, I like the color and it is reliable so far

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is nice but I am having lots of trouble connecting wirelessly

    I would recommend this to a friend
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