Customer Ratings & Reviews
- Model:
- EKZ-00001
- SKU:
- 5906800
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the keyboard quality, fingerprint reader, and long battery life of the Modern Keyboard with Fingerprint ID Wireless. Many appreciate the ease of use and the comfortable key feel, describing the keys as crisp and responsive. While some users experienced minor connectivity issues, the positive feedback on the fingerprint ID feature and overall design outweighs these concerns.
This summary was generated by AI based on customer reviews.
Microsoft EZ Reader. Great Keyboard
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best feeling keyboard of 2020. Love the tactile feel of the keys.
I would recommend this to a friendGreat Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I finally replaced my keyboard. This one is great!!!
I would recommend this to a friendWorks Great for Work Tasks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great with my office hardware and software
I would recommend this to a friend- Cons mentioned:Connectivity
Looks great but has issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issues: doesn’t stay connected, can’t use fingerprint scanner with domain, needs to be able to sync on different freq like the mouse. For the money you would think they would have put a backlight!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for taking the time to provide your honest feedback to the community. We're sorry to hear you're experiencing some difficulties with your Modern Keyboard with Fingerprint ID. Our wonderful support team would love to assist, and can be reached here: https://aka.ms/AA4rbq6. We hope to hear from you soon.
Best,
Heather
Microsoft Customer Care
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a keyboard that is not big and clunky, and this fits the bill.
I would recommend this to a friendlike the layout and fel of the keys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as intended and has a good look and feel. ideal for use with surface hooked to dock
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm and I would recommend this brand.
I would recommend this to a friendMs keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless keyboard for my notebook and dock setup. Works great
I would recommend this to a friendLove it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this keyboard! It is easy to set up and it works flawlessly with my laptop.
I would recommend this to a friendQuiet as a mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this keyboard. Needed a new keyboard that wasn’t as noisy.
I would recommend this to a friendAmazing keyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels luxurious right out of the box, a breeze to setup!
I would recommend this to a friendGreat Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My typing speed has increased with this keyboard!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted the Modern Keyboard with Fingerprint ID has been a great fit for you so far. We're so glad this has helped empower you to accomplish more during your day! If you haven't already, check out how to utilize Windows Hello for an easier and more secure way to sign in to your Windows 10 device: https://support.microsoft.com/en-us/help/4028017/windows-learn-about-windows-hello-and-set-it-up.
Happy typing,
Jessica
Microsoft Customer Care
Great screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is bright and easy to read and looks good.
I would recommend this to a friendDoesn’t keep its charge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look and feel of it but I find that the battery doesn’t last too long. Many times I have to start charging it after maybe 1-2 hrs of use.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Vanessa,
Thanks for reaching out. We're sorry to hear you've been having some difficulties with the battery life of your Modern Keyboard with Fingerprint ID. Since the battery of your keyboard should last up to 4 months, we'd like you to reach out to our support team here: https://aka.ms/AA4rbq6, so that we can help you troubleshoot.
We hope to hear from you soon!
Best,
Heather
Microsoft Customer Care
Not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keys intermittent but numerously unresponsive either in wireless mode (Bluetooth) or UBS cord.
No, I would not recommend this to a friendApple design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use finger print ID with my new Dell Laptop
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dwayne,
Thanks for reaching out. We always love hearing from members of the community. We'd like to hear more from you so that we can be of further assistance. Please feel free to reach out to our support team with any additional feedback or questions you may have. You can contact our support team here: https://support.microsoft.com/en-us/contactus/. We hope to hear from you soon.
Best,
Heather
Microsoft Customer Care
blutooth keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the looks of this keyboard,but it was a pain to sync with my computer and it is glitchy and lags often.I will be going back to keyboard with dedicated Bluetooth usb fob.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your experience. We're sorry to hear you've had difficulties syncing your Modern Keyboard with Fingerprint ID Wireless. We recommend checking out this article on how to trouble shoot your keyboard: https://support.microsoft.com/en-us/help/4034571.
If you continue to experience difficulties, please reach out to our support team they are available to help: https://aka.ms/AA4rbq6.
Best,
Rebecca
Microsoft Customer Care
Not a great option for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with this keyboard losing connection randomly. I eventually switched back to my old Logitech.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you have been encountering some difficulties with your Modern Keyboard with Fingerprint ID. We want to help you love your device, which is why we have some great troubleshooting tips for you to try here: https://support.microsoft.com/en-us/help/4034778. If you should encounter further questions or concerns, please feel free to reach out to our support team: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Microsoft Customer Care
Very poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finger print ID does not work when connected with Bluetooth. Wait time for the keyboard to recognize your finger print can be over a minute. Much easier to type in your password.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for reaching out to us. We're sorry to hear you've been having some difficulties with your Modern Keyboard with Fingerprint ID, and we'd like to assist you in any way we can. We recommend checking out this troubleshoot link here: https://support.microsoft.com/en-us/help/4036292. We also have a fantastic support team that is ready to assist you here: https://support.microsoft.com/en-us/contactus/. We sincerely hope this helps.
Best,
Heather
Microsoft Customer Care
- Pros mentioned:Fingerprint reader, Keyboard quality
Excellent Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have both versions of this keyboard, and love the quality and feel. This version has a wired & BT wireless connection which is really nice. I needed wired for my work computer. Still wish they made a non-bluetooth wireless version. This is a very nice sleek keyboard, taking up minimal desk space. It's very solid and responds well. The really cool feature on this keyboard is the built in fingerprint scanner. It works extremely well and is fast and very reliable. What's really nice is that the scanner is built into a key, so you wouldn't even know it was there unless you knew about it. Great job Microsoft! Best keyboard on the market without a doubt. Nothing is even close. I was hoping I could use the fingerprint scanner on conventional applications and websites, but the software around the keyboard doesn't exist yet. For now I use it for MS apps, which are few and far between, and login. I run this keyboard on Windows 10, and the other version of this keyboard on Linux. Pleased with my purchase overall. Most excellent keyboard!
I would recommend this to a friend