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Microsoft - Refurbished Xbox One 500GB Console - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 256 reviews

93%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 256 Reviews
  • Rating: 4 out of 5 stars

    Great deal at $199.99

    Posted
    dwk1020
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Hard to pass up at $199.99. Unit looked brand new. Controller and all accessories had plastic on them still and looked new. The unit itself has a REFURBISHED sticker on that will leave residue no matter how careful you are when removing. If you spray a little WD40 under a corner of the sticker, it will come right off. Unfortunately this unit has the Glossy finish and not the newer Matte finish so it will show scratches when cleaning, even with a microfiber cloth. So far everything has worked with no issues.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    didn't turn on

    Posted
    lilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted to save money and went for the refurbished option. It was packaged very well. What I didn't appreciate was the large sticker on the console that said "refurbished", when I tried to take it off it left sticky ugly residue. The box has a "refurbished" print all around the top. I tried to hide this since it was a present for my little brother. The console didn't turn on, I checked different outlets around the house to ensure that it wasn't an electrical problem. I returned it and was given another refurbished Xbox and it works great. No glitches or anything.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    PS4 is better

    Posted
    aGamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought the Xbox One for 3 reasons: to compare to my PS4, play with friends, and try out the newer Xbox exclusive games. I used to be an Xbox player but in the last 7 years I've grown to favor PlayStation. Other than the fact that I got reported within 20 hours of having the system, had trouble voice chatting with friends and had issues playing Halo, I honestly think the PS4 is a better system. In my opinion the only thing the XBONE has over the PS4 is the user interface to create parties and such. That's about the only positive thing I can say about the system.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Xbox One....Enough said

    Posted
    Zintain
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This Xbox One was what was expected. I have a couple of them and this one was the second one I purchased. I purchased it for my kids so that games that I wanted to play online with them were able to be played because we then have a couple of them and could play them together. Went with the Refurbished one because I was looking to save a little money and the price was good. All in all, this has been a great purchase and everything is working as it should.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost new

    Posted
    Seth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I decided to buy a refurbished console bc I didn't feel like buying new since I already own a PS4. I went ahead and bought the 2 year with it just in case since all the issues I had with my Xbox 360s in the past. Console works fine and I've had no issues. The only cons I would mention is the learning curve on the Xbox One dashboard and that the controller was the older model without the aux port so I had to purchase an adapter.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't do it

    Posted
    Disappointed

    Do NOT get a refurbished Xbox. I listened to all the other reviews, and decided to save some money today and get a refurbished Xbox one. I came right home to set it up, and it is not even close to working correctly. I can't even play the brand new game I bought it with. I wish I had seen a review like this before going into Best Buy today because I would've paid the extra $ for a new one.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Microsoft came a long way

    Posted
    BargainBen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I think Microsoft finally got it right with the Xbox One. I have always been a Sony PlayStation guy but I am about to convert and enjoy both systems. I am very impressed with Xbox One features and the streaming to Windows 10 is a plus. The only negative is the slowly but growing library of compatible Xbox 360 games. The best thing about Xbox One is the ability to Skype, connect to TV cable box, and streaming to the Windows 10 PC.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just like new.

    Posted
    Boatspine45
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was a little nervous about getting a refurbished xbox, but it work just like a new one. No scratches or physical markings on it. Runs just fine so far no issues and you can't go bad with the price. Only downside is that they place a huge refurbished sticker on it and when you go to take it off, it didn't peel off right. It left residue all over it and white strips of the sticker are still on it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very pleased with order and delivery time!

    Posted
    Linda
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The first system we bought had a broken controller. We had hoped to get a new controller to replace the broken one. However they had to replace the entire package which included the console. The service dept at BestBuy were excellent to deal with. If we had not received a broken controller we would have given 5 stars. My son is very happy with his Xbox One! I would definitely recommend buying refurbished from BestBuy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Elecent Game System

    Posted
    ScottH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The X-Box One was purchased to replace an X-Box 360 that has gone to Gamer Heaven. The console works perfectly and being able to play the new games is great, but I wish more of the older games could be played on it. I've had to purchase a couple of the same games twice since the ones my kids love and constantly play aren't compatible between the two versions.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Spend more money and buy new

    Posted
    Tpayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this refurbished Xbox and began having problems almost immediately. The fan ran extremely loud and the system began to overheat after a month. Then I was told that I couldn't return the product because it was over 15 days. Now I'm stuck with an Xbox that turns off after 2 hours of playing and runs extremely loud when it decides to work.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Can't beat the price

    Posted
    Roger
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Xbox worked great out of the box, one year warranty. Been running it for a few weeks now with no issues. At this time the price can't be beat, unless you want one of the games that come with the new bundles. Otherwise, I highly recommend the refurbished model.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Picked up at the store, came with hdmi, headset and controller with 2 batteries. Updated to the latest software and everything is working fine. Was in very like new condition. Not one glitch yet and I've been wanting an Xbox One for a while, great price great deal

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    New VS Refurb ... Difference?

    Posted
    DapperD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our Xbox decided to stop working one night, checked the power supply, checked everything, couldn't get it going. Decided to get the son this Xbox, he's been happy and no issues so far, saved some money and used it to get a few new games for him. Put the warranty on it and I think we are good to go for another 2 years !!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works well and interface has improved since 360

    Posted
    torijona
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Knowing that refurbished machines get reconditioned appropriately and/or are returned without even being defective, Getting the console at $199 was totally worth the price. It does come with a big sticker on top of it that says that it is refurbished, which can be easily peeled off using a blow dryer on "heat" setting.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great gaming system

    Posted
    Roidbelt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Xbox One is one of the greatest purchases I have made. I traded in my old Xbox 360 and gear to get in-store credit which helped make the purchase a little cheaper, and allowed me to also purchase 3 games for the system. I bought the Xbox refurbished, and everything has worked perfectly ever since.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product but more storage recommended

    Posted
    Clos2442
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product is great and works just fine don't let that it's refurbished influence you negatively. The only con I've seen is the memory and that is if you plan on having many games you will be limited because all games are downloaded onto the console, but if you're a casual gamer this is great for the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Console

    Posted
    Emil
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This console works great. I have only issued a couple minor problems but the can all be fixed by holding down the power button till the light on the power brick turns orange. Make sure to get the warranty with this too it really comes in handy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price!

    Posted
    Arelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Convinced the wife to pick it up since it was only like $220 or so from being refurbished. My little 4 year old son has been loving the Lego Marvel Heros like every single day since she bought it for him, lol. And of course, I'm loving the Black Ops III portion.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best gaming console!

    Posted
    SexyJake
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Xbox one provides excellent applications and different ways to communicate and game with players online; In addition to, featuring more ways to add additional content to games and creating an excellent source for additional applications such as Netflix, YouTube, and other media applications.

    I would recommend this to a friend