Customer Ratings & Reviews
- Model:
- HMU-00001
- SKU:
- 6181705
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the Surface Book 2's ease of use, excellent keyboard, and impressive battery life. Many appreciate its portability and lightweight design, finding the tablet mode particularly handy. While some find the price high, positive feedback on the device's functionality outweighs this concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly, great price and easy setup and durable.
I would recommend this to a friend Great laptop, good tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface book 2 is a great overall device. They borrowed the silver construction of the Apple MacBook Pro line up but added a few design initiatives of their own. I have the 13.5” w/o discrete graphics card. Once you take the tablet off and feel how light and vibrant it is, it’s hard to want to dock it again. Unfortunately the battery only last 2.5-3 hours when not on the keyboard dock.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience with the community. We're glad that you're loving the versatile design of Surface Book 2 to use as your all-in-one solution for accomplishing daily tasks. While it's true most battery power comes from the keyboard portion of this device, we have some great tips for optimizing your Surface battery if you'd like to check them out here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power.
We hope this helps!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop with strong battery that lasted about 11 hours with heavy use.
I would recommend this to a friend - Pros mentioned:Processor speed
All Purpose Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop. great for doing multiple things at once.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for calling out the Surface Book 2 as a multitasking master! We appreciate your review.
Best,
Amanda
Surface Customer Care
- Pros mentioned:Processor speed
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is a tablet and a computer. Great speed
I would recommend this to a friend - Pros mentioned:Keyboard quality
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy! !
I would recommend this to a friend This is a great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is The perfect laptop that I have been looking for. My daughter purchased this for school and loved it and gave it rave reviews as well. Our use it for my business as a notary public and it is perfect. Very responsive has enough memory to run windows 10 as well as Microsoft office.
I would recommend this to a friendBest Quality Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these for my business, and wound up letting my high school daughter use it for exams. Now I have bought this one for her to take to college with her. AMAZING and worth every penny.
I would recommend this to a friend- Pros mentioned:Ease of use
Great 2 in 1 device
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 2 in 1 device, compact and versatile..........
I would recommend this to a friend Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a MacBook Pro user and switch to Microsoft and I can I say I probably won’t ever switch back. I use this computer for note taking and my engineering courses. This computer works great with CAD, but unfortunately you will need more ram and ssd for any computational analysis
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the great shout-out! We're thrilled you're loving the powerful performance and versatile design of Surface Book 2. We know switching operating systems can be quite the task, so if you're interested, we have some great tips to help you transition. Check them out here: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.
Kindly,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The functionality is nice. Pen works well. Nice and sleek.
I would recommend this to a friendBest 2 in 1 Microsoft has
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a surface pro 3 and I wanted an upgrade, so I got a surface book 2 and never been better. Amazing and handles perfomance that I need. I'm a college student that also designs apps and sites and this saved me a lot of time, yes it is pricey, but worth it!
I would recommend this to a friendHigh Quality and Easy User Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second SB2 as my wife wanted after using mine. Nothing but praise for this 2-in-1 laptop. I would recommend purchasing the Surface Pen (not included). Using it in MS Office, particularly powerpoint and onenote is a game changer.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and exactly what I was looking for for school.
I would recommend this to a friend Great laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased around 10 of these for my business since the first surface book came out. I like them much more than the surface pro series. They are extremely durable and have had no problems with any of them. I hope they keep the same platform for a while.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to leave this review! We're happy to see that you keep coming back for more with the Surface Book 2. We're also happy to know that we're able to help you and your business achieve more everyday. Thanks again!
Cheers,
Jonny
Surface Customer Care
I liked the tablet overall!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did really enjoy the clean lines and dual functionality of this product. However, I am more comfortable with Apple products and decided to return this for the iPad Pro. If you are comfortable with Microsoft, this does not disappoint!
I would recommend this to a friendGreat convertible laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problems with this computer so far, it works like a dream! Although there are some things I wish it had, like a cd/CD DVD drive, it was clear it did not have one when I purchased so I can't be too upset with it for that!
I would recommend this to a friendGreat computer for college use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is perfect for college students. It is powerful enough to run applications smoothly, and with its removable screne it is perfect for entertainment. This is really the perfect computer for someone looking for a little of everything in a computer.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Cody,
The Surface Book 2 is a phenomenal tool for students! You're right, the Surface Book 2 does offer a little bit of everything with both laptop and tablet mode. It is perfect for those who are on the go, who still want a powerful laptop experience, thanks for noticing!
Cheers,
Jessica
Surface Customer Care
GREAT Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is insane. I went from a Razer Blade Stealth, so a reduction in raw power, but my productivity is much better. As a photographer, I can edit all my stuff with accuracy on the go, something I couldnt do with my Blade.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the wonderful review! We're pleased to hear Surface Book 2 has helped increase your productivity when editing your photos. One of our favorite qualities of Surface Book 2 is that you can truly use it anyway you want, from tablet mode to studio mode, whatever your needs are.
We hope you continue to enjoy!
Cheers,
Heather
Surface Customer Care
Great investment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as an open box item and have been happy with the product since day one. Got alot of accessories for it and my wife has been using this for her nursing classes and has been so happy to get this.
I would recommend this to a friend