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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, excellent keyboard, and impressive battery life. Many appreciate its portability and lightweight design, finding the tablet mode particularly handy. While some find the price high, positive feedback on the device's functionality outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 487 reviews
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great laptop. Microsoft actually seems to know what they’re doing with hardware these days. Fast boot, very responsive, long battery life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for the great shout-out! We're delighted to offer our customers this quality machine, with impressive power, and blazing speed. It sounds like the Surface Book 2 has been a great fit! We appreciate you sharing some of your favorite features with the community.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    REVOLUTIONARY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop!! As a professional photographer, who also enjoyed drawing my own graphic designs and edits with both photoshop and lightroom (I use a fee Adobe products), this device handles it all!!! I love how I can flip it around, wirelessly connect to my desktop and use the pen to edit on my computer using it like a super accurate (wacom) tablet!! If you're on the fence about this, just get it! You wont regret it!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my wife she loves it. She likes to use the tablet portion of it the best. Great fast computer though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Just incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer Microsoft has ever been assoicated with-period! Fast, powerful & easy to use-and cheaper with more bells and whistles than an Apple.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for calling out some of your favorite features of the Surface Book 2. We're excited that you're loving the fast, friendly and powerful design! Welcome to the Surface family!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a long time to decide what computer I wanted to buy. I looked at mac's and the surface line as they are both are really close in price. I wasn't sure I wanted to spend as much as I did and after using both the mac's and surface products it made my decision a lot easier. I love the surface book 2. It's really fast and the touch screen is phenomenal. Having a laptop that can also be a tablet is the best of both worlds. I've owned it now for about 3 weeks and I have no complaints. It fully meets all my expectations. Highly recommend !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for choosing to give the Surface Book 2 a try! We're delighted to hear that you're loving the incredible speed and versatility of this powerful machine. From work to play, the Surface Book 2 is perfect for all occasions!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    superb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been a user of macbook pro for 5yrs. however, when i decided to go back to school, i need a laptop that will adapt to the speed of my fingers, eyes, hands, and mind. macbook pro was great, but there's a lot of learning and strategies for multitasking. so i decided to sell it, and bought his surface book pro. battery life is excellent, vibrant screen, responsive touch screen, great camera quality (especially in low light- decent), great sound, and excellent connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    MACBOOK PRO Killer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is absolutely amazing from the battery life to the light weight design this is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter as she transitions from HS to college. Versatile and quick. Purchased the pen as well. Works well for her.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Best 2 in 1 laptop for Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base model of the surface book 2 is the best laptop I had ever owned. I didn’t purchase the Surface book 2 for the specs but for its flexibility. This machine is a laptop when you need it and a tablet when you need it. I love the feel of the keyboard and I also love the pen functionality on the screen. I would recommend this 2 in 1 to college students, researchers, and to those who write and edit papers.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Speed is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this computer can become a tablet or a laptop. I use it for business and school. The speed is amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cinda,

      Thanks for taking the time to leave a review! We're thrilled to hear you've been enjoying your new Surface Book 2 for work and school! If you haven't yet, we highly recommend downloading the Surface App which can help you customize features of your Surface to fit you. You can learn more about the app and how to download here: https://aka.ms/AA4rbrj.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Excellent surface book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface book is exactly what I wanted. It is powerful, lightweight and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I finally found an easy to use laptop for dummies! This thing is great, fast and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! Very fast, very light. Bought two of them I like them so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of it, so clean, doesn't show spots on the key board. Easy to understand and use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Better than macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a macbook pro for 5 years and loved it. Then I used a surface and loved the touchscreen and speed of it, it was absolutely comparable to my macbook. I went in to buy a new macbook but ended up getting the surface laptop/tablet 13 inches. It was the same price as the newest macbook pro but i get touchscreen capability with it. And it runs just as well! Couldn't be happier, even though I use to always say I would never get a windows computer. Just goes to show.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,
      We like your enthusiasm! We are delighted that you are loving the touch screen capability the Surface Book offers. We're glad you're impressed with the two-in-one functionality. Thanks for the shout-out!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface! It's fast and user friendly. I love being able to use the device as a laptop or tablet!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Processor speed

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and power and detachable keyboard. The fast boot up and face recognition sign in is amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great shout-out! We're thrilled you're loving the increased speed and security of Windows Hello's facial recognition sign in! Just another one of the handy features the Surface Book 2 has to offer.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been a game changer for me. It works well, is easy to use, and, I think, has a great battery life. Every now and then it'll make the sound that notifies you the screen is being released without it actually happening, but I just turned off my sound because it doesn't actually affect anything. 10/10 would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When writing your review, please consider the following guidelines: Focus on the product and your individual experience using it Provide details about why you liked or disliked a product All submitted reviews are subject to the terms set forth in our Terms and Conditions We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines: Obscenities, discriminatory language, or other language not suitable for a public forum Advertisements, “spam” content, or references to other products, offers, or websites Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed. Email addresses, URLs, phone numbers, physical addresses or other forms of contact information Critical or spiteful comments on other reviews posted on the page or their authors If you are not the copyright holder, you may not submit copyrighted images Objectionable images will be rejected In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us. Enjoy writing your review!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. I bought the pen too. The pen is a must have. It makes everything easier.

    I would recommend this to a friend