Customer Ratings & Reviews
- Model:
- HNR-00001
- |
- SKU:
- 6145601
Customer reviews
Rating 4.6 out of 5 stars with 500 reviews
(500 customer reviews)Rating by feature
- Battery Life3.8
Rating 3.8 out of 5 stars
- Speed4.2
Rating 4.2 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Surface Book 2's stunning screen quality, ease of use, and strong performance. Many appreciate its long battery life and lightweight design, making it portable and convenient. However, some find the price to be a significant drawback. Concerns were also raised regarding the limited storage capacity and the fact that the pen is sold separately.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Love this PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Kind of the butter zone for me as far as processor, ram, memory, etc. Only thing is detaching sometimes the sensor gets it wrong.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
The best laptop for a photgrapher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was on my must have list for my creative design work and photography. Fast processing and the resolution quality is outstanding.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this, though hardly every split the top and bottom. Terrific laptop. Great screen. Really good battery life.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has a fast processor, fast startup, and excellent screen resolution. Works as described. Truly an elite experience.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Very fast, sleek design, long battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The i7 processor is extremely efficient for projects. The design is great and the battery is very long for projects on the go
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Amazing Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many features, fast and high quality. I’m very impressed. The only competition out there compared to the Mac Book Pro.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop does it all. I was transitioning from a Surface Pro to this larger screen option. So glad I did!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to get a macbook pro, But the specs on this laptop gives me everything I need & more. Great performance and a 4k screen
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer/tablet is excellent. The speed is amazing, color and screen resolution are great. This is an amazing product to have.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. I have been using it a lot for school, i have downloaded a lot of programs and no issues at all.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.life savior---can travel and work any where there is internet---no more ties to a desk!
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 4 out of 5 stars
Excellent laptop for Video calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 5MP 1080p camera makes it really easy for video calls. The sound quality is great and the keyboard is excellent to type on.
I would recommend this to a friend Rated 5 out of 5 stars
Alot for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lil difficult to open from the closed position, and dont like how the plug cover the USB-c port in the down wire position. I love the display and the resolution blows my mind it's so good. Its ashame that you cant really update it for ram or hard drive later down the road, so buy what you want bc it will need to last. Wish it had more USB-c ports
I would recommend this to a friendRated 5 out of 5 stars
Love It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very pleased with this beautiful computer. We bought the pen (of course) and the wheel ... couldn't be happier.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi John,
Thanks for letting us know how you're loving your new Surface Book 2! We're thrilled to hear you're personalizing your experience with the Surface Pen. This tool makes working on-the-go easier than ever. Taking notes with this paperless design is certainly a huge plus. Check out all Windows Ink has to offer here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
Welcome to the Surface Family!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surface book 2 is amazingly fast and reliable laptop. Glad I chose this brand type for my daily needs.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Works as promised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter in college taking architecture. Seems to be doing everything she needs
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything u can think of really fast laptop converts to a tablet. Its by far the best thing in stores :)
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Love this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an improvement over what I had. So I ended up buying two more for members of family.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing Laptop!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality is stunning! I really appreciate the versatile nature of the product!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
It’s a beast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for my video editing and photo shots, and can’t be happier; it handles adobe premier like a beast.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how you like to use the Surface Book 2! We're so glad that this powerful machine is handling all your day-to-day creative tasks. We appreciate you sharing your awesome experience with the community!
Kind regards,
Jessica
Surface Customer Care











