Customer Ratings & Reviews
- Model:
- HNR-00001
- SKU:
- 6145601
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Surface Book 2's stunning screen quality, ease of use, and strong performance. Many appreciate its long battery life and lightweight design, making it portable and convenient. However, some find the price to be a significant drawback. Concerns were also raised regarding the limited storage capacity and the fact that the pen is sold separately.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
It’s a beast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for my video editing and photo shots, and can’t be happier; it handles adobe premier like a beast.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how you like to use the Surface Book 2! We're so glad that this powerful machine is handling all your day-to-day creative tasks. We appreciate you sharing your awesome experience with the community!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Processor speed
Computer Savy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is FANCY! More gadgets than I need. It's super fast.
I would recommend this to a friend - Pros mentioned:Processor speed
Best choice for next level of pc for power users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PC\Laptop is a better version than the Surface Book 1, Bigger monitor, faster, easy start up...
I would recommend this to a friend - Pros mentioned:Ease of use
Best laptop hybrid!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this daily and I love this device! Everything works well. I highly recommend this
I would recommend this to a friend - Pros mentioned:Screen quality
Get laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s bigger than my old one and it bought this one instead of paying to get it fix
I would recommend this to a friend - Pros mentioned:Processor speed
Great all in one laptop/tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great all in one laptop/ tablet combo. Powerful enough to do all you will throw at it!
I would recommend this to a friend - Pros mentioned:Screen quality
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the surface book 2. Love that it can do so much and i love the touch screen!
I would recommend this to a friend - Pros mentioned:Battery life
Great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a dated product this laptop has been great. Fast and has great battery life.
I would recommend this to a friend - Pros mentioned:Battery life
Great battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this out for the battery life and it was great. The tablet mode was glitchy though and it took forever to shut down.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Abby,
Thanks for taking the time to reach out. We're glad to hear you've been impressed with battery life of your Surface Book 2. In regards to the difficulties you've had with using your Surface in tablet mode we highly recommend running the Surface Diagnostic Toolkit, which you can learn how to do here: https://support.microsoft.com/en-us/help/4037239.
If you continue to experience the same issues after running the toolkit please don't hesitate to reach out to our support team here: https://aka.ms/AA4rbq6.
Best,
Heather
Surface Customer Care
- Pros mentioned:Performance
Excellent work laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps up with all my heavy excel use, and fast performance to download and up load files.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so what I have been looking for forever. And I can take it anywhere. How good is that?
I would recommend this to a friend Love my new MS SurfaceBook 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Book 2 is everything I've wanted in a lap top - a tablet and computer. The inking and writing capabilities will serve my transition from full time consulting to budding artist. The wide selection of free and for purchase apps is great and I look forward to learning more about this great Book 2 at the classes Best Buy offers, in fact, the one taught by Lee Wright yesterday put me at another level of performance . Thanks Lee!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Laleenda,
Thank you for taking the time to leave some feedback on your new Surface Book 2! We're so happy to hear that you have been loving your device, and the selection of apps available!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Performance
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the computer I haven’t optimize what I can do with it yet, so far no complaints.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to hear you decided to go with Surface Book 2! To help you get to know your new Surface, we recommend downloading the Surface App, which you can do here: https://aka.ms/AA4rbrj. Thanks again for leaving a review, and welcome to the Surface family!
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Book 2 works great with no problems the style looks nice and I get a lot complaments on it.
I would recommend this to a friend - Pros mentioned:Ease of use
Good one
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very nice. Good function and easy to use.
I would recommend this to a friend Best laptop for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you prefer windows but are tired of alot of the issues that arise, invest in a Microsoft surface. You'll still have the occasional hiccup but things run way smoother, it looks and feels great and the tablet screen is great. My only gripe is the battery is quick to drain when in tablet mods but its understandably due to the size of the screen. When docked with the keyboard base it gets great battery life.
I would recommend this to a friend- Pros mentioned:Ease of use
SURFACE BOOK 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FIRST TIME MICROSOFT USER, SO FAR GREAT. LOVE THE SIZE AND PORTABILITY OF THE SURFACE BOOK.
I would recommend this to a friend - Pros mentioned:Ease of use
Love the tablet mode!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very convenient tablet laptop specially for work.. it’s very easy to use.
I would recommend this to a friend Expensive but worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased i7 15 inch 256 SSD version and all I can say is wow! If you are concerned with the storage there are plenty of options to extend the SSD space that is more cost efficient than buying a 512 GB or 1TB version. I bought this for the advanced Graphics card to help with design work with Adobe creative cloud products. This is a powerful machine that really can do it all. I have no complaints at this time.
I would recommend this to a friendAll you could ask for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. The screen colors are remarkable. For a durable, full function portable computer, you can't go wrong. You can utilize a special micro-SD chip adapter which I purchased on Amazon that is designed specifically for this computer (BASEQI Aluminum MicroSD Adapter for Microsoft Surface Book 2 15" (Model-351A)) that is flush with the computer's side which I used to add 512GB for ~$200.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We’re glad to hear your experience with Surface Book 2 is going great! If you ever need any extra storage you can check out all of Surface’s additional storage options here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options. OneDrive is particularly useful because it comes with your Microsoft account.
Cheers,
Heather
Surface Customer Care