Customer Ratings & Reviews
- Model:
- HNR-00001
- SKU:
- 6145601
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Surface Book 2's stunning screen quality, ease of use, and strong performance. Many appreciate its long battery life and lightweight design, making it portable and convenient. However, some find the price to be a significant drawback. Concerns were also raised regarding the limited storage capacity and the fact that the pen is sold separately.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this laptop. My family got it for me and I have been enjoying it. It does everything you need. Being able to use the pen makes a huge difference. Great experience with the laptop overall.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your Surface experience with the community! We're delighted you're loving the unique versatility and powerful performance that Surface Book 2 has to offer. We're glad you're loving to use the Surface Pen in combination with your device as well. This is great for navigating your device the way you like!
Cheers,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
Excellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Book 2 is the best of all laptops. I compared it to Apples Mac Book and a hands down comparison it was the better of the two. Other laptops like Dell and HP can not compare to Microsofts Surface book
I would recommend this to a friendWorks great with Citrix and fun too!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop so I could work remotely while sheltering in place. It worked out beautifully. I will be exploring other ways to use it in days to come. I love it!
I would recommend this to a friendQuality Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer overall is awesome. There are a couple of glitches sometimes the screen says it is detached when it's not and sometimes the keypad is a bit overly sensitive, but over all a good machine. Why did Microsoft not put in the thunderbolt!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your honest review of Surface Book 2. We genuinely appreciate your feedback, and we'll be sure to send your experience up to our team. We would love to chime in and offer you some assistance regarding the difficulty you have described regarding your screen. Here are some great tips to help you troubleshoot your device, and get you up-and-running smoothly once again: https://support.microsoft.com/en-us/help/4023472.
If you should have any further questions or concerns, please don't hesitate to reach out to our support team: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
Great machine !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my Macbook pro with this and love the flexibility to pop the screen off and have a tablet larger than my ipad pro tablet. The Surface product line is what Apple should have made.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the great shout-out! We're delighted you're loving your Surface Book 2 so far. This powerhouse of a machine delivers excellent performance, while demonstrating impressive versatility so you can accomplish all your day-to-day tasks. We know switching operating systems can be quite a task, but we'd like you to know we're here to help! Here are some great tips to help you make a seamless transition: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.
Welcome to the Surface family, we're glad to have you!
Cheers,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased different kinds of Microsoft surface book and laptop before I Settled on this surface book 2. very reliable and good for an online class.
I would recommend this to a friendMS surface book 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight for it's size. Stunning, beautiful display. Fast processor speed. Love the detachable, lightweight tablet and super long battery Life.
I would recommend this to a friendGreat Enigneering laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a freshman engineering student and love this laptop. I take all my notes using Microsoft OneNote. My school teaches coding using python, and this laptop excels with that program.
I would recommend this to a friendGreat computer for Engineering Student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson is entering his freshman year at Boston College...he is somewhat of a computer/math nerd and he absolutely loves this computer. His advisors at BC said it was a great choice.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the great shout-out! With several modes to choose from and stellar battery life, Surface Book 2 is a phenomenal tool for students. Congratulations to your grandson for continuing his education! Starting college is a huge accomplishment!
Best regards,
Jessica
Surface Customer Care
Surface is the tops!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my problems solved with this awesome laptop. Extra features triumph over competition. Everything is just better on this computer.
I would recommend this to a friendSurface Book
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid reliable product. Good features and flexibility. You should consider this if looking for a computer, laptop, and / or tablet.
I would recommend this to a friendGood laptop, expensive and so so battery life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop so so battery life. I use this all the time and the charger did break and was no covered under warranty since it was over a year old.
I would recommend this to a friendIt's easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tablet is great and is very useful in my everyday. I would highly recommend this laptop to anyone that needs a laptop and a tablet without purchasing two separate items.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for recommending the Surface Book 2! We're happy to hear you are loving thing 2-in-1 design.
Take care,
Amanda
Surface Customer Care
College necessity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for going back to college. I love it. I like being able to use the pen to write to take my notes and take off the screen to read my papers
I would recommend this to a friendOne of the best laptops 2 in 1 I have owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surface book 2 has been the best laptop I've had. It's perfect if you want to do photoshop, graphic design, video editing and even playing games.
I would recommend this to a friendLove This Device!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I know why see more and more people have the Surface Pro. I especially love the feature of being able to remove the screen too be a tablet.
I would recommend this to a friendGreat Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the Microsoft Surface Book 2 with the 256GB solid-state drive. Starts up fast and the display is gorgeous. I look forward to seeing how it works long-term.
I would recommend this to a friendThe Best!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best!!!! Absolutely love Microsoft surface products and this one does not disappoint. Microsoft Surface > Apple Mac!!! All day err day!!!
I would recommend this to a friendAmazing laptop capable of so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first windows laptop & I can honestly say it is amazing. It's capable of holding lots of programs that take up a lot of space which is great for my major.
I would recommend this to a friendBought for son
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son. He researched several computers and this had the features that he need for the college courses that he was taking.
I would recommend this to a friend