Customer Ratings & Reviews
- Model:
- HNR-00001
- SKU:
- 6145601
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Surface Book 2's stunning screen quality, ease of use, and strong performance. Many appreciate its long battery life and lightweight design, making it portable and convenient. However, some find the price to be a significant drawback. Concerns were also raised regarding the limited storage capacity and the fact that the pen is sold separately.
This summary was generated by AI based on customer reviews.
perfect for the digital artists
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.with this laptop, I can covert it to a tablet and do my digital paintings with ease!
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great if your looking for something that can be used for work as well as game.
I would recommend this to a friendEasy to use even out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so excited to use this laptop/notebook. I have convinced my partners to switch to this product.
I would recommend this to a friendToo wobbly still
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful, light, fashionable and packs in amazing features but when attached, the tablet/screen is way too wobbly to write with pen
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time to reach out! We always love getting honest feedback from the community about their Surface devices. We'd like to hear more about your experience with the screen of your Surface Book 2 so that we can improve on our products in the future. Please feel free to reach out to our support team here: https://aka.ms/AA4rbq6, with any additional feedback you'd like to provide.
We hope to hear from you soon!
Best,
Heather
Surface Customer Care
Good laptop for college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for use in college. Love that you can remove the screen and use as a tablet.
I would recommend this to a friend- Pros mentioned:Battery life
Computer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer works great battery hold’s battery life.
I would recommend this to a friend Perfect laptop for small business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Surface Book I have bought for my business. The staff loves it.
I would recommend this to a friendSurface Book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a windows computer with the tablet functionality. Works well. Gets a little heavy on the screen side depending on how you hold it.
I would recommend this to a friendAwesome!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! A great size and love the tablet accessibility
I would recommend this to a friendSolid System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently delivers reliable performance. As advertised, the graphics and speed are unparalleled.
I would recommend this to a friendGreat machine!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super awesome I just bought another one. I highly recommend this product.
I would recommend this to a friend- Cons mentioned:Ssd
Too early to say great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems ok, but I didn't realize that SSD cannot be changed out. Wish I had bought 512 instead of 256
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving us your honest feedback. If you find yourself short on storage, here are a few options you can try, including cloud storage on OneDrive that comes free through your Microsoft account, or use removable options such as USB or SD. Check out all our storage option tips here: https://support.microsoft.com/en-us/help/4036290/surface-surface-storage-options.
Kind regards,
Jessica
Surface Customer Care
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the product that converted me from a diehard apple fan to Microsoft. I will never go back.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the shout-out! We're thrilled you're loving your Surface experience! We know switching operating systems can seem like a daunting task, and we're here to help. Discover tips and tricks on how to switch from a Mac to a Surface here: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.
Best,
Jessica
Surface Customer Care
Nice Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance and specs wise this laptop is really great. But the only problem is that it is little bit heavy!
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice device. just a couple of glitches here and there, overall it works very well with a fantastic screen resolution.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for telling us about your experience with the Surface Book 2. We're glad you're loving your experience so far. We're sorry to hear you're encountering some occasional difficulties. We highly recommend running the Surface Diagnostic Toolkit on your Surface Book 2. This usually solves most minor issues. Check out how here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.
If you should encounter further questions or concerns, our support team is happy to assist you further. Reach them here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Surface book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent some coin here having trouble with it bought it in to the geeks but still learning
I would recommend this to a friendAwesome machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best devices I've owned. Certainly the best 2 in 1 and I've tried most.
I would recommend this to a friendBest Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned a Microsoft surface pro before. This computer is much better and worth the price.
I would recommend this to a friendI love this computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the best laptop I've ever owned. It's fast, and I love the SSD.
I would recommend this to a friendLOVE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is amazing! The fact it can turn into a tablet is just a bonus feature.
I would recommend this to a friend
