Customer Ratings & Reviews
- Model:
- HNR-00001
- SKU:
- 6145601
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Surface Book 2's stunning screen quality, ease of use, and strong performance. Many appreciate its long battery life and lightweight design, making it portable and convenient. However, some find the price to be a significant drawback. Concerns were also raised regarding the limited storage capacity and the fact that the pen is sold separately.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need and more!!!! Salesman super helpful!
I would recommend this to a friendNice to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Has all the bells and whistles that I needed in a laptop
I would recommend this to a friendThe best laptop ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has everything you need. Way better then apple.
I would recommend this to a friendWonderful laptop/tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied and pleased with this wonderful product/purchase.
I would recommend this to a friendExcellent computer for designers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer for designers working form home
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves it! Able to do exactly what she wants
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the diversity. Kids enjoy it too. Easy also.
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is heavy, but the computer is very slow..surface 2 is not good.
I would recommend this to a friendLove my lap top
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my lap top and I also like that it can be a tablet.
I would recommend this to a friendKeyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good. Keyboard’s response is my main concern. It’s slow and therefore unreliable.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Marley,
Thanks for taking the time to reach out. We're sorry to hear you'd been having some difficulties with the keyboard of your Surface Book 2, and we want you to know our team is here to help. To start, we'd like to try troubleshooting your keyboard using this link here: https://support.microsoft.com/en-us/help/4023472.
If you continue to experience the same difficulties with your keyboard after troubleshooting, please feel free to reach out to our support team here: https://aka.ms/AA4rbq6.
Best,
Heather
Surface Customer Care
Excellent laptop for Creatives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs Adobe Creative Suite with ease. Very responsive. Well built.
I would recommend this to a friendVery fast processor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything my son needs as a computer science major.
I would recommend this to a friendA bit complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying learning all the things that this computer does! Although it is a bit overwhelming
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear you're excited about getting to know your Surface Book 2. We know it can be a bit overwhelming learning all the new features, which is why we have some tools to help get you started. Try checking out our support page with all listed features of the Surface book 2 here: https://support.microsoft.com/en-us/help/4023444.
We hope this helps get you started!
Cheers,
Jessica
Surface Customer Care
The best loptop PC I have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this computer and it is the third Surface I have
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all upgraded devices...new things are always nice.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly service! Also great product, great resolution!
I would recommend this to a friendGreat laptop but still learning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still adjusting to the surface...a little different than regular windows computers.
I would recommend this to a friendBest computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything you could ever need. Worth every penny
I would recommend this to a friendBest Laptop Around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey, but versatile & powerful. Can't go wrong with this laptop
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is one of the best Laptops I have ever bought
I would recommend this to a friend
