Customer Ratings & Reviews

A little too pricey but overall a great computer. Does everything fast. Everything fast

This has been a great laptop / tablet for school and work from home .

Has the processing power I needed and form factor is working out great.

Great laptop & stylish also. Great 2 in 1, especially being able to use as a tablet.

Best laptop by far.After trying several brands, this was an excellent choice

This laptop is nice and I think I selected well...

The computer works ...............................

Love this tablet/laptop it works great and I can take it everywhere.

As described in excellent condition like new with all components

This was an Amazing purchase. This is my 2nd Surface purchase.

I like it alot. It is just taking some getting used to. Coming from apple

This would now be the 3rd surface book I’ve had. Good product but no where near what my first Surface book was like and it is set up exactly the same. Same specs. But no where near the performance like my first surface book.

Easy to use, fast, not bulky. Great quality, love my new laptop so far.

Just need to strengthen the internet bandwidth and I’ll be ready to go

Was so great someone broke into my truck to steal it!!

Great build quality looks and feels very premium. Would recommend!!

Very small and fast, I love the shape and the detachable screen

Love it. It is a Great Computer! Very Happy with it!

For complete transparancy in this review I did receive this Surface Book 3 without incurring any cost as part of the Best Buy Tech Insider Network program. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews. When I received my Surface Book 3 in the mail after hours of research on the unit I had high hopes for what the machine would be able to do, it did not disappoint. To start the packaging of the unit is simple yet completely protective of the computer and accessories. In fact I used it as my transportation method until I found a case to protect it. The box is made of a heavy grade material that ensures a small drop will dent the case but not the contents. The design is simplistic and easy to open and remove any protective plastic with obvious tabs to pull on. Now, to the real guts of the review, the computer. This machine is a workhorse and the speed is unmatched to most products in this niche category of laptops/workstations. After the typical windows setup I made sure to load on some of my personal programs I cannot live without, that being Adobe Photoshop and InDesign. The speed of these programs is exactly what I would expect for a machine of this specification. Typically if you try to run these programs on a weaker system it will hang trying to think of what to compute next. Not with the Surface Book 3. Editing photos, creating masks, and multiple layer projects was like sipping a Iced Tea next to the pool, it was simple, easy, and most of all not stressful. The fact that the Surface Book 3 was sticking it's tongue out at me because I wasn't working it hard enough, became a challenge to me. I decided to push this machine to a higher limit. I loaded up Multiple browser windows with YouTube videos playing, Photoshop, InDesign, and Microsoft Excel. Now I was pushing the machine. I could hear the machine working slightly harder to keep up with me using Photoshop as most resources of the machine were being hogged by other programs. Switching to InDesign it was responsive but slightly behind. Checking the task manager and resources that were being used I was pushing this machine close to its 100% mark. Now granted, the chances you'll run 7 youtube videos at once, plus Excel, InDesign, and Photoshop at one time is slim, especially if you are purposely trying to push the machine to it's max capacity. That being said, I found where the machine started working hard and began to back down and had 1 YouTube video running in browser, Excel, InDesign, Photoshop, and then Outlook all on at once. The machine resumed to it's normal speedy self. No surprise. From a stress test perspective of a workstation, this beyond passed my personal test. Let's talk annotation, I already owned a Surface Pen, and wanted to see how it worked on the Surface Book, and it was actually a big upgrade from what I was used to. The palm rejection has drastically improved from what I was used to, and the drawing, notation, and overall natural feeling of writing digitally was beyond what I was expecting. When writing the flow of the pen is almost instantaneous. This also because the processor behind the machine can handle doing this much faster. When I went to sign my name it was like writing on paper. Smooth and uncontested. Docking and undocking, let's dive into that. When undocking the screen the machine 'clicks' and indicates on screen it is ready for undock. If after a few seconds of inactivity you will hear a click again and it'll automatically redock. When removing the screen it auto detects removal and adjusts as needed. Performance takes a hit because the performance base is the keyboard section, but if you are looking to be portable to browse the internet, or annotation in a meeting, you won't notice a difference. You will notice the machine will tend to heat up more undocked if doing performance heavy tasks. Slightly uncomfortable after awhile where you feel you could begin to cook an egg on it, but again, it isn't designed to be a workhorse undocked. Redocking is simple and uneventful. Finally the display, the clarity and resolution is incredible. The color reproduction is spot on and very important if you are a graphic designer where color matters. The screen has a nice glass finish on it, and will perform ok in direct sunlight That being said, the brightness feature can make this screen blinding with how bright it can go. This is the reason I could say in direct sunlight you could use it but beware of the glare. The brightness will compensate for it and you'll still be able to see but obviously if not out of direct sunlight. Overall, this machine is an incredible investment to make. If you are looking for a portable, lightweight, workstation that will last you a long time, the Surface Book 3 is going to be the best approach for you and will not disappoint you when you are running up to a deadline and need to ensure your machine will perform to the best ability.

Locks up all the time, has trouble with second monitor, screen turns off randomly. Had a lot of Surfaces, they have done something to mess up a good thing.