Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,599.98
The comparable value price is $2,499.99

Customer reviews

Rating 4.4 out of 5 stars with 251 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 251 reviews
  • Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've looked for years for a Windows based laptop that felt as sturdy and well made as an Apple computer. This fits the bill... and as a bonus, it can detach and become a tablet.... best of both worlds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built and reliable so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the Surface Book line since the first generation. The design is great, screen quality is excellent, and generally do not have issues with it. I recommend this for a Windows machine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for recommending Surface Book 3. It's wonderful to hear that you're a fan of its versatile design and durable construction. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Laptop ever!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Laptop! I use AutoCAd, Photoshop, Illustrator, PremierPro, all of these run smoothly. I already purchase 3 more for the rest of my team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality seems good, seems sturdy. Wish the screen could swivel to turn around instead of having to detach it, but it works well the way it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but the processor..........not at this price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love it. Form factor and quality is unique and without peer. Get it home and the 10 gen low power processor in real world use at this price point just does not make cut it or make sense. Pro 7 real use experience much better. I found it not smooth when scrolling like much less expensive machines..... Put the right processor in this machine and I would love it for a long time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Close, But No Cigar

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was going to be my perfect fit, a full sized keyboard when I need to do work and a tablet mode when I wanted to binge shows. Unfortunately the aspect ratio felt off, the tablet was on the heavier side, and the specs didn't seem to match up with the programs/games that I was looking to run. I hope Microsoft can come up with something that is closer to what I was looking for, unfortunately this wasn't it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy really offers a good deal. Like I could have gotten a surface book 2 with the same specs for the same prize. And a really good deal for students. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost one star for headphone jack placement. Cord interferes with typing unless you have an unusually longer headphone cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son who’s going off to college. Great computer and will definitely get him through his 4 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter who is a high school junior. She loves the laptop - had a Microsoft tablet before

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Robin,

      We're delighted that your daughter loves her new Surface Book 3. Thank you for sharing your experience; we hope she enjoys using it for school work.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    All good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast, I'd give 5 stars, however, not very happy with the built-in speakers. Other than that, great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints except that it occasionally freezes up and I have to reboot. But am update seems to have fixed that. Fast, excellent screen quality for drawing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer to head to college with an engineering major. So far, it has been amazing, super fast and the functions and abilities are really cool!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a 2 in 1 but expensive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great except with the touchpad driver. Next update should fix that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're paying for a lot with this laptop. You're getting a lot too. You won't find a 13.5" laptop that does nearly as much as this one. It's also expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an earlier version of the Microsoft Book. It works as well but has more power and better memory. I know it will be great again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So fancy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer to run SolidWorks and AutoCAD so here I am. I've had it for a week. It's fine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skelly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so glad the sales person suggested this surface to me. It has been absolutely amazing for Zoom, PowerPoint presentations and more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for sharing. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    BEST COMPUTER I'VE EVER SEEN

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, the computer is so friggin' smooth. It was a best choice for úing Adobe programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Book

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dual tablet/laptop option. Sleek for the option of detaching the screen. Dedicated graphics cards sets this one apart.

    I would recommend this to a friend
Sponsored