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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3 reviews

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to a friend

Customers are saying

Customers find value in the Surface Laptop 2's lightweight and sleek design. Reviewers frequently commented on how light and portable the laptop is. There were no significant negative comments reported. The positive feedback focuses primarily on its portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been ok with the laptop so far, and satisfied with it overall. It is very light, reasonably fast, and the new Windows OS moved a lot of settings from my previous machine (because of my microsoft id storage). May be a little pricey. I guess I asked for a small screen and got it, but not too happy with it :). The battery connection (magnetic) is not strong and comes off from the side of the laptop at times.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you're enjoying your new Surface Laptop 2! We designed this device to be a lightweight powerhouse, keeping up with you throughout the day. Thank you for taking the time to share your honest experience with the charger coming off. We appreciate the feedback and will be passing it along to our team.

      Kindly,

      Rebecca
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Super Fast Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a previous user of Surface Tablets, decided to upgrade to the latest Surface Laptop and I love it. Super fast, sleek, light-weight and battery lasts forever compared to the tablets.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks so much for the review! We're delighted to hear you've had Surface devices in the past, and have decided to stay in the Surface family with your new Surface Laptop 2! Thanks for sharing some of your favorite features of your new Surface, and we hope you continue to enjoy.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Its everything I hoped for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Best laptop I've ever had, lightweight, fast, meets all my needs

    I would recommend this to a friend
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