Customer Ratings & Reviews
- Model:
- LQS-00038
- SKU:
- 6298033
to a friend
Customers are saying
Customers praise the Surface Laptop 2 for its lightweight and portable design, excellent performance, and ease of use. Many appreciate its sleek aesthetics and powerful capabilities, finding it a great balance of portability and functionality. The ample RAM and long battery life are also frequently highlighted as positive aspects. While some comments mention the size as ideal for travel, there were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Solid computer, sleek design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switching from the surface pro was an easy switch. This laptop is way more agronomic and allows working in sub optimal spaces. The screen resolution is excellent and keyboard feels good for typing. Highly recommended.
I would recommend this to a friendBest laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife. And she’s not tech savvy. It was the best laptop ever with easy setup. All my kids use it to and the touchscreen is simple for the kids.
I would recommend this to a friendSurface Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOA Keyboard did not turn on, couldn’t complete initial setup. Returned next day and bought a very nice a Asus with same specs for 1/2! The price, very happy now.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry to hear you experienced some difficulties with your Surface Laptop 2 and ended up returning it. We take all comments from our customers seriously and we'll be sure to use your notes to improve on our devices in the future.
Kindly,
Heather
Surface Customer Care
Great Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Surface Laptop is very well built. Microsoft has a solid product!!
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son to replace desktop. They price matched it to amazon. My son loves it.
I would recommend this to a friendNot the greatest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not big in window products and now I know why. Apple products are the superior products and Microsoft is trying to catch up.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We'd like to hear more about your experience with Surface Laptop 2 to see if there's anyway we can assist with the difficulties you've had. Please feel free to reach out to our support team here: https://aka.ms/AA4rbq6, with any additional feedback you'd like to provide.
Best,
Heather
Surface Customer Care
Need more time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really any faster than my old laptop and just hard to get use to.
No, I would not recommend this to a friend- Pros mentioned:Design, Speed, Weight
Very Impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased thePro 6 with the i7 core, and I'm glad I did. I needed the extra power to be able to work from home (or anywhere) I am able to remote into my desktop at work and perform tasks seamlessly. The size is amazing, light weight, slim, a beautiful machine. I think well worth the cost if you are a serious computer user. I have no issues with the ports, USB is fine, with the added internal storage I don't find much need for anything else.
I would recommend this to a friend - Pros mentioned:Ease of use
Great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's the easiest laptop I have ever used. It seems like my projects take much less time to create than with a conventional laptop. Thank you Microsoft for your hard work to make the best!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
You are certainly welcome! We're proud to give our customers the latest in innovative technology, that empowers people to accomplish more! We loved reading your excitement about your recent purchase of the Surface Laptop 2. We are absolutely delighted that this is your go-to device for ultimate productivity! Thanks for sharing your experience with the community!
Cheers,
Jessica
Surface Customer Care
