Customer Ratings & Reviews

Presentation: Opening the package containing the Surface 4 laptop helped me enjoy the upscale packaging that I’m sure Microsoft was aiming for. The employees took there time to make sure every inch of the boxing process was perfect. I took my time to live that moment longer. Setup: After removing and opening the Surface 4 laptop out of the box I was greeted by Cortana (Microsoft’s personal voice assistant). Cortana walked me through the initial setup and all I had to do was speak and she took care of the setup. The choice to click and manually make the selections is also available. Appearance: The Surface 4 laptop feels great to handle and weighs less than 5 pounds. I decided on the aluminum Matte black color and it looks fantastic. I don’t see it attracting fingerprints on the housing unless filthy hands get to it but it will be more for my personal use with school. For now I do Zoom meetings for school and the 720p front facing camera is perfect for it. The Surface 4 is equipped with a 15 inch crisp, and clear HD display that’s made for just about anything in touchscreen. Movies look amazing and browsing the web in 2496x1664 resolution detail make all the online shopping experience better and safer because I’m at the comfort of my home. This is faster than my other laptop from a well known company and it weighs less. Negatives: Where are the ports Microsoft? -No HDMI (not everyone do casting) the HDMI comes handy when and if I’m doing a presentation and easier to setup in my opinion. -Only 1 USB port can work but a backup would be nice. -Not a 2 in 1. It’s a touchscreen laptop and if it was designed to fold into a tablet I think it would make it more comfortable to have the option. Positives: -The Surface 4 laptop is fast. This is faster than my 2 years old laptop but I’m not sure it’s 70% faster. -The battery holds the charge for a good duration of the day depending on what I’m doing on the laptop. -Facial recognition is also a big deal to me. I’m seeing that feature more but I appreciate having it. -Keyboard keys are responsive to touch and smooth by not sticking when pressed. -Touchscreen is there when I need it. It’s a bonus to have especially when browsing. -Atmos Dolby surround sound makes watching a movie on the surface 4 laptop better when you don’t have your Surface buds nearby. -Fast charger. It comes with a magnetic fast charger that fully charge in about 2 hours. Other Mentions: For the tech gurus out there I know the specs might be a big deal. 512GB SSD 8GB RAM AMD Ryzen processor Which is enough for what I’m using it for. If the Surface 4 can’t handle the task I’ll hop on my desktop but for now it fits my need. Small things can make this Surface 4 closer to perfect but I think Microsoft is on the right path elevating there products.

Very happy with this new laptop...starts fast, no problems. Clear, crisp image on the screen, lightweight and easy to tote. Would definitely buy again....and Geek Squad was super-helpful moving everything over!

Excellent computer with touchscreen! This laptop is very light and processing speed is good for my task. I love the Matt black color and the 15’ screen. I was pleasantly surprised to find the set up easy. The computer talks you thru the entire process. Purchased for my mother and she has no issues navigating and completing task

Very good computer. Very fast. Very lightweight. Compact. Sleek finish

Fantastic! Exactly what was expected. Super fast, very light weight, great battery life, keyboard has a great touch. Very happy!

Wonderful computer. Super light and works fantastic.

Love my surface. Glad I went with the lap top with the biggest screen. And it’s still so light

I bought a Dell XPS but returned it, low resolution screen and so heavy. Exchanged for this, best decision I ever made. This computer is so well made, sturdy and at the same time thin and light, not sure how they did it, but they did. The screen is beautiful, battery life is great, such a joy to travel with this. Only slight is that I wish it had thunderbolt port instead of just USB C and USB A

We like it! We bought this to replace a Microsoft Surface Pro 5. We like the speed, the size of the screen, weight and the attached keyboard. A nice improvement!

Love the size, weight and performance of the laptop! Went from a small tablet screen to this and my GM loves it!

Very easy To use. Love the touch feature. Very lightweight …. Keeps a charge for a long time.

Love this laptop. Light, powerful, long lasting battery.

Absolutely beautiful, slim design! Incredibly light to carry. I use it for everyday simple work and online school. This laptop can definitely turn up the heat for more excessive work like editing in 4K. Definitely worth every penny!

Beautiful machine, amazing discount just for an open box. Got it for the wife on Mother’s Day so she can do her real estate work. It’s big enough to use in the office and compact/lightweight enough to use on the go!

this is an amazing laptop. definitely powerful and super light. i am using it to program from a Cam software and it is getting the job done with no issues

Great laptop very slick smooth and very fast. Very light weight and overall works amazing!!!!!

Well designed, solid laptop. Good weigh, not very heavy, nice keyboard, great screen.

Easy to use. Lightweight, fast processor. Quick set up

Clean lines, light, easy to use. Not enough ports, really, but otherwise a good investment.

I needed this laptop for basic at-home purposes and it's just perfect, not to mention sleek and stylish. I think it's pretty light weight, and the clarity is AMAZING! Quick and easy set up. The larger display was so worth it!