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Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i7 with 16GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal).
  • Alt View 11. Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i7 with 16GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal).
  • Alt View 12. Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i7 with 16GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal).
  • Alt View 13. Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i7 with 16GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal).
  • Alt View 14. Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i7 with 16GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal).
  • Alt View 15. Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i7 with 16GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal).
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Laptop 5 Video video 0 minutes 30 seconds

Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i7 with 16GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

Model:
RBG-00062
SKU:
6517667
Your price for this item is $1,299.99
Clearance
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 54 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop 5 for its lightweight design, touchscreen capabilities, and long battery life. They appreciate its performance and sleek design, with many positive comments about its color options. While there are no major complaints, some customers have mentioned that the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews

  • Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top love the color too Best Buy always has the best deals

    I would recommend this to a friend

  • laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service and a great laptop. love it!

    I would recommend this to a friend

  • Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing. It meets and exceeds my expectations.

    I would recommend this to a friend

  • Good Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for beginners, enough computing resources. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Does the job and some.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs like its advertised and handles everything i need it to do. (School and business)

    I would recommend this to a friend

  • Could have been better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the materials and the shape of the laptop, but when I surf online, looks like it lags and freezes

    No, I would not recommend this to a friend

  • Not a happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the computer 3 weeks, and used it minimally. Unfortunately, it shuts down at whim while in use.

    No, I would not recommend this to a friend

  • slow and overheats quickly!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 8 months and it's already slowing down and overheating. I only use this for emails, web surfing, and online school discussion boards. It can't even run a YouTube video without getting hot and running slow. I would not recommend this laptop

    No, I would not recommend this to a friend

  • DO NOT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience! Laptop randomly reboots or freeze! Do yourself a favor and don’t even try with Microsoft :/

    No, I would not recommend this to a friend

  • Love our surface laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptops for school. Have tried many options with arguably better hardware, but nothing lives up to the surface laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Surface Laptop 5 loving it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little powerhouse wow! It was easy to set up, and I'm enjoying using it. So far, no complaints. It has the latest version of Windows, which was a learning curve because I was on Windows 10. It multitasks with ease. I have had three to four windows up with absolutely no issues. I think it's a great buy for the money

    I would recommend this to a friend

  • Surface Laptop is a winner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the PC laptops, few lineups get to be so trusty and reliable as the Surface Laptop. When you look at the initial release this was goung head to gead with the old style Macbook Air. This was such a good product that apple had to redo the Air line including adding colors.

    I would recommend this to a friend

  • Good but it took some time to get delicered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. Unfortunately it took some time to be delivered, wish it would’ve been faster or have some availability at the store

    I would recommend this to a friend

  • Review of surface

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer.easy to setup. The security features are good

    I would recommend this to a friend
Page 3, Showing 41-54 of 54 reviews
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