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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 34 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers often highlight the Surface Laptop's fast processor speed, long battery life, and overall performance improvements compared to older models. They appreciate its ease of use and lightweight design, making it a convenient and efficient device for various tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Pros mentioned:
    Battery life, Processor speed, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Very Fast with a Long-Lasting Battery

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop as my daily driver for over 3 months and it has been excellent. I use it for word documents, browsing the internet, editing videos and more. It does all of these processes very quick and the battery lasts around 16 hours of continual use. Great keyboard and trackpad. It is super lightweight. The snapdragon chip is not as limiting as you might think.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    The best computer I have owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunrises I am not. I expected the best and received exactly what I had hoped for. I was replacing a much older similar model and had high expectations and received and surpassed my hopes. Great sleep, very light with a fantastic battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Light weight. Holds a charge for 4 or 5 hours

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great light weight and long battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and long battery life. Haven't found a business application that doesn't run well on this Surface. Screen as always is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    SL5 a great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device. It's a solid grab. Excellent keystrokes and very fast. The memory and storage space is great for my business. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Powerful laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Powerful. Light-weight. Very good purchase. Would absolutely recommend. Will need to use MicroSoft-Surface based accessories

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great laptop from long-time mac user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop so far. Been a mac user for years (since 2008). Happy to make the move. Snappy, and easy to use. I heard Edge was a good web browser online, which I highly doubted, but pleasantly surprised. We'll see if it holds up and bolsters it's capabilities once the AI & x86 conversion sofrware updates come. I am a scientists and use the machine mainly for coding, data wrangling, and web browsing. Really nice for these so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    The best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop super fast, battery is amazing. Screen has nice colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been three weeks with this laptop, and quite frankly, I am really impressed with the quality of this product. The build quality is very premium; it feels a lot less cheap than other laptops at higher price points. The specs are masterclass and should be future-proof, which is what I was looking for. I was initially concerned about software compatibility with the ARM x64 processor, but I've had zero problems thus far with Office, Adobe, R, JASP, and other programs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fast laptop for ARM Architecture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft’s Surface Laptop 7 is a great choice. Lives up to its claims. However, keep in mind it is an ARM Architecture and not as powerful or compatible as X64 (64-bit) or X86 (32-bit).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computers I have ever owned. It’s fast and very compact. Added the docking station for more connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Giid Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but has a lousy connection with my mouse. I continually have to reset the laptop to get the mouse to work. The mouse works on other laptops that I own.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be disappointed with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft's laptop 7th edition is a great device; you won't be disappointed with it. Best Buy does the best job of price matching Micro center. The device's premium feel is comparable to a MacBook Air.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Microsoft Co-Pilot Laptop-Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. Very fast, good battery life and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC. Microsoft for sure the best equipment. **

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem with my screen for the first one I received and Best Buy took it back without hassle and replaced it within a few days. It was a very smooth process.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with Snap dragon chip running cooler than intel. I have phone and tablet running by snap dragon. I worried ăt first because I don't believe a snap dragon processor can handle a heavy programming software.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The Best Laptop Out there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Laptop out there. I have bought about 6 so far for my employee's. they are really nice. We used to Dell customers. I like the new Snapdragon CPU. Its light, and super fast. a Must Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for college, a great laptop. Sleek and futuristic, runs adobe well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works quite well. This is the 3rd Surface that we have purchased.

    I would recommend this to a friend
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